Violet H.
Yelp
I'd call it 3.5; a 4 if you don't have mobility issues, and a 3 if you do.
It seems no one who's written a review is short and / or has a mobility disability. If you have difficulties, this is probably not the place for you. I am struggling here. The beds are ridiculously high; I was told the space underneath is for suitcases. What, are people bringing steamer trunks or a gazillion bags into a two-person room? I strained my back trying (unsuccessfully) to get in the bed. I was told none of the beds were lower (no accessible rooms? Really?). Didn't help that the mattress has a big dent right where one would get in. They were kind enough to bring a two-step stool; once I figured out how to position it so I could get up safely, I was successful. If they didn't have a stool, I'd have to sleep on the floor.
The room is small (don't care; had an even smaller one in Shanghai), and there's no window (rooms with windows cost more). Apparently I got some kind of super-saver rate, so there's no daily housekeeping. That's fine with me. There's a mini-fridge and electric kettle. No microwave. The TV screen is at the foot of the bed. There's an outlet by the bed and a weird alarm clock-thing on the wall next to the bed.
There's a little desk space and one metal stool. The hair dryer and iron are on a shelf. There's even an ironing board under the bed. No closet, but a few hangers on a bar. Full-length mirror on the back of the door. There is central air and heating, and the place is quiet.
The compact bathroom has everything you need in a half-moon kind of frosted glass space. There's a low-barrier step up into the unit. Soap, shampoo and conditioner are provided.
In addition to price, there are also other pros, which is why I chose this property. It's a great location; easy walks to a lot of sites, shops, and restaurants. The tram office about three blocks away, and there's a tram stop a short block away. Around that stop is also a stop for the #8 bus, which takes you to the Gondola. The bus to the airport stops around the corner about two blocks away. Staff are friendly and helpful.
Laundry facilities are on 2, 3, and 4. It's NZ$4 each for a wash and dry. The front desk has change and ypu can buy wash powder there too. If your room is on the first floor, you need to get a white key card from the front desk for access.
Would I stay here again? If I weren't short, and didn't have a mobility disability, then yes. Otherwise. . .I'm not sure. Trying to get into the bed (safely and at all) is a bit of an Olympic event for me. My back still hurts from my early attempts.