Brentwood Aberdeen City Centre near Union Street

I am giving this hotel 5 stars overall because it was outstanding value for money. It is literally a short walk from Union Street. My single room was cosy, the en-suite bathroom was clean and had lovely fluffy white towels. The overbath shower was great, with no shortage of hot water, and there was a heated towel rail. The staff were friendly and helpful. Dropping one star on service because breakfast was 8-11am, but when I appeared at 8am on the Saturday, they were still settling out and the cooked food was not ready. I had a bus to catch! Otherwise, the buffet breakfast was tasty and plentiful. The building and paintwork are a bit tired, but for the price, this is an observation, not a complaint. I paid £180 for three nights B&B. I would certainly recommend it and return if I were in Aberdeen again.

I would like to thank the hotel staff for their wonderful care and assistance. The hotel itself is located in a very convenient area — right in the city centre, close to both the train and bus stations, and near several shopping centres, so everything is within easy reach. The rooms are clean and well-maintained. There’s also the option to purchase breakfast, and on certain days the restaurant is open for dinner, which is also very tasty. Overall, I consider my stay here a success and I truly enjoyed my time. Please forgive me if I write anything incorrectly, but I must say that Mr. Aruan was incredibly helpful. As a person with a moderate disability, I was initially worried whether the hotel would meet my needs, but I was given a ground-floor room, which made everything much easier. Thank you once again and best regards.

The place is quite good. Mattress were good. The four of us got lucky there. ... We had the Feather suite. Quite interesting. It has a living/sitting room. The couch is not in very good conditions. The switches for turning on and off lights are a bit of an adventure.... The room is ok, although a bit decadent .... The bathroom is in good conditions, very clean, and comfortable. (Careful coming out of the bath tap, it's a bit higher than expected) ... The people there, the young receptionist, the person helping you with the breakfast (included by the way), and all the staff, really nice and very polite. ... They have a small parking lot at the back of the hotel. This helps ... Parking in that area is ridiculously expensive and uncomfortable. You can't leave your car at the same place longer than one hour. Two hours from six to eight pm. ... I'd truly recommend this place to sleep, have a good rest and a shower, and have a good breakfast. ... You can have tea or coffee in the bedroom. There's a kettle, teabags, etc..

Room was disgusting. Where to begin?.... Stains on the headboards, stains on the floor, under the bed was covered in dirt and stones. Furniture was not secure and looked like it would fall over at any point which is definitely not safe. Bath had mould around the edges and taps, shower curtain was covered in mould. No privacy when window was open in the bathroom. Missing towels and the 2 small ones that were provided were left on the bathroom floor. Damp patches on the walls in the room. Sockets weren't working, uncomfy beds and to top of an already horrible stay there was bed bugs!!! Made reception aware who looked shocked and said the room will be assessed.

Very poor level of cleanliness throughout. Multiple large stains on carpet, broken blinds (that did not close so no privacy), mould in bathroom, no towels provided. Very thin walls in which you can hear every guest walking in the hallway and can hear everyone unlocking their rooms. Luckily the bedding was clean and bed was comfortable. Front door which had a code was open at check in, in the evening returning and on checkout so not secure. Keypad and lock to room was secure. Would not recommend

Had a great stay with no issues. It's a fantastic location and friendly staff. Honestly didn't see any of the issues that the bad reviews mentioned. I had a comfortable clean room. For the affordable price you get much more than expected and If you want something more then go somewhere more expensive. Great for short stays where you're not going to be spending time in your hotel

Ideal location for our visit. Basic room reflected in price. Kettle but no cups or tea/coffee/milk. Staff were polite and helpful though.

Room good. TV could not get any BBC programmes. Disappointed no tea/coffee making facilities despite it saying on your website that you do. Your receptionist said it wasn't company policy. Good that we were close to the centre. Breakfast good.