Rick D.
Yelp
This place is just terrible. The other locations are pretty good, but this place has gotten worse and worse. We have been here multiple times now, and every single time we go the quality of the food has gone for eh to downright terrible.
Not only is the service just not good, they just have a "I could care less" attitude, they expect you to know exactly what you want and what's on it, cause if you ask questions you're wasting their time. I have typically gotten the pepperoni pizza. Now if you look at the photos they use for their pepperoni pizza, it's loaded with pepperoni. You get 2 1/2- 3 slices of small pepperoni on each slice of pizza. That's it. The first time I thought maybe just a mistake, but twice? They clearly are skimping out and using false advertisement.
This last time was the final straw for us. I'll start with the photos I didn't take. The salad had barely any chicken (that was chopped up to the size of tiny pellets) and was dried like the Sahara dessert, and the lettuce they threw in the chopped off ends. Dirty and giant pieces not even cut up. The pretzels were cold and the cheese that came with it was split, meaning it sat all day in a luck warm container.
I have attached photos of the pizzas we ordered and compared them to what they are supposed to be. The Mac and cheese pizza was missing the jalepanos, was not on cornbread crust, and burnt to a crisp so bad, that the pulled pork was extremely dry. And the potato pizza contained no bacon, no shallot sour cream drizzle, and once again, burnt and dry as hell.
This place is an absolute joke. There are so many other pizza places in the town alone, not including the next few towns over. The other brickyards are perfectly fine. If you're THAT desperate for Brickyard, go to Brunswick, Yarmouth, even Portland. They are far superior. How this place gets such good reviews and constant customers is beyond me. If this was a one time incident, sure, it happens. But this has been consistent for years now. Slowly, but surely getting worse and worse.
Whoever owns this company REALLY needs to see what is going on in Freeport with their quality control. This place is massively overpriced, false advertising, poor quality control, and just really not worth your time or money. Avoid at all cost.