ashw393
Google
I cannot recommend this hotel, mainly because the value for money is simply outrageous. For the rates they charge, the overall experience is nowhere near acceptable.|Breakfast was shockingly poor: the selection was small, the quality disappointing, and the scrambled eggs were practically liquid. The shower in our room was blocked, full of limescale and mold in the corners. As a couple, we were given just one small blanket (about 1.40 x 2 m), wrapped only in loose bed sheets that came undone, leaving us with an uncovered duvet. When we asked for another blanket, we were only provided with yet another sheet.|The pool service was chaotic and slow – waiting endlessly for something as simple as a drink. Speaking of drinks: prices are absurd. €20 for a simple long drink is unjustifiable, especially given the quality, and room service adds another €15 surcharge on top of already overpriced items. The room itself was underwhelming: very basic for the price, with a cheap TV that only receives Italian channels and no international options. The minibar was poorly stocked and honestly felt like an afterthought.|To be fair, the architecture of the villa and the gardens are beautiful, and the staff themselves are friendly and do try their best. But unfortunately, these positives cannot make up for the many flaws. The hotel positions itself as luxury, but what you actually get feels careless, outdated, and massively overpriced.