Jim E.
Yelp
After dining at Brix33 many times, we took our family there to celebrate our son's birthday and son and daughter in law's anniversary. WOW what a disappointment, they called us on Friday night and wondered if we were still coming, our reservation were for Saturday night, I made reservations saying we were celebrating a birthday and anniversary, . When we arrived on Saturday night, the first thing out of our waitresses mouth was , get your order in as we are busy. No mention of a birthday or anniversary even though I reminded the hostess on our arrival. Our cheesecake was served on a hot plate and we had to ask for another one. I could go on and on not sure if we will ever go back. When you spend over $500 dollars I can recommend many other venues. Respectfully submitted, Nancy Ellsworth
In response to Monica, no manager, as you inferred, ever came to our table, I specifically asked for a round table when I made the reservation over a week ago, our family of six adults and one child could easily fit at the table as it was occupied by seven adults with one in a large wheelchair. I reminded a gentleman with glasses at the hostess stand of the birthday and anniversary celebrations, when I asked our waitress why she didn't mention the celebrations, she said she wasn't aware them. We love the waitress Anessa and think her husband, the chef, is very talented. We welcome a fine dining restaurant in our community and offer these constructive criticism to insure the success of your restaurant. Our complaint is with the management and our server tonight.