Brightside Boutique- Hampden

Hours at this location are IFFY. Every time I’ve come here after work (& this has happened on 3 separate occasions, after 5:00 p.m.) are closed! And this is after finding parking & paying which in this area isn’t always easy to come by. Guess I’ll have to shop here during working hours somehow, because otherwise how are you sure the store will be open? I’ve even called ahead and been told they’ll be open until later only to show up and they’re closed.

Bella was amazing! I came in looking for a bachelorette theme night outfit and Bella was so helpful. Although I didn’t find anything she did her best to pull everything that they had. She was so kind, helpful and fashionable. Thank you Bella for being a good hype person and making me feel good about myself!

What a wonderful boutique! Beautiful clothes. Great prices. Excellent quality. My sales assoc, I think her name was Angela. Red head from New York, she was AWESOME!!! super attentive and so lovely and helpful. Can't wait to go back

Have been shopping here for a couple years now and always love the clothing and cute gift items. The staff is awesome and makes shopping there alone feel like shopping with friends - the girls there this evening were fantastic! Thank you for helping me with fashion tips and your patience as I tried on almost every single sweater I saw ha! Left with two fantastic sweaters and some ideas of how to wear them :)

Cute stuff but not very size inclusive. I did see some Levi’s and a shirt that might have fit me but I wish they had more options for bigger sizes. Employee working was friendly.

cute shop but not size inclusive at all. sizing of items only seemed to go up to a large throughout the store. cute items but many of them were urban outfitters or free peoples brand. you could prob find the same or similar items on the brand websites (possibly cheaper on their clearance or at outlet stores)

The selection is great, but I did not feel comfortable shopping at this location vs. Fells. Immediately as I picked up an item (a fabric mask) an associate immediate said they would hold it up front. As a kind gesture or because I was going to snatch it up? Unsure, but with my past retail work experience it is the latter. It was a group of four of us, all of us nurses... I just felt like we were being monitored from the moment we walked in to leaving.

My favorite store to shop at! As a young mom I still want to look cute... but I need to be comfy and that's exactly what I can find at brightside. The owner is super personable and helpful. I walked out feeling like I made a new friend. Ps they sell handmade baby clothes and they're precious.

I am totally embarrassed that I have visited this place many times over the past few years and never took the time to review it. Initially, they weren't on Yelp and I was too lazy to put them on. Then I noticed they were added and just kept forgetting to review over and over and over again. Well I must admit, throughout the years of me shopping here and forgetting to review, this place has been consistent w great customer service and has an awesome variety of items. I love the table when you 1st walk in the establishment! There's always several things on there that catch my eye that I want! It just gives you a preview of what you're about to see as you continue to walk towards the back of the store. You much be open minded and have a great sense of humor for the items in there. They have jewelry, mugs, books, greeting cards, clothes, scents, etc. I look forward to continuing to support this cutesy establishment for many more years to come.

I parked right in front of Brightside Boutique and realized I had never actually gone in. Curiosity got the best of me, and I'm glad it did! Brightside Boutique is a lot larger on the inside than it looks to be from the outside. This store has clothing, trinkets, kitchenware, stationery, and more! Every corner has its own vibe/theme. You could spend a while roaming around and checking everything out. The staff members are appropriately masked. I didn't stay for too long when I popped in because I felt uncomfortable with how busy it was getting. However, I'm sure I'll be back around Galentine's Day to pick up some cute gifts for my gals or during a Saturday to support this small business!

A cute shop to stop by and pick up gifts for friends (or even yourself)! I love supporting small businesses and this boutique is no exception. There's a great selection of seasonal clothes, jewelry, stationary, candles, and trinkets of the like. As a woman in her early 20s, I really enjoyed seeing the shop's selection of cards and books. There were also complimentary drinks available by the cashier, and the spiked cider was delicious!

I ordered a few tshirts online (they were on sale) and one arrived with a large stain on it. I reached out to the boutique via email to show them the condition I received it in and they said it was final sale and only offered me a 20% refund of the items price. When I said I would rather return it they refused to accept a return and only offered me the same 20% discount again. This has to have been seen when the order was getting packed up and they sent it anyway. A partial discount doesnt make up for an item I have to throw away. Whoever I talked to was pretty impolite and didn't say sorry but rather "oh no!" I won't be purchasing from here again, now I have to open a paypal case to get my money back.

The Hampden location opened a few months ago, and I've been here a few times just admiring what they've done with the space. A little history lesson, I've been going to Brightside in Fed and Fell's for years to get gifts for friends and family. I also first discovered the place when I used to get tattoos from Kike Castillo at the Fed Location (Kike now owns and operates out of Brightside Tattoo not far from the Federal Hill Brightside Boutique). How amazing is that, a boutique with a traditional-style tattoo shop in it! Back to this location, of all three I think this one may have the best layout. It definitely feels very spacious and open when you walk in, and I was greeted by staff right away as I made a B line for the new Men's section. I also checked out some of the different parts of the store (gift season coming up, duh) and loved all the little touches from the wall of cards to the dressing rooms each with their own bit of style. I also purchased one of those cool round ice cube (ball) makers so I can impress all my homies next time we are trying a new Whiskey out. Brightside definitely feels like a good fit for Hampden, and fits that vibe of shops along the 36th St. you just have to pop into and check out.

Just wanted to say thanks to Emma for taking care of me today. I called in with multiple gift cards/payment over the phone. I know that can be a bit annoying, but she was kind and patient. Also wanted to mention that Brightside always has SUPER cute (and quality) stuff at decent pricing. And if something is a bit out of my price range, they frequently have sales. I appreciate the try ons they do in their stories on IG because it's really helpful to see how the clothing looks on an actual human. Bummed I don't live nearby anymore, but happy I can still order online! Thanks!

Bottom Line: Cute and quirky store with clothing and gifts. There are many great places to shop on 36th St. and Brightside Boutique stands out to me as being fun and upbeat. I love the eye catching grass wall and plethora of Edison bulb pendants. As far as merchandise goes, they have clothes and accessories for men and ladies alike. They also have fun gifts like whimsical and humorous books. Also, there is a big selection of cards.

Cute boutique that skews young and skinny. Some men's clothing but mostly young women's, also accessories and gifts. I was approached and asked if I needed any help, which was nice. Otherwise, they left me alone to browse. Lots of sale items in the back but some of it was on the floor and in an uncomfortable spot for actually looking through. Prices were a tad high. I saw a plastic hair clip with a rhinestone kitty on it for $15 that almost made it to the counter. My spouse liked the men's stuff but its inventory wasn't very deep. Maybe, we'll try again when we're in the area. Certainly, I'll bring my daughter.

Love to support local small business, just not this business. Diversity amongst models and store staff is extremely poor. The worst return/store credit I've ever heard of. Never wore an item, it was still for sale in store and full priced, they wouldn't even give me a store credit. That's all I wanted. The owner is one of the snobbiest and rudest people I've ever encountered. Do yourselves a favor and avoid this business at all costs.

I can no longer support another business who's clientele is that of young, skinny, privileged white people (mostly girls). They're not inclusive sizing and they do not model any clothes on anyone other than slender white women. They also are posting on Instagram about where to open up locations for more privileged white people in the midst of Black Lives Matter protests around the world, rather than showing support, solidarity, and listening. Posting one message of inclusivity means nothing. How about posting about some already opened black-owned businesses?

This boutique has cute items but none of the associates greeted my friends and I when we entered the store. They walked past us while we browsed and didn't speak, but spoke to those who entered the store after us. One associate followed my friend every time she moved to look at merchandise in a different area of the store; needless to say, we didn't purchase anything and don't plan on visiting this store again.

Brightside boutique has always been hands DOWN the best spot in Baltimore to shop for super cute clothes, accessories and gifts. I love their commitment to community and to making Baltimore a better place to live and shop. Their customer service is exceptional, their management is phenomenal and the owner is truly a gem. 10/10 every single time.

Although this store had some nice clothes, the girls were not very friendly to me and my friends and the sizes were not very accommodating to regular size girls. I couldn't find a large or XL but luckily found the same exact shirt online on so many sites that were geared to people more my type. This store is mainly for young skinny type with filters. Not for the real type of woman or nothing diverse. A shame being from Baltimore. Hopefully Baltimore steps up their game and is for the culture.

Echoing what has already been said. Women above a size 8/10 will have a hard time shopping here. Cute clothing...too bad they don't have XL or 14 (my size) and above. Accessories were nice. Staff a bit "too cool". I don't need to be your bestie...but a little less self absorption and a little more attention to who is shopping might be a plus.

Love the vibe of the store but really do not like the return policy! I was there last weekend and picked something up but decided that I could probably live with out it so I made time in my schedule to go back within a week of my purchase to do the return and get my money back. But since the store associates mentioned nothing about the poor return policy when I was checking out, I had no idea that they ONLY do store credit, no matter how soon after you come in!!! A policy like this really ruins a store, but they should at least mention it to customers because this is very unusual policy to have!

Brightside Boutique is a Baltimore City gem. It's located in all my favorite Baltimore neighborhoods with its Hampden location being my favorite. No matter what I'm dressing for Brightside is the first place I shop. I've gone to Brightside for everything including adding to my wardrobe, buying gifts, bachelorette fun, and home goods (They're candles are so good!). I am always greeted warmly when I come in and someone from their staff is always happy to set up a dressing room for me and give me suggestions on gift purchases. This place is a MUST GO anytime you're in the neighborhood.

Brightside boutique offers fashion forward clothing to the city of Baltimore that is rather absent. If not for Brightside, a local small business, there wouldn't be any other small business boutique offering said fashion. Also, offering a great selection of gifts for others or yourself! Staff is knowledgeable and friendly! I must add that they are also a big part of the community connecting young entrepreneur's and businesses a like. Definitely believe the hype and stop in today!

Absolutely LOVE this boutique! Such cute clothing, not to mention the customer service is amazing! They helped me with anything I needed with a smile! Definitely going to be coming back :)

Cute store overall, I've been following their IG for years so I was excited to finally visit when I came to MD for the weekend. However I was met with a cold demeanor from the male sales associate. He was condescending and unhelpful, I don't even think he said thank you or gave more than a one word answer to my questions. I really wanted to support the brick and mortar but I'll save myself from the sales staffs' egos and order online next time.

The atmosphere of this boutique pales in comparison to it's Annapolis location. I have been here multiple times and have always gotten a "we are too cool to speak to our guest" vibe. In the Annapolis boutique, I always feel welcome and as though the staff actually wants to be there. There's a camaraderie that is palpable as the girls interact with each other. If my staff treated a guest the way my mother and I were this morning, I would be having a less than favorable conversation with my staff. As a the leader of a high-volume boutique myself, I'm less than impressed.

Brightside is an awesome shop that offers unique clothing and styles to the Baltimore area and I'm really happy with the purchases I've gotten from there! The employees are kind and helpful, and the presentation of clothing is easy to navigate when shopping so my trip was quick and fun. Prices are as expected with the brands they carry and they seem to always have nice sales going on.

Brightside is so cute! I haven't shopped anywhere else since discovering this store! Between all four locations, I always find so many things I love! The staff is super helpful, and always dressed really cute, which definitely helps me style my new pieces!

I love this store but mainly I'm writing a review because I put a button in my pocket without thinking and before paying. When I went to pay, I briefly couldn't remember where I put it but eventually I found it in my pocket. I awkwardly gave it to the cashier knowing full well that I just made myself look like a criminal but she was still super nice and helpful. Cashier if you're reading this I'm sorry I almost accidentally shoplifted. You are great staff!

customer service absolutely ruined my experience. marked up clothes you could find anywhere. ashamed for a baltimore owned shop to have such bad service to locals.