Brandi T.
Google
We had planned a beautiful trip filled with adventure, sisterhood, and celebration, but our experience at this location took a terrifying turn that I feel compelled to warn others about.
Earlier in the day, we had an unforgettable time horseback riding and zip lining, and everything seemed perfect. But our visit to the water slide ended in a horrific accident. My sister went down first and suffered severe injuries, including a broken maxilla and multiple broken teeth requiring surgery. I went down immediately after, with no warning of the danger ahead, and was violently flipped, suffering a deep gash on my eyebrow that required stitches. It was a terrifying moment. The staff there was unprepared and never stopped operating that slide even with my sisters whole front row of teeth no longer visible . While going what seems 90mph I was screaming and praying for my life, and the fear I felt is something I still carry.
We had to race through the jungle to get medical care, and I can’t express enough how grateful we were for the paramedic who never left our side and our travel guides who stayed calm and supportive through the entire ordeal.
What makes this even more chilling is that earlier that day, an iguana blocked a bridge and repeatedly hissed at us, refusing to move. In hindsight, this felt like a warning a moment of nature trying to signal danger that we ignored.
We are sharing this not to ruin anyone’s trip, but to urge extreme caution. While there were moments of fun and beauty, the water slide is incredibly dangerous and left both of us severely injured. Please be aware, take safety seriously, and understand that what seems like a simple thrill can have devastating consequences. And now what will be several thousands of dollars of medical and dental care.