Burbury Hotel Canberra

I wouldn’t recommend this place to anyone. ||Firstly the room we were given had mould in the shower - black mould.||We advised reception to be told we had to wait before anyone could assist us. Unfortunately we waited a further 20 minutes. ||I went down to reception to show them the images of the mould and explained the time sensitive matter as we had been travelling and just wanted to rest and a shower. ||||After a further 15 minutes the team showed me to another 2 rooms on the same floor also experiencing the same mould problems. ||We were then shown to a disability room of which I declined to take as if there was a last minute checkin for disability access we would need to move & I wouldn’t want to put out someone who needed that room. ||||Eventually the staff found a room for us to call home for the next 2 nights - or so we were hoping. ||Unfortunately the staff missed many white stains on the comforters as well as rubbish and other grossness in a hotel room that you don’t want.||||As we were tired we figured we would tell staff in the morning. ||The morning staff assured the cleaners would rectify the issue and ensure the room would be tidy for our return - we placed the “please make up room” sign on the door. ||The staff didn’t have any form of compensation until I asked and advised we were travelling for my partners birthday - but when the mid breakfast they did allow us to have didn’t make up for this experience. ||The service and state of Ostani was less than ideal. ||We were seated at the fire lounge with the proviso we would secure a table in 10 or so minutes. ||Along comes 20 minutes and still nothing (we didn’t really mind as the menu and food that came out to other diners looked good) however as soon as a table would be cleared a couple from outside would pop in and take the table - despite them not having a booking and not waiting in the already increasing line waiting for a table in the Lounge. ||There seemed to be no organisation & I ended up asking if we could sit at a dirty table before asking staff to clean it. ||||I don’t want to even get into how long we waited for a coffee to come… I’ll leave that to the imagination of the reader. ||||Overall this was a very average experience. ||I wouldn’t recommend this hotel to anyone. ||Unfortunately I feel like I failed my partners birthday plans.

Stayed in apartment with kitchen, two bedrooms and two bathrooms. Very spacious and so clean. Quiet too. Easy checkin, free secure parking, kitchen well equipped. A teapot would be great. No idea how to work the oven/microwave. Very central location.

Our go to Hotel when visiting our Nation's capital. We have stayed there multiple times and don't bother booking anywhere else. The rooms are spacious and comfortable. The roof top bar is a great addition to the hotels facilities. Only slight downside is the gym is not in the hotel but a short distance away.

The Burbury Hotel in Canberra offers a contemporary and comfortable stay, ideal for both business and leisure travellers. Guests consistently praise its cleanliness, friendly staff, and convenient location. The rooms are spacious, featuring king-size beds, modern furnishings, and amenities like complimentary Wi-Fi and access to the Hale Gym. The hotel’s proximity to attractions such as the National Gallery of Australia and the Kingston dining precinct makes it a convenient choice for visitors. On-site dining options, including the rooftop bar with city views, enhance the overall experience. Whether you’re visiting Canberra for business or pleasure, the Burbury Hotel provides a welcoming and well-appointed environment.

The rooms were good but a little noisy if facing the Ostani restaurant on a Saturday evening. I had the windows closed and could still hear the noise. Also the breakfast service was a little lacking. You had to queue to get a table and menu. If you chose to sit outside, you then had to go back in and queue again to order. If they are short staffed then maybe use the QR code ordering system like most places rather than having to go up to the counter to order.

A truly lovely experience. We stayed for 4 nights for a family wedding. Cannot fault the Burbury at all. Can highly recommend. Aircon brilliant, beds super comfy. Access to restaurants and Lake Burleigh Griffin for morning walks was excellent

Rooms were exceptionally clean and loved the ambience of the room the pillows were lovely but found them to be too large, hard and full, some of us like a flatter pillow but that is only a personal preference. Loved the large bed to spread out on and very comfortable.

We love this hotel. We stay there often. However the standard over the years has fallen and the last five times we stayed there were issues. Air con not working. And the rooms just aren’t as clean. The fly screens are so full of dust you can’t imagine! Wish they would clean those as the fresh air in Canberra is a treat when you come from Sydney.

Nice modern clean hotel. The apple tv in the room was a nice touch. I'd give this place 5 stars except there wi-fi is NOT free. The first 200 or so meg is free, and as a heavy flickr user I burned though that in one night uploading a handful of pictures to flickr. Breakfast formed part of our deal and a lovely selection of the typical hotel buffet was available. What made this meal even more special was the views form the balcony where breakfast was served, stunning even for a city like Canberra.

I stay here a lot. They never drop the ball. Fantastic bed, extremely clean, very modern and the service is excellent. The buffet breakfast is perfect. Really good wifi ( free- I've noticed a few reviews that state this is limited, but I've never found this to be the case. I've streamed movies and never been charged) and Apple TV with a host of channels. The shower head is brilliant.