Burgatory

I stopped here after a Steelers game. The milkshakes here are very good I would recommend them. The burgers are create your own - you pick the bread, meat, toppings, sauce, seasoning, etc. If you come here and don’t like the taste of your burger - it’s your own fault.

Pittsburgh was the first stop on our baseball tour and this place was recommended to us so we decided to give it a try and we were glad we did! We came it at 1100 on a Tuesday and I am glad we got there early. We were seated right away but by the time we were done there was a wait. We got Onion Rings for an appetizer and they were very good. Both me and grandson built our own burger and both were cooked perfectly and tasted great. I had a couple of the Hellagood IPA and it was very tasty and refreshing. Our waiter did a good job serving us. Overall it was a very pleasant lunch and we would come again if in the area.

The service I experienced was prompt and kind. My sangria was spiced, excellently. The no pink, applewood smoked bacon, American cheddar, leaf lettuce, pickles, with a tomato and mayo. Mouth-watering. You should go here.

Dropped in for a quick light lunch after spending g two hours on the river walk: the logo and humorous wall art struck the right chord. Best onions rings I’ve ever had, served with truly bold sauces… a chipotle ketchup and Smokey horseradish; not bad for $10. They served a spicy Jameson ginger beer that I instantly loved. The much-better-than-average green side salad rounded everything out. Good, friendly service and freshly-made food. Will return to try the burgers.

We hoped to eat here before an event at PNC Park but realized that was also everyone else's plan! It was packed when they kindly offered a 30-minute wait. We were able to walk the pier while we waited for their text for seating which worked great. We eventually learned the burger was worth the wait... unbelievably delicious. The atmosphere was great and was a heck of a start to a great night.

⭐️⭐️⭐️⭐️⭐️ Tyesha made our visit on Saturday, Oct 4, 2025, an absolute smash! The burger she recommended was incredible and one of the best I’ve had in a long time. She was so kind, attentive, and just a joy to talk to. Even with thousands of people in town that day (and me being more of a “quiet local”), the amazing food and Tyesha’s outstanding service completely won me over. Everything was so fresh and flavorful, even the ketchup! 😉 Huge thanks to Tyesha and the team for turning a busy day into a great experience!

Food was delicious & service was excellent. They're vegan, vegetarian, & gluten friendly (except cross contamination with ff) but not non GMO friendly. But it is possible to get a bunless, no shake 😢 meal

Me and my partner picked this place on a whim while visiting Pittsburgh and absolutely loved it! I definitely think it's worth doing the build a burger option as you can really create something so unique! And burgers come with crispy potato chips, which were actually pretty crispy! And then they also had a wonderful nitro cold brew espresso martini that was perfectly smooth

The food is exceptional as well as the service and great atmosphere! We love it there

I loved our visit to Burgatory, went up to visit my bfs family, we live in NC and absolutely need to get one down here! The food was amazing, I got the "meat your maker", he got the "triple B" and we shared a bucket of fries, everything was amazing! Our glasses didn't empty, the server was attentive and the atmosphere was great. We'll def be stopping back in when we go up to visit again!

What a crap experience, much closer to hell than it was to heaven. Granted, there were a lot of us, but it wasn't really crowded on a Thursday afternoon around 12:30. It was good that everyone's order came out at the same time, but it was almost an hour and my burger was cold AF and dry A2Fs. And I'm glad it came with chips as I'm sure the fries would have been worse than Burger King fries. Someone probably had a hot burger, but I wasn't the lucky one. I'm sure we would have understood if some people got their food before others. They could have asked so we can at least enjoy it. "Would you rather we bring everything out at once, where some people will have burgers that sat there for 20-30 mins, or could we just bring them out in batches when they're done?" The only good thing was the waitress at this place that kept up with our drinks and such while the kitchen was taking forever. It's probably OK if you go by yourself and order just for 1, but not sure if they can handle a lunch rush.

An absolute must if you want a good burger & milk shake! So many great burgers to choose from, BUT if you don't like any on the menu, you can build your own! Comes with house made chips or you can upgrade your side. Chips were good, nothing special. Tried the Oreo Peanut Butter Pie shake - holy yummmm! Super creamy & thick, had to eat it with a spoon. But soooo worth it. Great place to meet with friends, watch a game, etc. staff was friendly and attentive

The shakes here are always yummy and a fun spot to stop at. Plenty of seating and convenient location to sports arenas and concert venue

Bella was our server. She was great! Oreo peanut butter pie shake 10/10 Spiked it with caramel vodka. Sooo delicious. Very strong PB flavor, and some nice Oreo cream chunks. Love this! Meat your maker 10/10 Red center. Amazing. Cooked perfect. Fantastic flavor of the actual meat. All the toppings went so well together and with the meat too. I loved that the greens were more on the earthy side and the tomatoes were roasted, rather than fresh, that was the perfect way to go with this. Double smash 10/10 Fully cooked (because of the smash Patty's). Delicious. Naughty sauce is really good, similar flavor to a Big Mac sauce. Perfect amount of cheese too. Truffled shallot aioli 10/10 Amazing flavor dipping sauce for fries or chips! Cornbread I only tried a bite because I'm not a huge cornbread fan, but it was pretty good. I didn't taste the jalapeño at all in my bite, thank goodness. The honey butter was also delicious!

We stopped by the other week in the evening on a Wednesday for their wild game Wednesdays. Every Wednesday they have a new wild game burger and they listed off past options like camel! The inside has a large bar area with a good amount of booths and tables. There is also a small outside patio. Our server was super nice and personable and checked in on us at appropriate intervals. The shakes are HUGE and it's hard to drink one by yourself in one sitting. We did opt to get our shakes spiked so we weren't able to take them to go. The onion rings we got were enormous and delicious and so were our burgers. The portions were pretty big and I found myself taking home leftovers. Overall Burgatory is a solid spot to get a burger and I would come back.

My family sure does love Burgatory! There are several locations around Pittsburgh, but it is a "local" chain. From the milkshakes to creative alcoholic creations... to the BURGERS! There are vegetarian, vegan, buffalo, chicken, turkey, etc. anything you can really dream of! The service has always been alright. I wouldn't say anything spectacular, but attentive and just the right touch. I've taken out-of-town guests here a couple of times and they're always satisfied. Read the walls of the shop for some laughs!

I've been to Burgatory many times and it NEVER gets old! It is a go to spot for bringing friends and family who are visiting from out of town. The food is always incredible whether it be a salad, a burger, or something else. The wait staff is always on top of it and makes sure we are having a great experience. It's such a fun environment, especially during football season!

Great space, very reasonably priced, generous portions, and most importantly, the food tastes great! What more than you ask for? They have a good selection of non-burger offerings for those who aren't into burgers. The chili is also unexpectedly good, which was a really nice surprise. Would definitely come back if we're back in Pittsburgh.

My son and I stumbled upon this place walking out of Pirate Stadium, and it was the most amazing meal I've had... we are visiting Pittsburgh, and only want to eat there!! Which is saying a lot!! The hard milkshakes are amazing, all from scratch, including the ice cream made on site. Let's talk drinks? Yum, my strawberry basil martini was delicious, and my son had a vanilla old school coke in the bottle, which is always a privilege to drink out of a glass Coke bottle... the onion rings were fresh, made there and cooked perfectly. The onions were cooked, but not soggy, and they were battered in-house, not from the freezer... and the burgers! Delicious! I'm going to make my own tomorrow... because they know what a rare burger is. Ever had a ceaser salad with fresh parm and fried parm? Now I have, and I'm not going back.

Great food, great service and highly entertaining dining area. Food was amazing and our waitress was friendly and very funny!

Always a great stop before or after any sporting event on the north shore! I really enjoyed their fall seasonal sangria! And burgatory has some of my favorite onion rings... ever. They're perfectly crispy and flavorful every time. And I love the two dipping sauces! Also tried the nachos which were pretty solid as well. Service is always friendly as well, even in the hustle and bustle of game day.

Absolutely one of the best burgers I've ever had! Period. The restaurant is located on a popular street near the athletic centers and casino. Street parking was difficult and there were active meter readers patrolling the streets. I found a parking lot behind the row of restaurants that include Burgatory ($12). Navigating to the restaurant was simple and straightforward. My cousin and I were in town for a convention and found the warm welcome that we received pleasant. We were promptly seated although the restaurant was bustling. I created my own burger with the "Fiddy Fiddy" mix of ground beef and ground pork, a pretzel roll, LTM, onion and spicy ketchup. It was the perfect choice for me. The rosemary tossed fries were good too. Our waitress was kind, patient and helpful. If I'm ever in Pittsburgh again this will definitely be on the "must" list!

Server was super friendly. Mikes Margarita was delicious. I had the chicken salad with chipotle lime dressing. It was delicious. Also had the peanut butter whiskey shake. Very very good!!

Awesome pregame spot. Let's Go Steelers. Burgers are the best in the Burgh and service was good

Yinz starvin' for burgers n'at? Find yourself a Burgatory--a friendly little joint that whips up some of the best burgers and shakes around. With multiple locations across Pittsburgh, you're bound to have one nearby, and trust me, it's worth the visit. They've got a killer happy hour with house cocktail deals, craft drafts, and apps that won't hurt your wallet--which is always a win. There are burger and shake specials, plus tons of finger foods like chicken tenders, wings, fries, and salads. You'll also find signature burgers, custom creations, and other handhelds like Impossible burgers and tasty chicken options. Don't skip the sides--they've got some awesome ones--as well as floats, sodas, and those legendary shakes. To start things off, I tried the Señor Cheese--house-made queso topped with diced tomatoes and served with house-fried chips. Total munchie heaven. For the main event, I went with the Morty's Steakhouse burger: peppercorn-crusted beef, horseradish cheddar, caramelized and haystack onions, and a rich cabernet sauce. Absolutely packed with flavor. Their "Create Your Own" burger option also looked super slick--you get to build it exactly how you want with all the fixings. And of course, I couldn't leave without trying a shake. Got the Oreo Peanut Butter Pie Shake and... WOW. So dreamy and decadent, I'm still thinking about it. Can't wait to go back and try even more off their insane menu!

"Booze and ladies, keep me right As long as we can make it to the show tonight" (Grand Funk Railroad) Raise your hand if you like Boozy Shakes? Yeah, I thought you would. And you can sip your boozy shake in this very cool hipster kind of a joint. We shared a Caramel Pretzel Boozy Shake spiked with Caramel Vodka ($11). It was very good with a fun combination sweet & salty. After our big lunch at Primanti's we went easy on dinner and ordered Tony's Chicken Chili ($7) and a Farmhouse Salad ($11). I really enjoyed my large cup of chili topped with grated cheddar, chili sauce, and diced red onions. Bonus points for their big hunk of fresh and warm Jalapeño Cheddar Cornbread. The Salad was gorgeous - Baby Lettuces & Arugula tossed with Sunflower Seeds, Shaved Parmesan, Roasted Roma Tomatoes, Sweet Corn, Haystack Onions & Balsamic Vinaigrette. Our server Kayla was a joy - super funny, outgoing, helpful and just plain old super nice. We had a wonderful meal here.

Found this place while on vacation with the family. Loved the atmosphere and the staff was very inviting and respectful. We all had burgers and they were awesome. Even the kids commented on how good they were. Next time we are in the Pittsburgh area we will be stopping back in to eat here. The onion rings were the best I've had in awhile, nice and crunchy.

First visit at this Burgatory location. Usually I gravitate towards a burger and a shake. Today I chose something lighter, the Farm House Salad with added chicken breast. It was fabulous and hit the spot. It consisted of warm charred chicken, lettuce, arugula, corn, tomato, parmesan topped with Haystack onion and balsamic dressing. Service was good and fast and my server was pleasant. Definitely worth the visit.

I am allergic to many things. I had a bison burger and a strawberry VEGAN milkshake. The GM Mike, made sure I had no contamination for all of my food! He even sterilized the ice cream machine for my milkshake. My burger was cooked on a different grill due to my poultry allergy! THE STAFF WENT ABOVE AND BEYOND just for me. I cried, literal tears, vegan cheese, vegan shake, and bison burger! I cannot thank Mike and his staff, LESLIE, for all their hardwork!!!! Peace and Love, Heather and Alaina!

When your name has Burger in it then they it should be good. That was one of the worst burgers i have every had. Dry and no flavor. glad to get back to 5 Guys, Smashburger, Whataburger and Shake Shack. DOUBLE SMASH just made it twice as bad.

Good service & the food is always delicious! I always get the Piggy Butter & Jelly Burger with wings as an appetizer. Can't go wrong!

I am so happy a buddy (thanks Dan) told me to go here, while visiting the Burgh! Cool vibe and good service. Amazing burger! I had the Triple "B." Bison with house made queso, bacon, tomato, pickled jalapeños on a pretzel bun. Great burger, with killer house chips. Had a Choco's Taco for dessert! Best shake I have ever had! Vanilla ice cream, crushed waffle cone, fudge, peanuts and chocolate chips! I was in heaven!

Great food, excellent service, and awesome ambiance! Can't wait to go again -- it's my go-to place on the North Shore!

Good, like any Burgatory. I did specifically want to mention that the bar has some fun non-alcoholic cocktails now, which is nice. I'm not much of a drinker, but it was fun to be able to sip on something fruity and creative that didn't have the booze. Mine used imitation gin and some berry flavors -- very tasty.

The food was great. Their milkshakes were really flavorful and not too complex. Sometimes milkshakes can be too complicated and too sweet, but the s'mores milkshake was perfect. The double smashburger was great as well. I only gave this a 4 not because of the food, but because the side with the burger were chips rather than fries. I just struggle with paying $4 extra for fries when most burger places serve fries with their burgers. Also...the service was excellent. The waitress was aware and very kind as well as helpful. I would definitely eat there again.

The meatless burgers are the sensational!! Great service - great food. A pre-event must. Always a great atmosphere before we go to a gig or a game. Wouldn't go anywhere else on the North Shore!

Had the chicken burger that was seaso ed with everything bagel seasoning. It was soooooo good!! Too bad we were just visiting the city be cause I would definitely return for that!

Food and service are great. Kids loved the Fruit Pebble milkshake. This review would be 5 stars if Burgatory had celiac dedicated fryers. We could not order a single appetizer because each one contained gluten or were fried in a cross contaminated fryer. Overall, amazing burgers and shakes!

Amazing experience! Best milkshake I've ever had spiked with Baileys too! They even give you EXTRA! I also had the piggy butter and jelly burger.. to die for! Service was amazing. Great place to watch sports too!

Very hip interior! Loved the atmosphere. Server was very nice. We had the Morty's Steakhouse Burger. Def a must if you like your taste buds dancing with joy. French fries were amazing as well. If you are close to PNS Park or just downtown Pittsburg, check it out!

Stopped here after a suggestion from an employee at the Puttery. We couldn't haven't been more happy with our decision! The food was delicious and I really liked the option to Build Your Own Burger but there was soooooo many choices so it was difficult to put something together. The onion rings were delicious and I really enjoyed the nachos until I hit the chili on them. The milkshake was a 11/10. That was the best thing i've ever drank!!! Our server was very patient and helpful when it came to the menu! The location was super easy to navigate and I loved how close it was to Heinz Field. I'm sure that place is packed on game day but we were able to find parking with no issue on a Wednesday Night in the summer. The restaurant was pretty quiet inside but they had great decor and a solid playlist going on. If i'm ever in the city again, i'll definitely be back!!

It was an interesting experience. We went around opening. There were a few people seated, but not many. We opted to eat inside since it was quite cold. The server was nice, the shake was okay, but I custom built my burger and it was mediocre. Also my husband's burger wasn't that great either. I would say that this is a place to grab something to eat if there is absolutely nothing else, but I probably wouldn't venture here again. Not really my cup of tea.

Love this place! The vibe is so cool! We tried the cha cha chicken sandwich which is so unique and delicious! Love the French onion dip on there! Definitely recommend the fries over the chips! $2 for a side of fries instead of chips. Also any dipping sauces on the side are .75. They should really say that when you order. Next time I want to try the milkshakes!

My go to when in town for The Steelers games. Best burgers and the bar staff is the best. They always make me feel better

We were in the area and decided to stop by on a Saturday around 5. We were seated in the back. We ordered 2 smalls shakes and 4 hamburgers. I was surprised it came with chips and not French fries. I asked for my hamburger to be cooked medium and it was completely overcooked. The milkshakes were a 5 star but unfortunately I hate overcooked hamburger. The price was $70 for that and I feel it was completely overpriced. The only reason I gave a 3 star is because of the shakes.

We came as a big group right before a Pirates game - the Pirates may suck but Burgatory sure doesn't! We were able to be seated as a group of 20 and enjoy our burgers in a timely fashion and with excellent service. I love all the options in the build your own burger sheet, and the milkshakes are EXCELLENT! You know it's a good place when they bring out your extras. All in all, would recommend for another outing or Pirates game all the way!

First time in. Stephanie was our server.... above and beyond. Burgers were delicious. Fries awesome. Just ask for her and trust her recommendations!!! Will be back while in town

So, there are no pictures to describe this experience. And I'm very iffy about burgatory. But this was horrible. The waitress did great. But not one but two under cooked burgers. They "fixed" one burger by putting the same bitten burger back on the grill. But the. Milkshakes were fantastic

EVERYTIME I go here it is a RIDICULOUS wait, the first time I went it was busy so I understood but recently it was a slow Thursday night and it might have took an hour for my food!! The food was really good though

The burger was fantastic! We both opted for the "custom creation" burger. I chose the Waygu and my friend chose the hormone free beef. They were exactly the way we ordered everything and the sides were good, too. Ordered an " adult" milkshake for dessert. There was no way I could finish it, but it was delicious. The waitress was attentive and helped us with our choices since we were first timers.

This was the best burger I had all week during a recent trip to Pittsburgh. I had the prime burger with caramelized and fried onions and it was fantastic. A little pink left and quite juicy. The patty itself was a nice size and well seasoned. The onions were cooked perfectly. No complaints at all. I can't comment on the service as I had my food delivered, but I wish I'd found this place sooner in the week as I'd have gone back again and gotten a milkshake.

Our server was awesome! All three of the staff members I interacted with were friendly and helpful. I had the Impossible burger with fries and a small vegan peanut butter milk shake. It was to die for!!! Super duper thick shake with lots of pb flavour, and the whole meal was so filling even I couldn't eat it all! The staff was exceptionally careful and concerned with my lover's allergy upon being notified of it. We sat outside in the nice weather, they played good tunes and the heaven & hell theme is just fun. The food came out within a reasonable time considering we were seven people! Also the bathrooms were clean. All around excellent. Thank you Burgatory!

Custom burger made your way with great fries. The only reason I did not give 5 stars was because of the service. I would have liked my drink refilled more timely.

I was hesitant to try this place because I can rarely find a burger I enjoy outside my home. I'm very picky and almost 90% of the places I go over cook them. I got the fiddy fiddy burger called Piggy Butter & Jelly but they were out of bacon/pork so I settled for all beef. To my surprise it was one of if not the best burger I've had anywhere. I will be back to try it specifically with the ground bacon not all beef. Service was amazing and the atmosphere was fun. I will be back and as I come to many Pirates games this will be my go to joint. The burger was cooked perfect it was very flavorful, juicy, and yes moist (pun intended here) haha.

The staff was incredibily kind, seated us and took care of us very quickly! We came in with a group of 6 and got our drinks with great speed, and food didn't take very long at all. Burgatory offers a customization menu for your burgers. It's lovely! You can pick anything from your cheeses, your meat, your bun, spices, etc. It is the introverts dream to just hand someone your order. My burger was fantastic, as was my milkshake! 12/10 would definitely go to Burgatory again whenever I find myself in the Pittsburgh area. It was a lovely family outing.

I was staying nearby on a work trip and ended up here twice. The milkshakes? To die for. I tried the oreo peanut butter pie and the caramel pretzel - both spiked - and they were fantastic. The oreo peanut butter pie one was the best, though! Both of my burgers were just fine - granted, I did the customize your own option. But service was also fantastic both nights - I sat at the bar once and at a lil solo table the second night.

INCREDIBLE BURGERS!! Great Friendly Service. Wish we had time to try the shakes, heard the strawberry shake is a must try.