Elise Robertson
Google
I rarely make reviews; however, I feel this hotel def deserves to get good feedback! I travel all around the world on business so I’m very used to staying many hotel settings including many prestigious 5 star hotels. Although some of the facilities may be a bit tired, these issues rapidly disappeared into insignificant ‘issues’. It’s never the facility that qualifies a place as being particularly memorable or ‘5 star’, rather, it’s the staff’s attentive care that qualifies them as a special place! The manager, the desk staff, the cleaning staff, and restaurant staff were truly 5 star in my eyes! You’ve nailed it and can’t tell you how much I appreciated your care during my stay! From your warm smiles and seemingly simple gestures such as remembering my name are the things patrons will always remember. Well done and I would highly recommend anyone staying in Rio for business to here because you will feel at home away from home! Thank you!! 👏👏👏