Brentwood Aberdeen City Centre near Union Street

My stay at this hotel was truly haunting. Never before have I felt so uneasy being in a hotel. I understand that at £44 for two people I can't ask for much.... But Christ it was unreal how awful everything was. The room was filthy with residue in the toilet, hair on the shower floor. And a lovely view of a stone wall outside. A lick of paint to cover up the stains on the wall is the least you could possibly ask for. Never mind all the stains from coffee mugs everywhere, with the surfaces still being sticky. No hot water in the room either, I felt violated just being in the shower with the piddly water pressure from it. Also everything smelled odd?? And the service from the receptionist was ridiculous. When asking where our room is all we were told was "it's in the next building upstairs, look for it in there" barely any manners. An absolutely revolting hotel unworthy of it's 3 star rating.....

I rarely review hotel, but I really want to give a big shout out to the super friendly staff i encountered at the hotel. Everyone had been amazing and very kind and patient to guests. This made me feel better about the basic room I got at the hotel. While the room served its function, it’s far from a nice experience to stay there. I heard the deluxe room was much better, I wish I didn’t save a few bucks to go for the basic room. Please anyone who plan to stay here, go for the deluxe room!!

Stayed for 1 night. Staff were very polite, and even showed us to our room. Room was fine with clean bedding. Some of the drawers could do with being repaired, but wasn't a big issue. Location is perfect for city centre, and pretty quiet to. Price was very reasonable for us. Would definitely use again for any gigs in Aberdeen.

I understand this is a cheap hotel and we only used it to get our heads down as we were out for the day/night but cleanliness and efficiency are basic asks. Check in was a bit of a pain. Waited in line while one member of staff checked people in and run back and forward between buildings & rooms while another member of staff sat and did nothing but apologise. Didn’t know the system and didn’t know the lay out of the rooms to help in any way. It was odd and took a long time. Room wasn’t clean, lots of dust, cobwebs and mold on the seals in the bathroom. Bed is fit for the bin. The mattress had a big dip in it - clearly used to the point of needing replaced. TV in the room didn’t work, it turned on but absolutely no signal to watch anything. Just a fuzzy flickering picture on every Channel - (This alone wouldn’t have mattered but it was adding to the large list of negatives) Also check out time of 9am on a Sunday was a bit grim. Location whys it’s fine but I won’t be back. Wouldn’t recommend.

An Unforgettable Stay with Outstanding Hospitality! ⭐⭐⭐⭐⭐ Our stay at OYO Flagship Brentwood Hotel in Aberdeen was truly remarkable, and it all began with the incredible hospitality we received from the receptionist. From the moment we arrived, we were warmly greeted and made to feel right at home. It’s no exaggeration to say that this was the best service we've ever experienced at a hotel. The receptionist was not only extremely helpful but also incredibly friendly, going above and beyond to ensure we had everything we needed. Whether it was providing us with local recommendations, assisting with our requests, or simply making sure our stay was comfortable, their genuine kindness left a lasting impression. They truly set the tone for a wonderful stay. The hotel itself was clean, well-maintained, and in a convenient location, but it was the personalized care from the staff that made all the difference. We left feeling refreshed and grateful for such a memorable experience. We would highly recommend OYO Flagship Brentwood to anyone visiting Aberdeen, especially for the exceptional customer service!

Comfy beds and good location. Unfortunately the carpets were threadbare, the floors were uneven. Our radiator temperature gauge broke off so had to have the window open the whole stay as it was really warm. Didn't have breakfast as it didn't seem particularly appealing and the signposts to the dining hall were misleading! Luckily, close to all amenities so managed to get food out quite easily. Also, there was parking at the back of the hotel. Not many spaces and was just space at the back of the hotel so the charge for £16 for just over 24 hours was a shock, however the on street parking kind of forced you to have to use the parking. On the whole, not terrible. The price reflected this too.

At first arrival and the level of security after 9:30 pm I was not expecting much....I had stayed in the OYO in Amsterdam which was very slick and stylish, but this stay ended up being good because of great service if not the standards of decor. I was originally placed in a room next to a boiler which was terribly noisy with a constant hum coming through the walls. On a statement of my concerns to the receptionist, I was given an effective upgrade immediately. Couldn't fault the response. In fact these were the most helpful staff I had come across.

Excellent value for money. Strong WiFi. Close to all city centre and transport facilities. My only criticism is that the deluxe single room was not as good as the standard single room I had on my previous visit. Deluxe single refers to there being a double bed. But this is not luxury single.