David S.
Yelp
Date of visit: Sept 25, 2022
We were in town visiting. We stopped by on Sept 22 for dinner. When we arrived everything was closed down and a sign indicated they were on vacation Sept 6 through Sept 22, reopening Sept 23.
I had visited Yelp, Google reviews and their website. None of them mentioned this.
I pulled up their Facebook page and it did on there.
At a minimum your own web page should reflect this info.
Shot our party of 6 plans for dinner.
Others in our party decided to try again today Sun Sept 25. This time we called to make sure they were open.
When we arrived we were seated immediately.
We placed an order for fries, and hush puppies.
The hush puppies tasted great, and the fries were a very large quantity. We decided to place an order for 2 more fries for the table.
I placed an order for a root beer. The waitress mentioned it was in a can for $3. Since I had an experience at another restaurant where theirs were also in cans, and no refills I asked to see if theirs was the same. The waitress said that there was no free refill either on their sodas which were all canned. She failed to mention this before I asked.
$3 for a can of soda is insane without a free refill.
We placed our orders. My wife asked for a shrimp sandwich. She was brought a shrimp platter instead. Instead of waiting for hers to come and not eating with everyone she decided just to eat what was brought. The waitress adjusted the price to the cost of the shrimp sandwich.
I had the chicken plate. It came with hush puppies, slaw and a piece of chicken. The slaw was a bit mild for my personal taste, but everyone else liked theirs. The chicken piece was tasty, but wasn't thicker than a half inch. That was $13.95. The hush puppies were delicious. I felt the chicken should have been a whole breast. Instead it was cut in half. I would say the chicken piece was 3" x 3.5" x. 05"
The waitress didn't seem to be in a happy mood, but she was not rude at all either. She was fast and very efficient. She refilled water multiple times for those who ordered water without being asked.
The view of the water from the upper balcony eating area was nice.
According to everyone else they enjoyed their meals.
I docked 1 star for not communicating better their closure for vacation in their own website. Another star for the soda and the incorrect entree being brought to my wife. Had I actually paid $3 for a root beer and it didn't come with a refill, I would have been livid.
I repeat to management. That price is ridiculous for a can of soda.