May C.
Yelp
This is a long due review but I wanted to wait until my now fiancé proposed before I wrote the review!
Basically I knew what specifications I wanted and I emailed Jay about it because my friend had purchased their wedding bands here! We set up an appointment for Friday end of today, which to my surprise wasn't that busy. This was great because we got a personal 1v1 showroom experience with Jay and I got to point at different settings I was curious about and wanted to try. Upon our arrival we were warmly greeted and Jay chatted with us just like good old friends that have not seen each other for a while and we also chatted with the rest of the team!
Jay brought out two gorgeous diamonds based on my specifications and that were in the price point. One thing that we loved about Jay was that he provided excellent customer service, was honest, patient, and extremely knowledgeable which my fiancé really loved and trusted that he was firm on moving forward with Jay. I even asked him if he wanted to explore other options since it was the first jeweler we went to but my fiancé felt confident with Jay, so he knew he was making the right decision. The great thing is that Jay won't be watching you the whole time and waiting for you to jump the gun to purchase the ring, he gave us a lot of time here and there to try out the different settings and study the diamond which added to the experience.
Jay is the best! You can ask all the questions you want and if certain C's matter more than others and he will give you his honest opinion, also make sure that you have a perfect cut because that's how the light goes inside the diamond and brings out all its sparkle! Jay not only cares about the 4 C's but also the symmetry, table, depth, fluorescence, and all the other diamond details that everyone doesn't pay as much attention to. Setting wise if you are unsure just ask Jay and do not hold back because he says it like it is! He will tell you which ones offer more protection for the diamond, higher/lower settings, etc. My fiancé felt like he became a diamond expert after the one hour session with Jay!
The diamonds are very affordable and if you want to customize your setting, make sure to bring inspo photos to show Jay and he will turn that ring of your dreams into a reality with a more affordable price point! Also one thing I learned is trust Jay with the ring sizing, the ring might be hard to put on and take off but Jay knows how to measure. Initially I thought I should go .25 larger because it was uncomfortable putting it on and now after wearing it at home it just slips right on, if I did go .25 larger it would've been super loose on my finger.
Also a nice thing is you can get 2 complimentary ring cleanings a year and Jay also tells you how to hide your ring when you pick it up especially because you are in DTLA. Another great thing is that if you ever want to upgrade your diamond for a larger one, Jay will buy back your diamond at the price you paid for it so you can trade in and pay the difference to upgrade, so definitely take that into consideration when shopping for your engagement ring!
After you pick up your ring Jay will tell you which jewelry insurance they partner with, which is Jeweler Mutual so make sure to sign up for insurance online to insure your engagement ring. It's super easy! If anything happened to your diamond, it's a super easy process with the insurance to get another ring from what Jay was telling us.
Also, fun fact is that Bridal Ring Company is famous for being the engagement rings that Love is Blind uses! So it'll be cool telling friends and family that you got the ring from them. I know my fiancé loves telling everyone about it when they ask about our engagement.
Honestly I couldn't be more happier with the diamond Jay chose, it's unique and affordable and best of all it was sure a pleasant experience. We love Jay and everyone at Bridal Ring Company and we can't wait to visit Jay again when we look at wedding bands and you'll love the top notch customer service they provide and you'll feel part of the family after you visit them!