Ca' Sagredo Hotel

This is one of the most nostalgic, incredible hotels in which we have ever stayed. We felt like a Venetian King and Queen. The staff is so gracious, the property is so beautifully historic, the food is delicious. We cannot say enough about the beauty of this place. We received an upgrade to a canal suite based on availability thanks to the gracious staff and our virtuoso agent. If we ever go back to Venice, we will absolutely stay here again. The location on the grand Canal is also incredible.

We stayed in room 102, which is the Grand Canal Junior Suite. The room was beyond nice. It was beautifully decorated, immaculate, and what an impressive view!||Beatrice was a concierge and a delightful addition to our visit. She provided a tour of the hotel and told us the story of its history and current day historic status. She provided great restaurant recommendations. She made arrangements for water taxi service to tour the Vetreria Estevan Rossetto 1950 glass factory, at Moreno, and she arranged our water taxi transportation to the airport. ||The breakfast buffet was a wonderful way to start the day. A full buffet of quality food and drinks and a very attentive staff. ||The hotel is in a perfect location. It has immediate access to the Ca’ d’Oro vaporetto stop, gondola port and door front water taxi. Lovely shopping, restaurants and even a grocery store tucked away discretely.

We enjoyed our stay very much! Staff was very nice, courteous and helpful. Room was very clean and very comfortable. Hotel location is excellent. Easy short walk to Realto bridge. We would definitely stay again!

Amazing hotel on the Grand Canal! Absolutely perfect in every way. The hotel is in opulent Italian style where you sense the beautiful history of this fabulous city. I loved being on the Grand Canal and traversing the canal to the Rialto Market. I loved the Cannaregio neighborhood and the abundance of restaurants and cafes to choose from within walking distance. After the crowds of San Marco this area is breath of fresh air, literally! The breakfast was excellent and served in a lovely room and the staff was amazing. Lunch on the terrace was a real treat and again, wonderful service. The rooms were spacious, sunny and true to European elegance while being very comfortable. I highly, highly recommend this hotel and look forward to returning.

It would be hard to find a better luxury hotel than this one in Rome. Staff and management are amazing. Rooms are larger, spotlessly clean and very well decorated. Bar and kitchen staff took care of every need or request with a smile. Hotel is centrally located with several main attractions within an easy five minute walk. Our group had four different rooms and all were very impressed with the attention to detail each room offered. We would stay here again.

Unfortunately, my stay at this hotel was very disappointing and far from what I expected from a five-star property. The room we were given did not match the pictures shown at the time of booking at all. It was located in the attic/top floor, which was never clearly communicated in advance. Considering the high price we paid, this felt misleading and not acceptable. Additionally, I celebrated my birthday during this stay. We were explicitly told there would be a welcome drink or some form of birthday acknowledgment. None of this was provided, no welcome drink, no greeting, no effort at all. This was especially disappointing, as the stay was meant to be something special. What made the experience even worse is that I sent a formal complaint to the hotel afterward and have still not received any response days later. Overall, the service, communication, and value for money did not meet five-star standards. Sadly, this experience completely ruined what should have been a memorable birthday trip.

Hotel in a historic palazzo. Good location in Rialto area with lovely traghetto ferry to the Rialto market just outside the door and vaporetto to the Accademia and San Marco a few steps away at Ca d’Oro next door. Maybe a bit old-fashioned but enormous room with comfortable bed, good pillows, big bathroom, everything in proper working order and well maintained and cleaned. No tea-making facilities but that seems to be pretty standard in Venice. Good buffet breakfast in lovely historic piano mobile. Very helpful and efficient front desk staff. 202601 Wi-Fi fundamentally not working (apparently they are upgrading) but Venice has good mobile coverage so maybe you can live with that for a couple of days.

Ca’Segrado has an unbeatable location—easily walkable to all the city highlights, with the Rialto Bridge and San Marco Square just minutes away and plenty of shops nearby. The €150 water taxi to/from the airport was the easiest, most direct option we found—no pre-booking needed. We also loved the complimentary transfer to Murano and Burano, which included a tour. The property itself is full of character. The historic architecture and décor make the whole place feel very Venetian, and there are tons of photo-worthy spots throughout the hotel. The restaurant and bar sit right on the canal; it’s surprisingly quiet there and the service was attentive. Our room continued the theme—beautiful, historic feel with Venetian touches. A couple of drawbacks kept it from being a perfect five for us. There was no iron or ironing service available. The website and in-room information say it’s offered daily until 9pm, but mid-afternoon we were told housekeeping had gone home, so there was nothing they could do. Also, the mattress felt more 3-star than 5-star—quite thin and we could feel the springs. Overall, we’d still recommend Ca’Segrado for its location, service, and unique historic charm. If they ensure ironing is truly available as advertised and upgrade the mattresses, it would be an easy 5/5.

A beautiful lobby. We stayed in a jr. Suite and to say that it was dirty is an understatement. There were spots around the toilet that remained there the entirety of our stay. The linens are of poor quality. The rugs are tripping hazards. The breakfast was fair. Stay elsewhere

Perfect location to enjoy Venice. This is a lovely, peaceful hotel w/superb staff. We enjoyed our 2 day staff here and would come again.

Old and tired. The food was marginal despite being in Venice. The location is right on the grand canal so it has tremendous potential. We also stayed at the hotel and to be quite frank it just needs new managment. It's not a 5 star hotel or restaurant, even though it says it is. We just went on a 40 day trip through Europe and stayed at 13 hotels, almost all being 5 star. This hotel, along with the restaurant, was the most disappointing of the 13. From top to bottom it just needs new management to clean the place up and to instill a better sense of service into its employees. I normally don't like giving negative reviews but I would be doing a disservice to other travelers if I did not speak my truth with this "Fake 5 Star" as my wife so aptly named it.

Great Staff - Front Desk, Concierge, Porters, Service Staff, Restaurant / Bar, Breakfast. Can't beat the location. The room was quite unique and comfortable.

They charged me 16 euro per spritz at their restaurant. Normally they're 2-4 euro per. I guess I should have asked for the price first, but a blatant scam.

I lovely luxury hotel .. once was a castle .. great location and currently has an interesting art sculpture for a limited time .. huge white hands coming out of the water grasping the hotel. This is supposedly to symbolize the plight of Venice and Climate change.

Room is beautiful. Reception needs improvement and internet is HORRIBLE. Talk about adding stress to a trip! Not having internet is inexcusable these days. Basic like water.

Nice people, old style 'vintage' rooms, quiet setting and 12 minute walk to Rialto Bridge. Terrible WIFI - literally unusable. Included breakfast nothing to right home about... MEH.

This hotel is right on the canal where the water taxi dropped us off when we arrived and also picked us up to get to the airport so it was convenient. The hotel is an old style and almost look like a museum. The room was big enough and we had the view of the canal. It was well decorated with classic style window treatments. The hotel is located close to everything. Shops and restaurants are steps away from the hotel. Within walking distance to San Marco and Rialto Bridge. The staff was helpful and hospitable. When I return to Venice, I will stay at this hotel again.

This hotel is in a great location and very historic. However, I reserved the largest and most expensive suite they have and our shower was broken. Obviously we need a shower in Venice in August. We live 10,000 miles away with no plans to return and said that offering a free night in the future would not be of any benefit. So they offered us a free night in the future. We suggested a partial refund at their discretion and they said they can't do that. Apparently they no longer have a checking account. We left it asking them to do the right thing and heard only the sound of crickets. ... . there are other places just as nice that perhaps have more professional business practices.

I can't say enough of the staff and accommodations of this hotel. My fiancé and I were just there using their property as part of our wedding festivities, the property is gorgeous, the staff goes above and beyond to help, I was blown away by everything involved with this location. If it wasn't for the staff and this hotel our wedding day would not have been the same. It's clean, upscale, and operates professionally on so many levels - while still maintaining a genuine attitude and respect for its customers. Thank you Ca Segredo for making our wedding day special we will remember it forever. -Ashleigh and Tyler

A Lovely Hotel, Great Location, and Really Nice Employees. We stayed here in August 2015. The hotel is located on The Grand Canal, but not right in the middle of the crowds. It is, however, right next to a water taxi station--a big plus--and a Gondola station too. The rooms were gorgeous--ours had a 20 foot ceiling that was inlaid with gold leaf and beautiful at night. The service was top flight, which is not the norm in Venice. Our breakfast was included and it was wonderful--fresh fruit, fresh fruit juices, eggs, bacon, cheeses, cappuccino, coffee, etc. etc. If we come back to Venice we will definitely stay here. They took such good care of us. Thanks 'Ca Sagredo!

This hotel was beautiful. It was once a castle. Gorgeous. I needn't say more. The staff were wonderful, the accommodations--a junior suite--were more than adequate, and the breakfast was nice. The location was very nice, too, around the block from the water taxi and directly across from the Rialto market. I would highly recommend staying here.