Nathalya M.
Google
We stayed at Brown’s, a boutique hotel and overall had a pleasant experience. Most of the staff were friendly and welcoming, especially the team at the restaurant. We had dinner there and the food was spectacular. Gabriel, our waiter, was extremely professional, attentive, and friendly, which truly enhanced our dining experience.
The room was very cozy, well decorated, and comfortable. The location is also excellent, close to everything and very convenient.
The only point that stood out in a less positive way was the room cleaning after our first night. Some basic amenities were not replaced, and a wet towel was left behind, which was a bit disappointing.
As a side note, the hotel restaurant does not have a proper covered connection to the main building. Since it was raining, it was inconvenient that no umbrella was offered and no assistance was provided to open the door when going to breakfast or dinner. This small gesture would have made a big difference to the experience as a 5 star hotel.
Overall, it is a charming hotel with great food, friendly staff, and a fantastic location. With a bit more attention to detail, the experience could be excellent.