Destiny W.
Yelp
Adrian will waste your time. He will do this by being very condescending and passive aggressive.
I made an appointment about two weeks ago because I was looking to sell my wii. Pictures are attached. I explained to Adrian that I am moving out of the country and I don't have any children or know of anyone who would honestly appreciate a classic Mario red Wii such as this one.
Over the phone, I told him that the Wii was in good condition, which is true. I did tell him that the nunchucks are not with the WII but I do have two WII controllers, a red one and a white one. He asked me if I still had the sensor bar and if it was in good condition, and I told him yes, because that is true.
We set an appointment but unfortunately due to my move and living in upstate New York I was unable to make it so I scheduled a different appointment for Wednesday at 12 noon when they opened.
He was very nice over the phone. I will admit I am a woman of color however when talking to me over the phone. Most people are unable to guess this of me and usually when people see me in person they are surprised by my race. I've gotten this literally my whole life, so today was my appointment, I had a very long day at work. I work for the department of education, and I drove very far to get to this game store.
I called the store upon arrival because I was lost and just not familiar with the area. He came outside to the front and directed me to come to the shop. As I was crossing the street, I just knew that it was not going to be a good experience, based on the look that he gave me, he gave me a look of surprise with a hint of disgust.
However, I proceeded into the store. I introduced myself because we were on a first name basis since I made an appointment, and I noticed that he wasn't really making eye contact with me. This made me feel uncomfortable because I'm a very friendly person so I thought maybe it's my appearance being a woman of color with locs?? This was the only thing that I could think of. Because unfortunately, I have experience that type of treatment and his energy was spewing. I don't want to do business with you.
I begin to take the WII out. I will admit my move has been super crazy moving to another country is a lot especially when you're moving from America so I put my WII and all of the accessories into a target bag. I will admit my fault, in doing this because unfortunately, the top piece of the Wii flap had broken off. We had agreed over the phone that he would pay me $60 cash for this item. However, when he noticed that he told me he would only pay $50. I did try to negotiate for $55 but then he said only $50 and I completely understood and that wasn't a problem for me. Also, I did offer to fix the Wii Flap and to have the part shipped by Amazon to his shop and I pulled Amazon up on my phone.
During this time of us talking, he still wasn't making eye contact with me and then he began looking at the WII and he goes, "This is not good condition" (now he looks me in the eyes) he continue, "You told me it was good condition" So then I said to him, "it is in good condition It works perfectly. It's everything that we discussed" and he said, "well, This part is broken off!" So I apologized for it and said I've been moving and it was inside a target bag that happened on accident but I'm offering to fix it." he already confirmed that he would give me 50 for the WII with the flap being broken off.
So then he goes "This is not good condition this wii has a lot of scratches all over it." He became very aggressive and I honestly just felt like he just didn't want to pay money for it and he could have just said that rather than being nasty and rude and displaying unprofessionalism and just overall nasty customer service. So I said back to him "there are literally no scratches, that's just dust it can be wiped off." So then he says... (of course you all know what's about to come next) "this isn't even worth $50. I will give you $30 for it."
His persona and demeanor changed so much from the person who sounded so kind and nice over the phone. It was very scary. He was very argumentative, and I felt like he was looking for some type of push back. He wanted me to be aggressive. But of course, I was polite. I put my items back into my bag and I told him well thank you I'll gift to a student (which I will) & I walked out of the store. I honestly did not appreciate that an entire interaction and he could've honestly kept it and he wasted my time I literally drove from upstate New York to Brooklyn just for a waste of time.
I'm leaving this review because while I am sure that some people have had pleasant reviews, I'm sure that there are others who have not and I just want you to know you're not crazy. And I encourage people to always leave a review especially when they have a disgusting interaction like that one.
Pictures are attached:you decide are there 1 million scratches on this WII? Is this bad condition?