Briggs Family Pediatrics

Rude, nasty, and unprofessional staff! My son’s appointment was cancelled without any explanation. I called to speak with a manager(Maria), and she clearly had zero knowledge or experience. She hung up on me when I asked to leave a message for the doctor. Amelia and Maria were extremely inappropriate in the way they handled the situation. When I told Maria that my son is a 15 year old patient and that his appointment was cancelled without explanation, she responded, “Yeah, we don’t care about patients,” and then hung up!

This place is extremely unprofessional. First, the wait is very long and this is just for the check up. After, they will send you back and make you wait even longer for another examine. I waited extremely long for a doctor just to examine me this time. At this point I’ve been here for 2 hours and only 2 checkups were done. Then even more waiting for more things that can be done in 10 minutes maximum. The nurses are unprofessional, some with attitudes or just talking shit about you in Spanish. Whoever is in charge needs to look over this place, cause it’s a whole mess.

My 2 children attended to this clinic. Some times they take too long to see you but you can tell it happens when they are really busy. There was a nurse that was a bit rude when I started visiting 5 years ago, but I guess she changed cause now she is very nice and careful. I like this place cause if I can’t bring my child in person the doctor will consult her by phone and email. This is very convenient since it is hard to bring a child to the doctor every time and for simple things. Also, the place is very very clean, which makes me feel comfortable. Thank you!!

The front desk lady the young one has a very nasty attitude. I am very respectful and she gave me a very bad attitude. I know sometimes it’s hard to work with people but if you do not know how to treat customers please don’t work in a front desk

This clinic deserve a no star. The doctor my daughter saw today talked with so much attitude. Plus non of them washed their hands or used gloves. The state should check on that. The medical assistance gived so much negative attitude just to draw my daughter blood which she didn't. I walked out, couldn't deal with this BS. Waiting time is long too. Never again. Worst clinic I have ever been to.

Every time I come in with an appointment, I am being seen almost 2 hours after checking in. Front desk are not very friendly. My daughter has been coming here since she was 1 years old and I’m changing her doctors office after today. Every time we come it’s a completely different doctor seeing my child than from our last visit. I speak to them in English and they reply in Spanish. The medical assistants are filthy and disgusting. They don’t wear gloves or sanitize hands before drawing blood. The medical assistant that drew blood from my daughter wiped my daughters skin with a alcohol pad then touched the skin again with her bare hands and had dirt visible underneath her fingernails to find my daughters vein again. She stuck her twice with same needle because she couldn’t find her vein the first time. I am a certified medical assistant currently in nursing school and I know that once a needle has been used for a single venipuncture it should not be used again and disregarded. The state needs to come check this place to see where they hire there staff from. Very unprofessional

Me and my family have been going here for years and every time we go, the service gets worse and worse. The staff is super unprofessional and very rude. They make you wait months for an appointment, the medical assistants there do not follow proper hygiene protocols. The most rude of them is the senior medical assistant Ortiz. She speaks to parents and kids in a very disrespectful way. Please avoid this place and go somewhere else.

Terrible they not professional AT ALL! My child haven’t seen the doctor in almost a year and haven’t drink her pills for 3 months they always cancel my appointments, and yesterday they cancel on my daughter cause I was late for 20 mins but in reality in other clinics get cancel after the 30 mins.. I told them I was gonna call on the 311 and news 12 and that was the reason they scheduled me for the next day. trying my best to find another endocrinologist.