Nicole E.
Yelp
The young, Asian girl working the cash register tonight needs to be re-trained for customers! I'll tell you why in a sec...
The display was absolutely eye pleasing, clean, and organized. Prices affordable. It was a long line, but it moved pretty efficiently. They appeared to have plenty of workers to keep the line going and they were proactive about getting orders while customers were in line.
There is no drip coffee here, I was shocked! They do have a variety of coffee drinks but no simple drip coffee. We shared a strawberry shortcake and a earl grey puff pastry, the names may off some, but when I say the BEST desserts, I mean the best. Fresh. So they had outside and inside tables, not enough for the crowd but we found a table.
Now back to the cashier. So after I ordered and tipped WELL, I asked if she had a wet rag or towel that I could use for our table because it was so dirty. She looked at me and said... no lie... "no, all we have are those brown napkins" and points to the DRY napkins by the trash cans with no offer to have someone wipe it for us. I almost asked for my tip back lol. I found a bottle of cleaner a worker must have left by the dirty dish collection and cleaned my own table. I mean, something simple like that just goes a long way. I always say in my field of work, "make sure YOU are always the good experience for someone". Would I go back? Absolutely, I cannot let a young, inexperienced person stop a thing.