Bud & Rita's Avondale Dispensary

I’ve been a customer for years now and I always have a good experience. Today, however, I experienced outstanding service. Kenny went above and beyond during my visit. Kenny was incredibly patient, took the time to teach me how to use the app, and made sure I understood everything without rushing me. Their knowledge and kindness made the experience smooth and enjoyable. Truly excellent customer service! This location is definitely the best in the city.

Stopped by at 9:00 AM today in 7 degree weather and was told I couldn't park my scooter in the corner of the waiting area for the five minutes it would take for me to pick up my order. Well, I was eventually told that by an employee; the security guard wouldn't even do me the courtesy of opening the door to speak to me, he just gesticulated incomprehensibly through the window at me while I stood in the cold. This has not been an issue at any other dispensary. I was told that it would be a "safety hazard" because someone might knock it over, which is basically impossible when the handle is folded down. Bud and Rita, despite your miserable customer service, I will do you the courtesy of providing a free training module on how to not knock over a scooter for your apparently inept staff: Step 1: Don't knock over the scooter. End of lesson. Shop at Ivy Hall if you don't want your scooter stolen, folks.

I was walking by this building today and it looks so beautiful! It should be a cafe! It reminds me of Ed Debebick’s Restaurant, mixed with Happy Days and Cuban 1950’s colors and style, topped off with a Pulp Fiction style film set. The curved metal, and pastel colors really hone in the 1950’s vibe. It’s the type of place where anyone who was born in the 1940’s-1950’s would love to Sock Hop in and talk about the dreamy boys in class over a malt. They have a small seating area in the back and mandatory ID checks in the front by an armed guard. If you go, take your grandparents with you. They will appreciate it.

Kenny was very helpful and nice. Very patient as we were setting up my online app WHICH I never knew that Bus& Rita's actually has a app. Until he mentioned it is. It blew my mind Wow. So now I can start shopping the online app now. Thanks Kenny

Great service as always - Kenny was friendly but didn’t say anything when the guy in front of me cut the women in front of him lol. Other than that amazing! The Pink Zushi was fire too!

The customer service here was AMAZING!! Kenny helped me out and was outstanding. The pick up order from their website and the dispensary experience both are phenomenal and the selection is great. I look forward to this being my go-to dispo from now on. Thanks a lot Bu & Rita's! :)

Great customer service and great selection of goods. Sun was my budrista and I appreciated the assistance and warm welcoming. Awesome place!!

I like Bud & Rita’s for lots of reasons. Cool vintage styling, great products, and the staff is super helpful AND awesome. Especially my main man Kenny!!! Dude is thorough, personable, friendly, and just an overall great person to deal with. 10 outta 10, would do again.