Beverly R.
Yelp
We booked Bryce Trails B & B based on the high reviews. There are not many choices in Tropic or the area around Bryce Canyon, for lodging or dining. Tropic is a very small town.We were disappointed--it was basically a Hampton Inn or similar room accommodation with breakfast. The breakfasts were good and large, but the room itself was just okay. There were several small amenities missing, like a box of tissues in the room. We did not have a thermostat in our room to adjust the temperature. We saw a small refrigerator at the end of the hallway when we left, but no one had mentioned it. No one was there to greet us when we arrived, there was a note with a key. In fact, we stayed two nights and the hostess never introduced herself to us or asked us how things were. We did not have interaction with the proprietor like we usually do when we stay at Bed and Breakfasts.The large house is divided between the bed and breakfast part, which consists of a hallway upstairs with bedrooms, and the living portion of their home. A door downstairs is opened in the morning to allow the guests to come in and eat breakfast. Because of this layout, there is no common area for the overnight guests--no parlor, living room, etc... Finally, this may sound petty, but it is very annoying: I left my phone charger in my room and discovered this after arriving at a destination several hours away. I called three times: the first time, I left a voicemail with the dates and the name of the room we stayed in and did not receive a return call; the second time I was told 'people leave their chargers all the time' and she would check with the woman working during our stay, still no return call; the third time, I was told that they would be happy to mail it to me, that they had been waiting for me to email my address (how would I know that?!?). I emailed twice, then finally got a return email from the manager who told me the charger was shipped. She asked me to let her know if it was not the correct charger and if I did not receive it she said she would track it. It never arrived, which I am sure was not their fault. However, when I emailed that it did not arrive, which was what I had been asked to do, I got an email from the owner (my first encounter with the owner) that wasn't very nice. He asked if I thought they kept the charger and did not actually ship it! This Yelp review was originally written before I was told the charger would be shipped to me. He obviously had seen this review and did not like it, and specifically told me the bad review should go to the USPS and not him. I am amending this review after his response to note the update (12/09/17)