אורי אלגה
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We spent a night at the hotel.
The service at the hotel itself was great, at the highest level. starting with Betty, at the reception who confirmed our reservation by telephone, charming and happy and of course Eva who welcomed us at the hotel, she is wonderful and kind and patient, full of infectious joy who also spoiled us with delicious champagne.
The room itself, on the other hand, is disappointing and Dangerous.
We especially took the Relax room with the jacuzzi, room 204, which is more expensive than a normal room and it is written that it is the best room.
Unfortunately, very poor maintenance - white curtains with cigarette holes, a faucet for the jacuzzi tub that is almost completely loose and not attached to the floor as it should be, above all and the scariest of all - a suction socket in the jacuzzi that sucked our legs in so hard that there were real marks on our bodies, it has completely drained the desire to return to the jacuzzi.
The hotel's customer service did not respond to my mail. in light of the Danger, I also contacted the Brown chain itself through Facebook, they took details and did not actually get back to me.