Brenners Park-Hotel & Spa

While there many 5 star hotels, what separates them is the quality of their staff and Brenners Park staff is truly among the very best. At every instance, they all did everything they could to make our wonderful. If you travel alone or as we were with a family of seven, every meal and every service was a great experience. My thanks and appreciated to all their staff.

They made me wait on the reception, while calling with colleges and planning their whole working day. I believe, your colleagues could wait for 3 minutes while you assist your customer may be? I also didn’t like that they took my documents for the whole day “because some guests forget to give back the key”. I have been in 4 and 5 stars hotels before and never experienced such a thing. Once in Switzerland I forgot to give the hotel key back and you know what? They didn’t even punish me or charged extra cent. That’s what I consider a luxury service. Also here in SPA they changed my booking spontaneously, right before the procedure - although I have booked my appointments beforehand and cleared all the details in email. But my special thank you to the therapist Anna Marie - she was the only one who apologized for the situation (even several times). The park is very beautiful and nice. The restaurant was for me 3/5 - tomatoes definitely weren’t fresh. the stuff is friendly, Fitness studio is very good equipped. But it is for sure not enough for 5 stars experience.

We honeymooned at this property 25 years ago and returned this year to experience the majestic and tranquil beauty of Brenners Park once more. There is nothing that compares to the grace and elegance of this hotel. The staff were professional and welcoming and made our anniversary trip very memorable. There is a major renovation happening, however, it did not affect our stay at Villa Stephanie. We were sad to check out and hope to visit again.

Thank you to Brenners Park Hotel and Spa for a glorious stay at their hotel. My family and I felt very welcomed by the kind staff. Gorgeous and spacious rooms, beautiful decor and wonderful food. We love this hotel and will return very soon.

Let me start from good note - quiet nice peaceful/ interior from my street . However.. for family that lives in Baden and eats there probably 2/3 times every second month it’s getting more n more disappointing.. last time I had with my son 4 stuff serving us .. nobody actually took care of us . Nobody asked how was everything.. waited for tea even food arrived asked for water 2 times yet at the end of the meal I got bill with 12 euro charge for spaghetti kids even in menu kids up to 5 y old eat for free ( let me add we didn’t have starter or desert ) I don’t mind to pay but since we eat there often n one day we change rules .. I ask to db check that ( left 10% tip being polite ) but 2 stuff members one including main person I guess roll eyes and make me feel like .. I wil add I am also pregnant and was with 3 y old . We would like to stay there once the hotel open in full after renovations bug I am not sure to pay this price for service and have 10 min drive home . In honesty I like Oetkers collection but if this is best hotel in De I do have my list of questions..

Brenners is a stunning property! The grounds, the location - excellent. We were seriously disappointed by the Spa and Fitness areas which were not anything to write home about. The clientele seems older and shall we say, well-heeled… We stayed at Brenners a few days. We were ready to leave..

Wonderful hotel with great proximity to the central Baden Baden area. A short 10 minute walk to both thermal spas. Approximately 1 hour walk to the castle. Staff were extremely accommodating to include giving tours of the hotel, spa area, and restaurant. The staff also provided great recommendations for activities to do in the city. Overall a wonderful experience. Photos are from breakfast at the restaurant.

Brenners Park-Hotel & Spa made Selina’s birthday absolutely unforgettable! From the moment we arrived, the service was impeccable—every staff member went above and beyond to make the experience special. Booking through Amex Fine Hotels & Resorts (FHR) with Platinum benefits made our stay even more incredible. The hotel itself is stunning, with an elegant and timeless atmosphere. The spa was a true highlight—luxurious, peaceful, and the perfect place to unwind. Every detail, from the beautifully decorated room to the exquisite dining experience, was flawless. The staff ensured Selina’s birthday was celebrated in the best way possible, adding thoughtful touches that made the day even more memorable. We couldn’t have asked for a better experience, and we’ll definitely be returning. Highly recommend for a truly exceptional stay!

This review is for the Afternoon Tea inspired by Pierre Hermé Paris. I came across this place as I was looking for a Pierre Hermé store in the area and what?! Afternoon tea inspired by PH? I must give it a try. I made a reservation and came here after strolling through the Baden-Baden Christmas market in the morning. It was fairly easy to find this hotel and the dining room is literally right next to the reception. Upon arriving, we were greeted by this very nice and sweet lady. She was very kind and attentive. Definitely 5 stars! The tea set was pretty standard, it came with bite sized sandwiches, scones, and desserts. The best part was definitely PH's macarons. I couldn't get enough of them so I took a dozen home. However, I was a little disappointed to find out later that the box only contained 3 flavors, which was the same ones that they served for the afternoon tea. Bummer. The ambiance was excellent; very relaxing and romantic. It was a pleasant experience overall.

My amazing fiancé booked Brenners Park for two nights. We were celebrating our 3 year anniversary of dating and our one year of being engaged. Our experience was 100% outstanding. Let me count the ways... 1. Beautiful room, complete with delicious welcome amenities - yay Macaroons!. 2. Unparalleled service, from the genuine friendliness of the valet and bellmen to Karin, who greeted us and showed us to our room. 3. The wonderful soaking tub and fantastic lotions and gels. 4. Real AC...you know us Americans...we love our AC. We did need a fan though and housekeeping brought it to us. 5. Hendrik Aufderheide: we dined at the two star Michelin restaurant on our last night. Every course, every presentation - flawless and magical. The knowledge and passion from Hendrik made the meal for us. We had a fantastic sommelier- Michael. Chef Paul Stradner came out to introduce himself. 6. Because we chose to spend our money on food & wine, we opted NOT to pay a lot of money to have a shirt and suit pressed. I called for an ironing board and iron and drank a wonderful bottle of Riesling from the mini fridge as I ironed away. 7. Parting gift: car was running, AC was on and a darling little bag with waters and two candy bars! 8. Running early in the morning behind the hotel along the stream - just incredible. 9. The breakfasts... I rarely eat a lot of breakfast. I went back 2 and 3 times both days. The breads, the egg station, the cheeses, smoked salmon, muesli, freshest fruit. This is not to be missed. We sat outside on our last day. Baden Baden holds special memories for us; Brenners Park made a lasting impression.

Great hotel love to come here every year ! Great service and delicious food as always