Bridgewater Hotel, Trademark Collection by Wyndham

Upon arriving at the hotel At 1 AM, we were greeted by the Front Desk Supervisor, Aleta, Who was extremely helpful and in such great spirits, despite how late it was. We soon realize that she and her entire staff, including Stephanie and Madison are true service providers even before arrival they were very helpful answering questions about the hotel. Location is excellent and walking distance from restaurants and shops in downtown Fairbanks. They provide a 24 hour free shuttle to and from the airport. The rooms,lobby and hallways are extremely clean and updated. They provide coffee, tea, hot cocoa, apple cider every morning until 11 AM. We love this hotel and the staff, and we definitely highly recommend them to all our friends visiting Fairbanks!!

I would stay here again! The hotel is a simple clean hotel, but goes above and beyond with the airport shuttle, food lists, and safety. the shuttle was easy to arrange for our 2 am arrival and the driver was very friendly and helpful with things to do while in town. We were there during a holiday so they gave us a list of restaurants that would be open during the holidays. Very Helpful! I felt safe staying there since we needed our room key to enter the building after hours and to use the elevator. They also provide car plug ins during the cold months. it is also a hotel that many tour companies pick up at!! The picture is the view from our room

The location is great. It's within walking distance to multiple restaurants, and they provide a list of the restaurants, which is really helpful. The hotel itself is a bit older. The bed was too soft, the window has rust, carpet has stains, etc. The airport shuttle is great.

Late checking in. People banging on door at 1115pm said it was their room told them to go back to front desk. Staff laughed at request for late checkout and places open to grab a bite. Come folks train your people in hospitality. (black lady this morning allowed 30 minutes extra very helpful. | Wall air control doesn’t work. Window very hard to open and track broke window ac too high to see how to control. Hallway about 90 degrees. What a disaster experience.

The staff were very nice and welcoming. Appreciated coffee available in the lobby in the morning. Bathrooms were updated, but room had a musty odor. Bed was very comfortable. Check out process was quick and easy. Staff ensured there was fresh coffee in the lobby.

Rooms were tidy and clean, front desk were very kind, cozy hotel! I loved the view towards downtown and the Chena River! Easy for pick up from the local Guides and Lyft. Nice restaurant on the back on the hotel. Walking distance from museums, USPS office, etc.

The hotel and rooms are both fine, however the elevator is very loud. If your room is located next to it, expect loud noises throughout the night which require earplugs.

Adequate. An inexpensive hotel that served well as a landing pad but wouldn't have wanted to hang out here. Clean but tired. No idea how it stacks against other Fairbanks hotels. Pros: Central location. Above average in room coffee. Friendly staff with useful info. Airport shuttle driver stopped to show us the aurora along the way. Cons: Lackluster radiant heat. Weak bathroom vent and a virtually binary hot/cold control in the shower - definitely adjust before stepping in. Bed had a big dip in the matress. No breakfast.