Britland Auto Body of Bridgewater

I sustained exterior and internal damage during a minor accident (rear ended). Britland Autobody in Bridge Water, NJ did an amazing job at diagnosing the needed repairs and the repair was impeccable. I was amazed at the high quality completion, they even detailed my vehicle inside and out. My repairs were financially covered through insurance. 10 out of 10, they are my only recommendation.

I had an amazing experience at this auto shop! From start to finish, everything went smoothly and professionally. Gregory was absolutely awesome he kept me informed throughout the entire process and made sure all my questions were answered. The two ladies at the front desk were also so kind, welcoming, and helpful. Customer service was truly top tier! Most importantly, my car looks BRAND NEW again. The repairs were done beautifully, and you can tell they take pride in their work. I’m beyond satisfied and so grateful for such a great team. I highly recommend them to anyone who wants quality work and excellent service!

Britland Auto Body will have my loyalty for any auto body needs moving forward! They provided a same day buff for me and it the job was nothing short of perfect. All of the staff maintained a wealth of knowledge, guided me through understanding the cause of the issue and were extremely courteous as I waited for the job to be done. Juri, Alyssa, and Danielle are nothing short of exemplary, providing top tier customer service. Very grateful I stopped by today! Thank you 🙏🏽

My experience with Britland was amazing, excellent staff. Everyone was friendly, very informative, and also updated me on the progress. I had a great experience overall from beginning to end.

I've taken multiple cars to Britland Auto Body and they've never disappointed me. This last time was no different as Greg kept me informed of the status of my vehicle from the drop-off confirmation until pick-up and every step in-between. He is amazing - even taking the time to let me know that my headlight bulbs were out and having them replaced. I also have to note that the car was impeccably clean after they detailed it. While I'm not looking forward to another visit, I do know that my car will always be in good hands. Thanks Greg and team!!!

Rudy and his team did an excellent job. Very attentive to detail and clearly explained the work that was done. There were minor adjustments that had to be made after my first pickup, but they did right by it and resolved all concerns. I had my car back in less than 3 weeks. It really does take skill to restore the curves and details on the doors of the vehicle.

Britland Auto from the first day was kind. Kept me updated on everything going on with my car. They are all very polite and answered all my questions I had. They make you feel comfortable and want to come back with your vehicle. I would give them a 10 stars. Anyone looking for a place to get your car fixed and great customer service go to Britland Auto

***Posting an update. Upon reading my review, Britland called and apologized for misdiagnosing the issue and for the time we were without the car. They acknowledged the seriousness of the mistake and took accountability. This week, I received a check for $260…the cost of the actual repair. Mistakes happen but not everyone owns it. Changing the review from 1 to 3 stars. ————————————————— My son had an accident in late December and Allstate directed us to Britland for repair. Over the weeks that the car was there, they kept finding new things to repair, stretching the repair to almost $8000 and 6 weeks in the shop. They explained as they broke the car down further, they found more and more damage. It was extremely frustrating as the repair stretched on and on… 8 months later, we heard a rattle and brought the car back because we suspected it was related to the prior repair. They pointed out some scratches on the hub cap and said he must have hit something and damaged the sway bar. They quoted me a week for repair and $1600. After a week, they told me a part (sway bar) was delayed again so I picked it up and brought it to Bridgewater Motorworks, who is my regular mechanic for years. The sway bar was fine but the subframe was missing a bolt and another one was loose. They didn’t tighten them down on the first repair! One of the bushings needed to be replaced but it was $260 and a one day job. Not $1600 and over a week. See the “broken” sway bar pictured. I’d report them back to my insurance company but it’s not worth my time for $260. This post is enough. I do not trust this shop.