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February 2024 - Brickell My fiancé and I just checked out of the Brickell Bay and we throughly enjoyed ourselves. I feel compelled to leave a detailed review as overall reviews of the hotel weren’t the best. In summary, if you’re looking for a cheap place to sleep, don’t mind brining your own cleaning suplies, and don’t mind a little noise, this is a good option. I usually stay at the Hilton but prices were just too high in my opinion. I walked around to grab updated photos for us reviewers too. We love Aruba so we would definitely stay here again in the future. More details below: 1. Booking & Communication: I booked this hotel about 3 months ago and got a nice deal. I will say, I was skeptical as the price seemed much cheaper than other hotels in the area. I emailed the hotel questions prior to booking and they responded within 24 hours and I was able to speak with staff directly via WhatsApp (phone and message) which reassured me. I booked through the hotel, not a third party. All staff was kind and respectful. The hotel is in a convenient location with walking distance to shops, restaurants, and the ~5 min walk to the beach. We didn’t rent a car and were able to walk everywhere. We booked our airport transfer vans excursions via DePalm Tours too. Hotel had a golf cart to take guests to the beach if they need it. 2. Cleanliness: I read reviews about dirty rooms so I came prepared. I brought Lysol spray and wipes, tide fabric sanitizer spray, and bed bug spray. I stripped the sheets and sprayed down the bed then remade the bed with disposable sheets I got off Amazon. Y’all - I was prepared! I would say, the room was fairly clean except for the floors. But I was not getting on my hands and knees and wiping the floor down so I placed towels on the floor to walk on. Let’s be honest - a lot of hotel floors are not the cleanest - it’s just a matter of if we can see it or not. I also traveled with a travel carbon monoxide detector to be safe since I knew the room was recently renovated - just wanted to be as safe as possible. 3. Construction & Safety: We stayed in room 127 right off the lobby. Rooms in this wing were being renovated so we did wake up to drills/bangs and voices of staff/workers in the hallways. The walls are thin - you hear everything. I was woken up by staff talking in the lobby area at 5am. Construction did start around 8:30am one morning but thankfully I am an early riser. Regarding safety, we did have someone enter our room announced which scared me (no knock and we didn’t have the tag on our door to service our room). Kinda weird since housekeeping usually knocks and announces themselves first. Didn’t happen again though thankfully. I’m an Engineer & DIYer so my eye is keen to construction-like things… I’ll spare you my full opinion. But the rooms were as pictured on the site. There was an outlet that didn’t have a cover under the desk & a few wires coming from the ceiling but it didn’t pose a safely hazard for us (this sounds crazy so I will attach a photo LOL). Beware: sink and shower faucets are backwards! We took cold showers for 2 days and brushed our teeth with hot water for 2 days…. Until one day I turned the nozzle - hot water reads as cold water and cold water reads as hot. I did notify the front desk but it wasn’t fixed during our stay. Just glad we figured that out on our own. We didn’t have issues with AC or power going out like some reviews mentioned (the AC unit was very loud though even on fan 1). Worst part - our door didn’t lock from the inside. There as a lock but it didn’t turn all the way. I wish I brought my extra door lock. I do wish there were hooks in the bathroom for towels to be hung and a shelf in the shower to put soap and what not. 4. Other Amenities: We didn’t use the pool on property as we spent our time at the beach. We also didn’t use the hotels chairs - we met up with friends at another resort so I can’t speak on these too much. I did walk around to grab some updated photos for everyone so enjoy!

This place was in the center of all of the action and shopping even though it was not at the beach. There were tons of restaurants, bars, shops, and nightlife right outside the door. At night you could hear live steel drum music from the street. They had a swim up pool bar that you could get to from the outside by going down some steps. The guy who helped with planning and driving the golf cart was sweet and funny. He drove us to the beach. Another thing we didn't know but were very glad about was that they had a little section on the beach with chairs and a few little thatched roof shelters. A guy was in a blue cabana and he helped us find the right chairs and place to sit. I knocked off one star because they were in construction (and seemed like a transitional period) during our stay, but otherwise our room was clean and updated and they put us as far away from the construction as they could. The staff was very nice. The bartender was so nice and told us things about the island. Overall if we needed a place to stay, it was good. (We stayed here for two days because Hurrican Beryl was in our flight path after staying at an all-inclusive. It was more than adequate hotel.)

Hotel: under renovation. Not on the beach. Short one block to the beach. Terrible beds. If you need to spend a lot of time to relax at hotel room - look something else. If you need just sleep and go around, beach - try it. They have decent small pool outside at backyard. Nice people except one with nasty attitude who works at beach area (Mirabelle).Breakfast included: you get vouchers for next door very nice place called: Salt&Pepper. Beach: Palm beach. Next to Barcelo hotel and Hyatt. No activities, or any service. Hotel beach area open 8.30am to 5.30pm, actually it closes at 4.45pm. Very rude with nasty attitude person Mirabelle is there in charge and feel very bossy there. She punch out at 5:30 so she doesn't care about anything else. Though, when strangers not living in hotel occupied hotels palapa-she doesn’t care and people who paid for hotel can’t use shade…Hotel should replace her with different attitude person. No shower at beach designated area. So, use another hotel beach shower. Same for restroom. Location (hotel): great, just next to all major restaurants, small local shops. Very tasty, delicious local food. Great people.

The room was cute, bed nice and hard but comfy. The service was great. The staff was so friendly, helpful, and very attentive to your needs. The location of the hotel was walking distance to any and everything. I wish the hotel had nightlife pool parties, comedy shows, and more to do inside the hotel. I would have given Brickell Bay Resort ****, but while we were there, they were doing construction. I wish they would have given us a heads up about the construction because this was our 1st time in Aruba.

So this was our first time staying at a Boutique Hotel in Aruba 🇦🇼 and I must say this place was great. Comfortable bed, ice cold A/C, and the friendliest staff ever! With all that being said Brickell Bay could use a refresh but for the price you can not go wrong! This place is located in the heart of it all no car needed at all. Now here is the only negative if I have any and that's the club is located directly behind the pool and the music will be heard in your room at night so the only thing I can say is if you can't beat them join them so walk to the pool use your room key to go through the gate and go have some fun the club is outdoors and great 👍🏾.

Great location! I'm giving it a four-star because for the price and location you cannot beat this place. The staff was super friendly as soon as we walked in the door. Branden the concierge was super helpful and always there with a smile. I personally love the boutique feel of this hotel I've noticed a few people saying that it's outdated but I would have to disagree. They light candles in the main hallway which adds a super cute touch at night. Lots of restaurants and access to most of the casinos right out your front door. Love love love the swim-up bar at the pool! If you are a quiet person definitely request a room in the front because out the back door is a nightclub that plays DJ music all night. The room was very clean and they gave us a fridge which was a nice upgrade. Also no coffee maker in the room but they do provide it downstairs and it is delicious. You can definitely see a few things needed some TLC but as I said for the price you cannot beat it. We will definitely be staying here again next time we visit Aruba! For that young couple looking to have a good time and not spend a lot of money on the room I highly recommend this place. I would not recommend eating at the restaurant downstairs as it is a little pricey but "Salt and Pepper" right next door is reasonable with great happy hour prices. If you want to see the flamingos I recommend getting a night at the Renaissance so that you can go to Flamingo Island for 2 days instead of one for a $125 a person.

We stayed at this resort a week ago for my birthday and We had absolutely no regrets the employees was Great a few employee called out Adele,Lee,Paula,Dwight, Lipika, Priscilla and Ish they was AMAZING

Location is great and so is the staff & service. Building and rooms are outdated. Our room had no coffee/tea maker. Had to request hot water at front desk. Beach is walking distance.