Gary K.
Yelp
First off, I've probably eaten here at least 25 times over the years as my office used to be right up the street. I have not been here in several years. My son had to have an MRI so I took him and my Younger daughter to the brew pub to grab a burger because that's what we agreed upon for our meal.
I would've thought after all these years, they would've washed the rugs in the entranceway and wiped down the floors. There has always been a musty smell. I can only describe it as a combination of flat beer and urine.
But the food was always very good regardless of what you ate so you tolerated it. We got there probably at 7:30 on a Friday. The place was packed, which was good to see. I ordered a burger, my daughter had a chicken finger sandwich and my son had a steak. My kids wanted mozzarella sticks, which were nondescript. Right out of the Freezer and into the microwave, and then into a small basket. There were no side plates.
When they brought the dinners, I noticed that the plates have become incredibly small! I mean, if you don't watch when you put your burger down, you'll miss the plate. Our waitresses name was Cassidy and she was fantastic. If I ever go back there, it would just to be seated at one of her tables. My daughter really liked her chicken fingers, my son thought his steak was OK, but my burger was horrible. I could barely eat it. I let Cassidy know that it tasted like it was spoiled. She said she would let the manager know. Approximately 5 to 10 minutes later some guy came up to our table, and wanted me to "explain what happened". I said you served me a burger with spoiled meat. Since I know how to cook, I told him that it seems, that when they ground the meat it was left out too long or it was yesterday's grind. The hamburger had a horrible smell to it. He informed me that they buy premade patties and they don't grind their beef! Are you kidding me? How can you primarily be a Burger place, and not have your own recipe. I'm sure places like this exist in Buffalo, but where are they? Whenever you watch a cooking show on TV, you see these restaurants, that make everything from scratch. All their own sauces, they bake their own bread, and they use a special blend when they make hamburgers, and they brine all their own meat products. Etc.
I told the manager that would explain the rancid smell and taste of the burger. It was probably frozen and thawed and left too long before they cooked it.
He offered me 20% off, which is kind of silly. I mean I did take a couple bites of it and I ate some of the fries. And I said do whatever you wanna do, but I'm never coming back. The waitress was embarrassed when she brought the check and the manager did take 50% off. But I ain't coming back. There are tons of choices around this restaurant on Main and Transit Road. Burger King is right around the corner and make a much better hamburger. I used to enjoy the food here, but hearing that they don't make their own hamburger patties is absolutely disgraceful. The fact that they were somewhat spoiled, it's even worse!
