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The room was cute, bed nice and hard but comfy. The service was great. The staff was so friendly, helpful, and very attentive to your needs. The location of the hotel was walking distance to any and everything. I wish the hotel had nightlife pool parties, comedy shows, and more to do inside the hotel. I would have given Brickell Bay Resort ****, but while we were there, they were doing construction. I wish they would have given us a heads up about the construction because this was our 1st time in Aruba.

My husband and I returned home today from Aruba and wanted to share our experience at this Hotel. Great location and friendly staff. Rooms are cozy and comfy!!! Resort is under going renovations but I had no complaints. Johnathan stated grand opening will be in December which we would love to see. The resort is near Palm Beach and not too far from Eagle Beach. We visited both!!! If you’re looking for something affordable not compromising cleanliness, location and great customer service this it. Would definitely recommend this one. 🤗👍

I booked this hotel last minute. It's a short walk to the beautiful beach. Pros: It is centrally located which was really nice. The Staff! Paola and Ish were amazing and changed my life forever. Ramphes is a human encyclopedia, he takes extreme pride in all he does. Great humans! Housekeeping was very good but did not empty the humidifier. All staff was great. Pool: swim up to the bar pool. Who doesn't love that? INDOOR FOOD: excellent tapas but not enough options. CONS: VIEW: I was on the first floor, if I opened my curtains everyone in the parking lot would see me. My curtain was sadly closed for a week. Didn't make it easier or nicer that that were redoing the parking lot. SMELL: musty, and damp. My swim suits wouldn't dry in the room. If you don't empty the very small humidifier several times a day and freeze your room, the smell will knock you over. Breakfast & Casino: Not on site SHOWER: Although the water pressure was great, there is no way to close the shower. It's bizarre. Water gets all over the bathroom. I wasted so many towels cleaning water. You need to be on top of it or it will add to the smell. I was in a remodelled room. It wasn't very modern, the sink looked unfinished as did the wall. The wall was patched but not sanded or painted. The refrigerator leaked the last couple of days as well. POOL & Beach FOOD: if you like fried greasy food you'll be happy. The smell of the oil was gross. ~~the pool was only filled on one side. It's very separate from the hotel. Unless you walk over to the pool, there is no place to just sit and enjoy your coffee. I sat in a dark smelly room every morning drinking my coffee. This place needs work. The only saving grace was the staff. If I hadn't booked it as a package with my airline I definitely would have changed hotels.~~ Room 120 left 12/11. They were getting ready for The Grand opening on 12/16.

Entered when rooms were still being finalized ( letter received in room to explain and indicate hours of noise w/ r renovations) ,which was not known upon booking. Staff was friendly, willing, but some were just days on the job ( understandable) ,but for someones' first time Aruba the experience was not the happy-island promises and high level service I had expected. The wristband access key, was a nice gimmick. Wishing them alot of good luck with finalizing the renovations and the staff training to be the brand they wish to be in the near future when they are fully up and running. The location is great, walking distance from restaurants nearby.

I had a nice time at this hotel. I usually stay in Oranjestad but changed it up this trip. Hotel is centrally located in Palm Beach and close to everything. They were renovating but this didn't bother me much. Staff is super nice and friendly. The only "sigh" I have (and this is an Aruba thing in general) is that there is no coffee maker or kettle standard in the room. All in all, great spot and I am staying here again!

This hotel is an amazing value. I stayed at Tryp on Palm Beach for a week with my family, we were pleased with their attentive and welcoming staff . Our first time in Aruba, we really did not know what to expect, however, the staff guided us to the best tourist destinations and authentic Aruban businesses. We got the full “Aruban” experience. The rooms were very comfortable and were nicely serviced daily. The pool area is beautifully decorated with murals and plants, we enjoyed our afternoon swims and towel service. Tryp is one block from the beach at a fraction of the cost of the hotels on the beach. My mother has difficulty walking so we were pleased that the hotel has a driver take you to the beach and back. Finally, the location is in the heart of everything, we had access to great restaurants, shops, and nightlife. Once again, this hotel is an amazing value.

This place was in the center of all of the action and shopping even though it was not at the beach. There were tons of restaurants, bars, shops, and nightlife right outside the door. At night you could hear live steel drum music from the street. They had a swim up pool bar that you could get to from the outside by going down some steps. The guy who helped with planning and driving the golf cart was sweet and funny. He drove us to the beach. Another thing we didn't know but were very glad about was that they had a little section on the beach with chairs and a few little thatched roof shelters. A guy was in a blue cabana and he helped us find the right chairs and place to sit. I knocked off one star because they were in construction (and seemed like a transitional period) during our stay, but otherwise our room was clean and updated and they put us as far away from the construction as they could. The staff was very nice. The bartender was so nice and told us things about the island. Overall if we needed a place to stay, it was good. (We stayed here for two days because Hurrican Beryl was in our flight path after staying at an all-inclusive. It was more than adequate hotel.)

This is not a 5 star hotel, but they definitely try hard. My stay a Brickell bay came with many hiccupsin the beginning, as they are in the process of renovation. That being said, the customer service was superb and issues were fixed to their best ability; This makes the difference in a good hotel. All the staff was great,Madeline is a one of a kind! Location, location! The location alone is top tier and i dont think it get any better; the back door leads to the entire strip. My main complaint is the double beds are quote small (full vs queen). The rooms are ok, the pool is nice. I will definitely come back after renovation and would recommend.