Josh S.
Yelp
We came here on December 30th for our four year old to see the Christmas Village and ride some rides. There were four adults and our son. First, I would imagine during the summer the park is beautiful, there seems to be a lot of landscaping that would really add to the experience. That potential is probably why I am rating the park higher than I should based on our experience.
It's an amusement park and therefore I fully expect everything to cost more than you would think. Tickets: $60 each, parking $35 or $70 like we did for VIP parking, then of course there are a ton of add ons for meal plans, skipping the lines, etc. I'm glad we didn't opt for any of those as it really would've been a rough experience.
We found our way in after walking from the fairly convenient VIP lot. There is a recording that explains you should go to "this line if you have your tickets (we did)" or "go through these lines if you don't have your tickets". The problem was the lines were numbered and the recording referenced letters. Once someone yelled that we could enter through the exit we got in quickly.
We walked into an area (I think it was England) and it was nice. Christmas music playing, decorations everywhere and plenty of shops. We wanted to find some small rides for our son so we made our way to the Sesame Street section. As we're walking I started to notice that everything seemed a bit run down, I thought this was only because this was the kids section.
There were a few rides for young kids which our son did, the lines were long yet as they had just opened about 30 minutes before. We did the rides and since it was lunch time decided to grab a quick snack and a few drinks somewhere. We found on the map there wasn't a lot of options for food, so we eventually ventured to their "Irish Pub" and walked to the counter and ordered a beer for each adult and two pretzels.....$96. The beer was higher than I thought, with a 20 oz coming in at $14.99, but the pretzels were $10 each! Aside from the pretzel salt they were flavorless and served with a runny and strange tasting cheese. But, we were able to warm up for a minute and have a beer. On we went.
We walked through many different "countries", hoped on a few more kids rides and I realized as we were waiting, the kids rides weren't the only ones that were old. The large roller coasters looked out of date and while they seemed to operate fine they just looked old and dingy. Also, I'm not sure if it was by design but it took a long time in between rides. I would like to say it was people taking too long to get off while the new riders were taking too long to get on, but that wasn't it, the employees were taking long.
Some of the rides were not working for whatever reason and while you can see on the app the wait time at certain rides, this information was not publicized. We walked from one side of the park to the other only to find the ride we wanted didn't open until night time.
Our walking had made us hungry (and thirsty) again. Nearby there was an option for BBQ or German. I had a feeling the BBQ was going to be a complete disaster so we opted for the German food. I mean how hard is it to cook some sausages. We walked into a massive hall with tables to find shoved on one side a depressing looking cafeteria line. But since we were hungry we ordered several items: Mac and cheese, chicken nuggets, a pizza, cheese sticks (yes, this was a German food hall) and then the three different sausages they had that were resting in a bath of grease and who knows what else.
About $100 later (and we hadn't gotten beers yet), we bit into what we expected, seriously bad food. Everything was tasteless and barely warm. The sausage was the show stopper but only because everything else was so bad. One employee started raising their voice that "you have to get sides" only to have us explain "we don't want any and certainly are buying any". It was bizarre and something I felt bad subjecting my friends and son to.
We stayed a few hours later, it started getting very cold and crowded. We started to leave only to find out there isn't much for lighting as you exit. But being as we left at 6:30pm the traffic wasn't bad getting out.
If the tickets were free, I may go again. If it was summer I may go again. But I would certainly never travel here or recommend it.