Burke & Wills Hotel

Burke and Wills is a beautiful hotel, and we enjoyed our stay. We stayed for four nights, and this was our second stay here at this hotel. |The positives for Burke and Wills Hotel:|- Absolutely beautiful hotel |- Hotel is situated right in the centre of Toowoomba, close to shops and restaurants|- Rooms are well appointed and lovely. There are power points beside the bed for charging devices. |- Hotel room has a minibar and offers room service. ||The slightly negatives:|- On arrival, when we checked in, we were advised there is a $100 per night charge that the hotel refunds after the stay. So for us was $400 charge to our debit card. Something to be aware of. I was disappointed with this charge as I think it’s excessive. Obviously in place in case we damage the room or run away with the mini bar I assume - quite ridiculous. |- Staff were not very welcoming or friendly as they were last time we visited. I think a welcome to a hotel is so important. ||Overall though, it was a lovely stay and we really enjoyed ourselves.

The Burke and Wills Hotel is a very traditional high quality country hotel, I spent many nights there in the 1980's and 90's. The rooms are generously sized and furniture while it is a little dated, it is comfortable, especially the beds. The restaurant once again did not disappoint, the fillet steaks were served exactly as ordered and the chips were hot. Deserts were also delicious. The staff at the hotel were professional, helpful and informative, which helped us organize our visit. I will definitely book another visit to this hotel in the future, as I know they will care for my family and I very well. Thank you to all the staff.

Good clean new feel. The rooms were on the smaller side but very comfortable. The bathroom was clean with a good sized shower. Fast hot hotter. Good aircon. Small bar fridge with plenty of supplies if needed. The amenities down stairs were great. The food in the restaurant was very good. Staff always friendly and helpful. Great central location to cafes restaurants and the shopping centre.

This isn’t a 4 star, this is a 5 star hotel! Beautiful rooms, great facilities and top notch staff and service. The Luxury King Spa Suite was incredible! Spacious, clean and comfortable with beautiful ornate features. Thank you for a wonderful stay!

Beautiful place to stay, in a great location. Our room was very clean and comfortable, with everything you could need, and the shower was awesome! Breakfast in the conservatory is a must. The staff were professional and efficient. Thank you for a lovely stay.

Overall the stay was good, there were a few things that we were disappointed with though. ||Positives: Staff are really lovely, great fast check in, polite and helpful. The room was basic which is fine however it was tiny. We had one small bag and a couple of shopping bags, with minimal space to store, if you had a couple of suitcases it would be a squeeze. |The room was really clean and the bed super comfortable, the carpet at the entrance of the bathroom has started to lift and pull which made for an unpleasant moment when I stood on what ever was securing it (sharp). |The bathroom is so tiny, toilet too close to the wall and my husband had to stand to the side of it to use due to this. The shower when in use absolutely flooded the bathroom, we had to use our towels, floor towel, hand towel and the 2 face washers to mop it up. Water pressure however is amazing!||Overall our stay was nice, I think the price we paid ($200+) for what we got was a bit steep to be honest, I think $180-$190 a night is a fair price for the room.

Pre theatre dinner. Great selection of meals, Phil the manager is a legend. Very welcoming and very friendly as are all the staff. For a hotel/pub right in the centre of town, the prices are very reasonable. Well worth a visit for lunch, dinner or just a drink with friends. Highly recommend it.

Stayed at this hotel while attending a wedding at Gabbinbar. The staff were very helpful and accommodating with an earlier check in so we could get ready. The room was very nice, modern and clean. Great location in the main part of town. Overall was very impressed for the value.

Zacks Pub lounge menu, where it's reasonable prices, food was average but decent for a lounge. Similar environment to an RSL. I wouldn't return as suited to an older crowd, be a good place to bring your granny. Customer service was great though.

We had dinner and drinks in the pub one night. The consensus was that it was overpriced for drinks. I thought it was overpriced considering the atmosphere is quite blah. It's old-school sports club, fluoro lighting, pokies, etc. Our meals were fine. Nothing to write home about, but tasty and reasonable.

I took a group of four out to Burke's Bar and Bistro for dinner. There was no real draw point or individuality to the restaurant's feel, music, decore or cuisine. I ordered the 350g rump with a side of chips and vegetables topped with mushroom sauce which was delightful aside from one small problem, the boiled vegetables were lacking in flavor which was a pity because the steak was well cooked and flavorful. The mushroom sauce was quite nice too, though there was very little of it. Being a bar there was a nice selection of drinks available, though I'd have preferred not to go to the bar each time I wanted a refill. The service was a little sparse, when we arrived there was nowhere that looked like a reception area and thus we were forced to ask at the bar for our table which was not for the number we had requested (it was reserved though). There were only two menus on the table to be shared between the four of us and with nobody forthcoming to take our order, we again found service at the bar instead. The only time the staff ever really made their presence felt was when they were packing up the surrounding tables wanting us to leave at a relatively early 9:15 on a Saturday night. The meals are paid when you order, which I liked as it removed the hassle of splitting the check at the end of the meal, likewise the drinks are also paid upon order. In short the food was good (aside from the lackluster vegetables), the staff were all but invisible and the atmosphere was absent too. There are better places to go for a good night out in Toowoomba. Go there instead. An utterly forgettable dining experience.

Pub review. The dining area is really REALLY badly in need of a renovation - but they make some really amazing 'home-style' and 'traditional pub' meals here. The portion sizes are pretty good and the prices are fair. I wouldn't say cheap but they aren't expensive. It is good for a casual meal with the family or friends.