Bristol Mountain Ski Resort

We had a great experience. Bunny slopes were good enough for most of our party. The one experience person enjoyed the bigger slopes. Wish the coffee shop had a bigger selection of lattes. Also, the common area was extremely crowded with limited seating and garbage cans in certain areas were overflowing. Didn’t get a chance to visit the restaurant.

Bristol Mountain provides an exceptional skiing experience for families of diverse skill levels. Beginners will find the bunny hill suitable, while advanced skiers can enjoy challenging slopes. The resort's well-maintained trails, efficient lift system, and welcoming atmosphere contribute to a highly enjoyable visit. The Morning Star Cafe offers convenient and warming refreshments between runs. We highly recommend Bristol Mountain.

$110 dollars for a lift ticket? Lol. Spend 20 minutes sitting in line and on the lift to ski down in less than 2 minutes... Let's spend a ton of money on renovating the lodge instead of grooming half the trails. Maybe spend some time training your employees on what kindness and good customer service looks like.

We took the ski lift to the top of the mountain. The autumn leaves were beautiful, the views were amazing, and the hikes were great. We had such a great time. We aren’t skiers, but the summertime activities are definitely on our list next year.

Absolutely incredible staff, food, Just recently Dj a holiday party here. 💯 flawless!!! Great job BMSR!!!

This is a great place! As a beginner, I really enjoy the green trail, which is easy for me to navigate while learning. The food here is delicious, the locker room is nice, and the rental options are good. There's also a small gift shop. The best part is that there's free parking!

IT WAS MY FIRST EVER SKI EXPERIENCE!!! We paid $121 (tax included) for a first timer lesson. Which includes 1.5hrs of the actual lesson, lift pass & rentals (boots, ski, poles (?)). Helmet is rented separately. Apparently, You can’t use ordinary clothing/ pants. You must really have the waterproof ski pants/ ski suits (v expensive btw) which are not included in the rental. But there’s a shop inside one of the lodges that sells almost everything you need for skiing/ snowboarding for a (reasonable) price. That shop also sells Bristol Mountain merchandise (tempted to buy the cap but I had to control myself lol). The first timer lesson was so much fun! Mark and Issey were very helpful and they made it fun & comfortable! I’m glad & proud of myself that even before the class concluded, I was able to go down the beginner’s slope with a bit of control and without falling 😋 PS: I did a 15 min whole body stretching before the activity and took magnesium supplement so that my body won’t hurt much the day after. Mind you, it still hurt but very bearable!!! Food: there is a starbucks kiosk and the burrito bowl at the foodcourt is soo good (or maybe i was too hungry? Lol)!!!

Not bad. Fun and definitely a challenge for the kids. We did the twilight pass. Four waters is $30.00 (seasonal I guess ). I had to remind a group that smoking weed in public was not allowed. The gentleman said he worked there and they’re allowed. Yet to hear from management or owners.

As a person who does not regularly ski, I sure do come here more than you'd expect. This is my go-to Ski resort for when I take students from school to ski for the day. The mountain is good for experienced skiiers, yet offers a lot for those who have never skiied before! The Magic Carpet lift is great for the bunny hill, and they have some great green trails for people just getting into skiing. At the same time, there are some challenging trails for those looking for more thrill. I think the prices here are fair, given the fact that skiing is expensive if you haven't invested in your own equipment. And the location about 45 minutes away from Rochester makes it a great place to go. I will say that last year I had a bit of an unpleasant experience with a refund situation, that I felt was really unfair... but they did rectify it and I've been back again and again to give kids the experience of skiing. I personally prefer to cross-country ski, and I find that Bristol has a great nordic ski area. When the conditions are right, Bristol is a great place to go. And they have opportunities for adventure in the summer as well - so I think it's worth checking out!

Terrible website. Bought 2 tickets to ski lift and it didn't give me an email. Went to guest services and they didn't have the tickets. Complete bs. Do not come here

I'm a life long skier and this place is a joke. There are kids that have horrible attitudes and steal your gear. They barely groom and ski patrol..... where are they? no wonder so many NYers are in Permian t wheel chair now after being here.

Great to get back on the slopes. We did a Nordic skate skiing lesson with Mark, which was fantastic. He was super helpful and gave pointers on technique and actionable steps to improve our motion. There is a separate Nordic parking area at the top of the mountain (address is on website). It's a 18 min ride around the mountain past the gas station if you accidentally park at the main Bristol lodge. Skiers can ski down mountain from the top, if part of your party wants to downhill ski, while you cross country ski. The comet high speed lift lets you off right by the cross country skiing area.

Hit the slopes! This mountain is a great place for all skill levels of skiers and boarders alike. We went later in the season (first weekend of March), and it was still nice and cold. Lines weren't ridiculously long and felt well managed. We mostly hung out on the left side of the mountain where the more difficult greens and easier blues were and had a great time. The lodge had some good food that wasn't crazy expensive, and The Cannery over in the Sunset Lodge was perfect for some Apres Ski cocktails and beers. We will definitely come back to this mountain again!

Love that there is a mountain with 34 trails with a 1200' steepness. The trails are groomed constantly and the staff is amazing. The lower greens do get packes though, so if you'd like to get away from the traffic, you'd have to make your way up to the top by using the halfway lift.

Amazing place my name is Logan Hungate and on February 13, I met amazing guy named Teague. He was probably one of the best workers I met in training.

Decided to take some out of town guests down to ride the chairlift and see the fall foliage A bit pricey at $12 a person Nobody warned us that the wait for a chair down was an hour and a half! Apparently they can't load every chair but only every third! Yikes!

This is a good mountain to ski at. If you come during the week, it isn't that busy. The trails are mostly well-maintained and the staff is helpful, as well.

Pretty decent skiing in the Rochester area. Out of the 3 ski resorts I've been to in the area (Hunt Hollow, Swain and Bristol), Bristol is my favorite. I think they have the most beginner trails and those trails are surprisingly long. I went once during the pandemic and felt overall pretty safe.

This review might have been 4 stars if ALL the trails were open. This is my third mountain and third skiing experience ever. I came to Rochester to visit my family for the holidays, and thought of going skiing at nearby Bristol. I saw many green trails on the trail map for Bristol Mountain, so I thought it'd suit my skill level. Unfortunately, the Upper Infinity trail was closed, so I was limited to either the bunny slope or going all the way to the top of the mountain and taking the Sunset/Eclipse/Lower Infinity trails to get to the bottom. I did the bunny slope at least three times, which wasn't really challenging at all, I wished it was a bit longer and challenging. I then took the lift all the way to the top and did the Sunset/Eclipse/Lower Infinity and I was terrified. I liked that there were "SLOW" signs everywhere on these trails but it still seemed like everybody was going fast! The trail was a bit narrow and there were some curves, and it was scary for me, so I kept falling down on my butt on purpose. I FINALLY made it to the bottom and stuck to the bunny slope for the next hour. I wouldn't go back to this mountain as a beginner. Two of the lifts (Rocket Triple and Galaxy Express) were closed, so my husband was disappointed by the number of blue trails limited to him. For food, the lodge had two floors, communal tables on the first floor if you want to bring your own lunch, and on the second floor, the cafeteria and bar. Only the grill was open to us at the time (it was the day before Christmas) and I enjoyed my grilled chicken sandwich and a bowl of chili.

Wow, my daughter's first experience with winter skiing and Bristol Mountain delivered.While it was busy, there was plenty of staff and well groomed trails with more snow being made. The price was right and the lodge was well put out. Parking was plentiful and free...Masks were required and safety was a forefront concern. Thank you Bristol Mountain staff for all you do- we will be back...

My review is for a brand new beginner! Mainly doe the bunny slope and the instructor. If you want to learn how to ski/snowboard this is the place! Their bunny slope is very safe and long enough to practice. Instructor was very informative and thorough, step by step slowly so you can learn.....but could be a bit better if he would teach us first how to brake instead of everything else hahaha We got the $59 package for first timer that included rental gears ($10 extra if wanted a helmet) and 3 hours lesson (1.5 hour starts at 10am and another 1.5 hour at 1pm).

This review is only based on the Nordic Center as that is all we utilize. First the good, the have two nice looped trails at the top of the mountain for cross country skiing one of which is lit at night. We enjoy the trails, they are nicely groomed and there is the Nordic center up there and bathrooms as well. Because of this we purchased the unlimited Nordic passes last year so we have a place to ski after work if we want to. We soon found out that the schools pretty much take over the courses most every night for practice and if they are competing the trails are closed to us. We were told we could use the trails before them (can't...we work) or after them which would give us an hour before they close. I get that lack of snow and covid played a part in this but we were unable to get a refund or even a discount on our "unlimited passes". We did purchase them again this year hoping it would be different and because it is convenient to us but it is the same. We knew that was a possibility so we will work around it. So be aware if you are purchasing the Nordic passes for anything other than weekends (or weekdays) until the race season is over.

SNOWBOARD LESSON REVIEW: The smaller, less intimidating size of Bristol makes it a great place to learn how to ski or snowboard. I've been here a few times to teach myself, but I just recently took a snowboard lesson. Overall, the lesson was not worth it. The first timer lesson is $89 and the beginner lesson is $109 (more than a lift ticket obviously). I was excited to have a more intimate learning experience and improve my beginner status. This wasn't the case, unfortunately. We had about 10 people in our group and our lesson took place at the same time as maybe 4 other snowboard and ski lessons, all on the one tiny bunny hill. There were children falling and running into us all morning. It definitely was not enough room to teach 10 adults how to snowboard, plus the many other people learning on the same hill. Most importantly, our instructor barely taught us anything. The most he advised us was how to walk with one foot on the board while you're going to the lift. Once we were at the top of the hill he only told us there are two ways to snowboard: toe side and heel side. That's all he said. He never demonstrated and he never gave instructions beyond toe/heel side and keeping your knees bent. When we asked how to brake or stop he only said "put weight on your toes." Like, come on, even as a beginner I know that putting weight on my toes will cause me to faceplant. He also kept making us wait for the entire group to get to the bottom or top, and once we were all there, he'd say "go," rather than give us new advice or feedback on our last run. 7/10 people left the lesson early. It was just weird. In the end, he was saying "we only have 10 minutes left," but those of us remaining were just confused because he wasn't teaching us anything anyway. He also told us after the lesson we'd have free range to try out the other hills, but when I went to the Comet Express ski lift I was denied entry. Overall I'm just really bummed that I spent $100 to learn nothing. I wanted to become a better snowboarder but I spent 2 hours dodging skiing toddlers and waiting around. Last comment: food and drinks are overpriced, but that's to be expected.

Staying open during COVID! You must order your timed tickets ahead of your visit. They are at 50% capacity. Gear up at your car, leave bags at your car, and schlep in with all your gear on, carrying your skis. The slopes are great with plenty of open space. Take the snow report with a grain of salt- they tend to exaggerate a level above actual conditions. This year - due to covid rules - the main lift line is long and slow and painful to wait in! Look at the map and try to spread out to other lifts. We wound up using an alternate lift that got us to the same runs and had no lines. Spread out, people!!!! They've made some nice improvements this year to the main lodge, filling in that muddy slope so you can ski right to the main doors - of the 2nd floor. Oddly we were told we had to eat our homemade lunches only on the 1st floor - but no one seemed to be instructing ppl to wear their masks. I wound up moving my seat bc a guy without a mask was sitting at a nearby table (no food), loudly talking and spreading his germs. We Visit Bristol almost weekly for skiing. Is it he BEST mountain? Well, idk. But it's our Rochester skiing mountain.

This place is awesome. It's like two hours from where I live, but I would totally come here more often. They have two high speed lifts which is nice. The runs are longer than most places, and they have a 2 mile easy run which is nice too. They have night skiing on pretty much every run. A lot of choices in runs, from green to black diamonds. The terrain park was very nice, had a lot of features. Overall this is a great resort. You have a great view of the valley at the top too. I'd recommend this place to anyone. I will be back.

Only opens up one trail just to get there 100 days. Twilight pass doesn't even get the whole "100 days they guarantee". Wouldn't recommend.

Bristol is the main ski resort in Rochester and has a variety of trails for all level of skills. There is usually one quad open and the trails to the right are intermittently closed which can make the trails on the left more congested. I'm not the most advanced skier but I enjoy the variety of blues and greens, and appreciate how well marked the trails are. The mountain does intermittently get icey, but it's unfortunately related to our weather. Overall a nice resort, not the biggest but enough to enjoy a day of skiing.

Great staff, great location, great skiing. Fun for the whole family! A bit of renovation going on but well worth the restricted area due to construction. Looking forward to grand opening of new building! New locker room, new rental and repair shops, and coffee shop! With ease of access to lifts, retail shop, Rocket Lodge cafe and the Satellite Lounge; Bristol Mountain makes for a full day of fun in the sun! Don't miss out!

The mountain itself is a great place to go. Love the fireplaces and the waffle hut. the groomers and snow makers do the best they can. However its the riders and staff that make the mountain have a bad review. There are too many trails that merge or crossover one another where riders (both adult and CHILDREN) dont pay attention causing collisons. The wooded trails are beautiful but again riders on the trails have to watch out for skiers popping out from those wooded areas at high speeds. Ski patrol is useless and are never around to help protect adult begginers from getting plowed into. All they seem to care about is talking in groups and yelling for riders to put down the bar on the chair lifts. Lift operators are friendly but dont pay attention to the riders signaling to slow down the lifts for adult beginners causing the riders to get run over by the chairs. Food prices are ridiculous I paid $11.43 for a small soup and a bottle of water. A small coffee and a bag of chips $6.11. They need to mark prices on items so customers know before getting to cashiers.

Had a great time skiing here, snow conditions are great. They been making snow with the snow machines. The staff is really friendly and helpful. They do a great job grooming the trails. I love that they have night skiing it's so much fun, the lines go by pretty fast and you can get more runs in. Thanks for a great experience in having fun. The ski patrol is on point too making sure everyone is being safe.

Poor customer service: calls,email & website complaint remains unanswered. Season pass could not be used despite assurances. Will never repurchase or frequent this ski resort. There are other skiing locations in the area; seek those out before considering this customer-unfriendly business.

Mixed experience. We were in town for spring break (early March) and my daughters had never tried skiing. I grew up skiing at Bristol. Checked the website and it showed a daily "Learn to Ski" package at 10:30 everyday for $89, lift pass, rental, and lesson! Perfect! We arrived at 9:30 and were told that despite it being advertised on the website the "learn to ski" package was not available. The rentals, lift tickets,/ and a private lesson (our only choice) would cost about 2x that amount. What a huge bait and switch!! And they couldn't get us a lesson until 1:30 (it was 9:30am). I had talked it up to my kids for several weeks and had no choice but to get the tickets and rentals. I skipped the lesson and tried to teach them myself with mixed results. I have never tried to teach someone before so didn't really know what I was doing. They all had a mediocre experience after I spent $600 to get us all on the snow. I don't know if they will ever try skiing again. Oh and the salad at lunch had mold on it!! They did replace it at no charge. Recommend you call first and understand exactly what is available and what they will charge you! Positive: weekday it was not crowded, good base (icy snow but it's March), generally friendly staff

First time experience skiing and overall good experience. Admission prices can be a bit steep during daytime hours on weekends, appear to be specials for evening and some weekends. Food in cafeteria also priced higher as expected. Stayed mainly on beginner hill, there is a moving walkway to the top of the hill (remember to lift poles at the top). Was a bit crowded since weekend but waiting times were minimal.

Purchased 2 tickets for Saturday October 16 at 11am Zip Line Tour. It was pouring rain all morning and I called to try and cancel or reschedule. I was told I couldn't cancel and would forfeit my $223.00. I was told to wear my rain gear. I was 5 hours away from my house on vacation. Sorry I didn't bring rain gear. I wasn't gonna take chance of myself or friend catching cold and being miserable in the rain. I was told if I wasn't gonna come I should call and let them know I wasn't coming so tour wasn't held up, which I did because I'm not trying to ruin other people's vacation. It states in their rules that I would forfeit my money by the way. But, their rules are not customer friendly. I'll will never go there and I will advise anyone I know not to go there. They basically stole my money.

My first visit to Bristol. A nice NY ski resort. There are 2 lodges Rocket Lodge which houses the bigger cafeteria, satellite lounge on the 2nd floor and the ski shop. The Sunset Lodge has a smaller snack bar and season pass holders lockers. The rental shop is in-between the 2 lodges. Rental process was easy and you are on the slopes in not time. The lifts open to the public at 8:30am, season pas holders get to ski from 8am-8:30am on weekends. The Comet high Speed quad is the main lift that gets to the top to ski over to Galaxy or morning Star lifts. This mountain has 1200 vertical which you really notice skiing Northstar, Galaxy, meteor and Rocket runs. The mountain is well maintained and there are plenty of groomers to cruise. They offer night skiing and the mountain is busy all day but I only real had lift lines at the Comet lift. If you like waffles you must ski over to the Morning Star Quad and stop at the Morning Star Cafe of Nova for the waffles with homemade maple syrup. Delicious. A very pleasant weekend of skiing.

This was my boyfriend and Is first time snowboarding in NY state, we are from the Pocono mountain area. We had such a fun time during our night and day time trips this past weekend. We were looking for a last minute weekend trip and was so happy to find a mountain that had available night hours on a Friday. We stuck mainly on the greens and added a few blues runs into the mix which were a lot of fun. We also really enjoyed the Morning star cafe in between runs!

expensive ski "resort" for little features ! Long waits in line! It's packed on week nights and weekends so I shall be going on weekday mornings! They really need to do some major cleaning, bathroom stalls need a really good wiping down. It's really disgusting. I've been here enough to see the same nasty spots on the stalls. Also, it would be nice if they could continue with remodeling, like Holiday Valley.

This is one of the ski resorts I have ever been to. I have gone to brigades a Bristol Mountain and they help me so much on how to ski. my coach who is coaching me how to ski was very nice and super helpful on teaching me how to ski.

I've visited Bristol for a long time (ski club in middle school and high school, visits in college, etc) and I've never had an experience like the one I had yesterday. Although they are supposed to be operating at 50% capacity, the mountain was more packed and crowded than I've ever experienced it. Every single parking space was full. We waiting in a busy ticket line for 40 minutes, only to berated by the attendant for not having a reservation (we had no idea they were taking reservations, and there was still openings in our time slot, so what was the point?). My boyfriend had to get boots for his skis so we waited another 30 minutes just to get his size. The lady inside yelled at me for carrying my gear in and then told him we would have to wait in a separate line to get his skis adjusted to fit the boots or get in line for skiis. The rental line for skis was another 30 minutes. People were pulling down their masks inside the rental area and there was no social distancing. The line for the quad was outrageous. We went up the rocket lift which was less busy. Overall, not a great experience after waiting 2+ hours just to get on the slopes and paying $80 each for a 4 hour ticket (not to mention the 30+ minutes in the rentals took time off our ticket!). Super disappointed after having so many good experiences.

Ok, there are no snowy pics yet? I'll have to submit some this winter, the gazillion times I visit. The fall is nice, you can ride the chair lift up to view the colorful leaves. Great staff and they make a bunch of snow.

If you like skiing and you just want get in the car (meaning Ontario, Monroe County people) and be skiing in 30 minutes or less, Bristol is the place to be. They offer good deals and discounts, so make sure to sign up on their listserv so you know what is available. Also, the cost cuts down if you bring your own boots, helmet, etc.

Decent mountain, terrible customer service. The Guest Services center is deeply confused about basic offerings, frequently giving information that conflicts with other departments and the website. I was once turned away after driving all the way there because someone gave me the wrong information over the phone. Today, I've spent hours unsuccessfully trying to get a straight answer about something simple. Guest Services is the most important link between customers and services. When they can't answer questions correctly, everything else suffers.

Absolutely the worst hill I have ever been on...will never be going back here would not recommend coming here at all. They only have one lift open and more people waiting in line than on the hill absolutely terrible if you ask me.. employees have no idea what they're doing . This place needs a lot of work

a nice little hill outside of Rochester. Not much else to offer in Central new york. A nice bar to get a drink , They also offer lessons on Saturdays

They made a big deal about still honoring the cards from last year when trying to make new sales, but hid the deadline of December 24th in a lengthy email. At that time, almost no trails were open and people working in health care and schools were slammed. Not to mention the people who had passes left were the people that typically skied later in the season. Website is always broken and getting a person to answer the phone, let alone help you is almost impossible. It's the closest game in time, but not worth it.

I have skied at Bristol for 9 years, and found them to be a very good place to ski. This perception changed when I fell on my side and shattered my ski pass on a blue trail and did not realize it. I got to the bottom and noticed the loss of my pass. My friend went to find the pass and I went to guest services to explain the situation and possibly get a temporary pass. Service was super helpful and gave me a temporary pass, and requested that if my pass was found return to them. My friend came down with the news that my pass broke in three pieces and two of the the pieces in his pocket as he could not find the third. I took the broken pass back to guest services, and they simply gave me a new pass to replace the broken one. Definitely ski here for good trails and friendly staff!

Mediocre at best. If they expanded their terrain, I'd be A-OK with their prices. The good: - Paved parking lots. Very few resorts have this. - Bosco sticks (yum) - New bathrooms (2015) - Vertical. They are the "tallest" resort within 4+ hours - 2 high speed lifts The bad: - Their "trail count" of 35 is a joke. They split the "mountain" into "Upper _____" and "Lower _____" - so they really have about 20 trails at best. - They get an incredible amount of traffic for only 20 trails, because everyone in Rochester is too lazy to drive the extra 15 minutes to Swain. So EVERYONE and their ex-stepdad's tax guy shows up. The trails, lifts, and lodges are PACKED every weeknight, and every weekend all day. The management refuses to acknowledge this, and instead of adding more trails and lifts (by which they'd rival Holiday Valley, and become a top level resort), they instead add ropes courses for the summer and an overpriced housing development venture at the base of the mountain. - From what the employees tell me, the owner is less than desirable to work for and only cares about skiing/racing. The terrain parks rarely see any development because of management. There has been a noticeable improvement in the past 3 years to the terrain parks - but they are still far, far behind their competition (Holiday, Big Boulder, Seven Springs, Hunter, etc.). Parks are clearly secondary (if even a priority at all). Once the parks FINALLY get going, rails are setup wrong half the time, and the jumps are poorly made (need more step-downs & step-ups, not medium booters with huge, flat, long unsafe gaps for people to knuckle). - They charge $2 + tax for Arizona iced tea, when the cans clearly say "99 cents" right on them! REALLY?? (UPDATE: I actually emailed them and posted on their FB wall about this, and they have since switched to the plastic Arizona bottles that have no 99 cent labeling lol) - Snow is always kruddy because theres wayyyyyyy too many people! They need more trails. - Lift ticket and season pass prices are outrageous, for what you get to ski. Holiday Valley has 100+ trails, but the same prices. Season pass prices are a JOKE!!!!!! Absolutely insanely high. - They announced some big expansion goal years and years ago, and all that's come out of it is new bathrooms, a ropes course, 2 new trails, and higher prices. Overall, it's a great location for a resort, but they don't take advantage of it. Wasted potential. The vertical gives it the "feel" of a big resort, but a few runs in and you realize just how small Bristol really is.

Great place to ski!! :) excellent snow! The people were super nice! The ski shop was excellent! I loved the slopes

Not what I remembered. Mountain has lost much of what I used to love about it. At the price they are asking I rather take the family to a destination mountain for a long weekend.

Let me start by saying I am by no means an expert skier. I just started skiing last year and my first experience was in central NH. Bristol is a great mountain for beginner to intermediate skill levels since its not too intimidating. I've skied only about 6-7 times ever and I felt comfortable doing the hardest trails at Bristol - though I did take my time going down. For the Rochester area, it's the most convenient and best prices ski area. You can get really cheap lift ticket and rental deals when they have family fun night on the weekends. You're supposed to have a family of 3 or more but they're pretty relaxed on who you call "family". The only down side is that, because its not a large mountain, when some trails are closed it feels kind of limiting. The nights they finally opened some of the far right group of trails, they were super icy. All in all, it's hard to beat the relatively short drive from Rochester and price for a fun day/night on the slopes.

This Resort is wildly overpriced for its size. Worst of all, and incredibly short sighted of them, it seems like there are no student discounts on the website. This is elitist and exclusionary. Offering a student pass to the hundreds of students in the area (University of Rochester, RIT, MCC, Nazareth, St. John Fischer, FLCC) would not provide stressed students with an opportunity for outdoor exercise, but would create lifelong customers, not to mention boosting Bristol's sales immediately. This is a missed opportunity and creates an unwelcoming, elitist envirinment. What's next? Passes for only rich white men?

They do a good job with what they have. Yeah, ticket prices are high, but you have to remember that half the time the weather is terrible and no one is there, but they still have a payroll. I love that everyone complains that it is lousy because it is so crowded. Hmmm. Doesn't the fact that it is crowded mean people like it?

I have been going to Bristol Mountain for many years and one of the biggest complaints is they do not keep the Galaxy lift open for Evening skiers. People pay the money for an Evening Pass, but get none of the benefits for enjoying the entire mountain. Galaxy lift allows us to ski the new trails, but we can't when it is closed. Managements excuse is not enough skiers. I have been down many evenings and there is plenty of skiers to keep that lift going to at lease 8 pm. thank you

I've been skiing for 40 yrs and I loved it hear . I went during the week and it was very nice . This is an enjoyable mountain to ski without the craziness of some more famous mountains. The service was friendly and accommodating.

Me and my friends used to snowboard a lot here when living in Rochester two years ago. It was the irresponsible and unresponsive attitude of the arrogant managers and poor management of the resort (resulting in potential dangers) that eventually turned me away. After that we found out there were many resorts nearby with better overall experience, and never went back to Bristol Mt ever since. In short, I broke my shoulder there because of severely damaged trails -- there was a GIANT POTHOLE lying in the middle of a groomed tube, which was over 5 feet in diameter and 2 feet in depth. Unbelievable, right? Considering it was on March 2, maybe it was because of the rise in temperature, or just because the resort dug too deep to build this tube, anyway, it just existed there. And there were not any signs nearby informing people of this extreme danger. From then on, I contacted the resort immediately to tell them the problems needing to be fixed, and what I've got so far in two years is just two meaningless emails from the operation manager D*bra, who was reluctant to take any responsibility and denied the fact. And even worse, lately another Guest Services manager Kar* sent me an email blaming me for not contacting them earlier and she refused to look into this case at all, which is arrogant and just ridiculous. However, I still sent over the email history in the past two years, and then, again, no response. You know, at least it could be a better hill than this for skiing and snowboarding. Sadly, they just refused to improve.

Had a great time learning to ski today with instructor Kurt!!! Thank you, we had so much fun. Almir and Megan

Had a great day of skiing! Snow was excellent and well groomed. All of the staff we encountered were helpful and friendly. The whole check-in and ski rental process for the kids went quickly and smoothly. Everything was reasonably priced including lunch. Great spot to take the whole family.