Nene G.
Yelp
I've been coming to Brick Oven since I was a toddler and it was always a warm, local-friendly spot. Sadly, that has really changed over the last few years and, after giving it a few more chances recently, I can no longer recommend this place. It's disappointing, but the prices in particular have become absurd for the quality and portion sizes. Cost have been rising everywhere and I understand that, but Brick Oven has gone too far and it seems like they are trying to see just how far they can take it and get away with. They are nickel and diming on everything -- we spent over $90 for 2 pizzas for takeout and when I asked for ranch (none was provided), they wanted to charge $0.75 for a 1oz dressing cup and $0.45 for chili flakes, something standard at literally every other pizza restaurant, and they are passing off credit card fees to the customer (a nice 2.5%). Im sorry, that is just shameful and, frankly, a bit of a slap in the face to the local community that has carried them through a tough times and made them popular. On top of that, customer service for both dine in and takeout have been lackluster and cold; the woman today rolled her eyes at me when I expressed surprise at the extra charges, other times they've gotten orders wrong or forgotten items. Salads are insanely small for cost ($14 for a veggie salad that used to be towering at half the cost and is now small), no more homemade blue cheese dressing that was a favorite, pizza is sloppy and lacking any of the good crunch crust should have, $23 Alfredo pasta that was inedible and, knowing food commercial costs fairly well, could not have cost more than $2 to make.
It's sad to say goodbye to a place that's been a comfort restaurant for me, but at this point my family and I will be getting our pizza fix elsewhere.
If you are looking for a much better alternative that values its local customers and provides quality portions and ingredients for price, I have a review on my profile for another pizza place on island that is fantastic (won't pit two local businesses against each other and name them here).