Cabañas Tulum Hotel - Beach Hotel & Spa

My family enjoyed our stay at the Cabanas Tulum hotel during Christmas week. We had three rooms that were on the beach so our views and access to beach were incredible. The rooms were super nice and had all the amenities we wanted. Our stay included breakfast which was delicious and plentiful. The staff was very responsive to any requests and questions. Highly recommend getting a massage - we had the BEST massages ever! The spa area with the sauna and cold plunge were a nice addition to our experience. Location was in the busy part of Tulum so we had access to all the restaurants but beach was relaxing.

This boutique resort by far exceeded my expectations! I traveled here solo, and it was my first time taking a true solo vacation and the staff everything to make me feel completely at home and like I was part of the family! The food, especially the all inclusive breakfast was delicious, fresh and healthy! My room was 100 feet from the beach and everything was very easy and deeply relaxing. The hydrotherapy which is included daily as a guest was a perk and I highly recommend! The spa services as well were phenomenal! Try the mayan reawakening massage and egg cleansing treatment. I’ll be back next year!

We’re staying here for our honeymoon and already planning to come back. We’ve been to Tulum before and loved it, but this place is such a gem. The location is breathtaking, the service is truly amazing, and it’s such a peaceful, relaxing place. We keep pinching ourselves. There was champagne and chocolate strawberries in our room when we arrived, along with a welcome note. The spa is beautiful, the beach is the best we’ve been to, and the food is outstanding. Every member of the staff has gone above and beyond to take care of us. We feel so lucky to be able to spend this time here.

I write this review sitting on the beach wishing it wasn’t my last day at this wonderful place. We have been to many different resorts in Mexico however this was our first experience at a non all inclusive resort and what an experience. I feel like this is the way to really enjoy your Mexico trip. You step outside of the usually all you can eat and drink and into an experience of true culture, beauty, wonderful service and amazing food. Having typically paid for the most expensive rooms and butler service at resorts such as Secrets and Royalton the service here absolutely blows those places out of the water. The food is nothing short of spectacular whilst also being very healthy with limited ingredients but all local (not a burger and fries in sight). Guillermo, Filipe and their team at this resort leave you with an experience only returning again could replicate. We stayed in a ground floor ocean front room each night falling asleep to the sounds of the waves on our door step. The resort is made for a very peaceful quiet vacation and it did not disappoint. The daily hydrotherapy was fantastic and the on site gym whilst small gave access to all I needed for a morning workout. The included morning breakfast is plentiful and you will never be left feeling hungry but never uncomfortable and bloated which was always the norm on previous vacations. The focus to cater to allergies, intolerances and focus on health and freshness is clear to see. I could write all day about how amazing this trip is/was but urge you to experience this for yourself. You’ll be guaranteed relaxation, great service, phenomenally clean and quiet beaches and warm ocean water all whilst being able to truly disconnect from your day to day stresses. We are already planning our return Thank you to all the wonderful staff for making our trip so special. Every single staff member was out of this world with their levels of service

Perfect location in the midst of the action. Yet it was super calm and very well isolated. The service was 5 star. The beach was always cleaned, no seaweed. The quality of the food at Ziggy’s / fresco for the breakfast was insane. Every morning, there is an included breakfast: two meal per person + two hot drinks + two cold drinks. There are super healthy options, it’s hands down the best brunch I’ve ever had. The rooms are super comfortable and well maintained. There is always staff on site maintaining and cleaning the property. There’s a security at the beach 24/7. The beach chair are very comfortable and there are also beach beds. The hotel is 5 min walk from the best restaurants in tulum. The staff is so kind and helpful, special thanks to Nancy, Aldo and David @ front desk, Elder, Nicolas, Adolfo @ ziggys and Felipe @ Frescos We , will come back a minimum once a year

Stayed four nights at Cabanas and cannot wait to go back! Everyone is so incredibly nice and knew us by name by day two. Having access to room service and the concierge by WhatsApp was so great. We could walk to stores and restaurants but the beach is quiet and private (with a hotel employee there all day…which was so nice!). We sat for HOURS on the amazing beach and had lunch and drinks delivered. Cannot imagine anything more relaxing. Oh, except the hydrotherapy in the spa and the best massage I’ve ever had! And then there was the hot tub on the roof of our room. The room itself was great (we especially loved the full coffee maker with fresh grounds every day) and our beach bag to bring back and forth. The food at Fresca’s was amazing, but I’m still dreaming of our daily breakfast at Ziggy’s. Insanely good. The concierge helped us set up an awesome private tour day through Living Dreams, which was exactly what we wanted. This was my favorite vacation and cannot thank the staff enough for providing such an amazing experience!

My husband and I had the most incredible time at Cabanas. We went for our honeymoon in October and they spoiled us with attention and were attentive to all our needs. We felt so comfortable and welcomed staying here. The staff goes out of their way to accommodate what you want to do or need, shout out to Aldo for being our favorite. The room was cleaned to perfection everyday, the beach was gorgeous and so well kept. You need to stay here!!

Paradise Found at Cabanas Tulum! From the moment we arrived at Cabanas Tulum, we knew we were in for an unforgettable experience. Nestled along the stunning coastline, this beautiful retreat offers the perfect blend of relaxation and adventure. The accommodations were simply breathtaking. Our cabana was tastefully decorated, featuring rustic charm and modern amenities that made our stay incredibly comfortable. Waking up to the sound of the waves and the gentle breeze was a dream come true! The staff at Cabanas Tulum truly went above and beyond, making us feel like part of the family. Their warm hospitality and attention to detail were remarkable. Whether it was arranging excursions or recommending the best local hotspots, they were always available to ensure we had everything we needed. The location is unbeatable! With direct access to pristine beaches, we spent our days soaking up the sun and exploring the crystal-clear waters. The vibrant local culture and nearby attractions, such as the Tulum ruins and cenotes, provided endless opportunities for adventure. Dining at Fresco’s, the on-site restaurant, was a culinary delight. Each meal was a feast for the senses, showcasing fresh, locally sourced ingredients with a creative twist. We particularly enjoyed the beachfront dining experience at Ziggy’s, where we could savor our meals with the soothing sound of the ocean as our backdrop. Overall, our stay at Cabanas Tulum exceeded all expectations. It was the perfect getaway, blending tranquility, natural beauty, and exceptional service. We can’t wait to return to this little slice of paradise and relive the magic all over again. Highly recommend! 🌴✨

What an absolute dream of a 10th Anniversary at the Cabañas Tulum Hotel and Spa! The experience was immaculate on every level. The flawless staff were a joy to be around and treated us to the most special of memories we'll cherish forever. The bus transfer which was arranged ahead of time with the hotel from the sparkling new airport was on point and arrived in perfect time. We arrived to a romantic welcome of rose petals and champagne and the breathtaking view of the Caribbean from our beautiful room with both a patio and rooftop deck with hot tub. Amazing to sit in either spot for a morning coffee or a rooftop view of the stars at night. The food at both Ziggy's and Fresco's were the most exceptional we had in Tulum. The couples message we received in the Spa was so amazing (hydrotherapy is gratis) we won't soon forget it! Owners, management, staff, grounds crew, bartenders, servers, et. al., were truly world class and we wish every single one of them the very best. We were so fortunate to have been guests in this special place. So much so we were deeply saddened to leave our new friends. The Cabañas deserves our highest praise and we will most certainly share the word it is the jewel of Riviera Maya! Muchísimas gracias amigos! Dios bo'otik (Para los Mayeros)!

I did a ton of research before booking the hotel for our 5th wedding anniversary trip. I was drawn to Cabanas for all the 5 star reviews about the staff and the reviews were right on. The staff was super helpful and very friendly knowing us by name and they were always cheerful. Our room was decorated with flowers and a bottle of champagne for our anniversary and started our trip off so nicely. We took the champagne up to our private hot tub above our room and enjoyed the moonlight. I also loved that they had a coffee maker in the room and that breakfast was included in their two restaurants. This was absolutely the best way to start our day. The breakfast was fresh and delicious. They helped us book a private tour to the ruins and a private cenote that turned out to be the highlight of the trip for my husband. We also took a yoga class on property in a very cool space and the instructor was fantastic. It was just us and another couple and she customized the practice to focus on couple stretching and the meaning of relationships. The beach was lovely and quiet with ample chairs and couches to enjoy the day. There was definitely a lot of seaweed but the hotel worked hard to clear as much as possible and make pathways for guests to enjoy the water. The hotel also provides a beach bag which was nice to tote our beach towels and such for our afternoons on the beach. We didn't really use the pool as there wasn't a lot of shade and no view. This was definitely a wonderful place to stay and we would love to come back.

I've never stayed anywhere as amazing as Cabanas! The moment we walked in we were welcomed with the most friendly staff. They helped us with EVERYTHING from cabs to recommendations and scheduling. You communicate via WhatsApp and they are super quick to respond. The food and frescos and Ziggys is so good. We did not have one bad meal. The spa was also amazing. We did a couples massage with hydrotherapy.. could not recommend it enough. The most friendly people, the most beautiful hotel. They went above and beyond. You will not regret booking your trip here.

We could not have been happier with our stay. The service was excellent and it was easy to reach the front desk whenever we needed or wanted anything. The area of the beach is much quieter than further down the beach which we appreciated. The food was excellent at both restaurants as well.

WORST HOTEL I hAVE EVER BEEN TO! Stay away!! From mysterious charges on our bill we never ordered to absurdly high cancellation fees on a cancelled excursion because of illness, this hotel will ensure you have a great time while you're being squeezed out of every single dollar. Bes sheets were hard, the bed too soft, no privacy if you don't have curtains closed (what's the point of having an oceanfront). Food was mediocre at best. STAY FAR FAR AWAY!!

Absolutely amazing stay with Cabanas Tulum! It exceeded all our expectations. Location is great, walking distance to all hot spots yet far away enough not to hear annoying music at night. The facilities and rooms are super clean. There are people constantly working to keep up the property in pristine condition. The food is amazing at Frescos and Ziggys. The vibe is adult and chill, the spa is gorgeous and massages were amazing! We also tried yoga in beautiful palapa and it was such a nice start to eventful day. I cannot wait to be back!

Hotel Cabañas is the best place I have ever stayed at. My wife and I came for our honeymoon and loved it. Super clean, modern, and inviting rooms. Offering room service, balconies, rooftop hot tubs, a pool, spa venue, and direct access to the beach. Not to mention Ziggy's next door! We would be so glad to come back here.

DO NOT STAY HERE if you're looking for a safe and peaceful stay! Horrible! Items were stolen out of our room on our last night. We stayed in the Spa Suite and thought we were safe, completely wrong! They stole all of our cash, cell phone, AirPods and charger. While explaining the incident to Hotel Manager Angel, he accused us of lying and advised Hotel Security would need to search all of our belongings to ensure the items weren't hidden. We went back and forth with Angel, filled out the incident report and asked if Security would be arriving soon as we needed to catch our flight home. Angel then changed his stance and said no, we trust you so no need for security search your items. We were quite confused on the change in direction. Dealing with this madness caused us to miss our flights and we had to purchase new flights home- adding more to our loss. After arriving back in the states, we continued to inquire about our missing items through concierge. Going back and forth with concierge and one conversation with Angel, he advised he will need more time before their verdict. Days later, we received an email from COO, Ray Valle explaining here's nothing they can do for us. Completely unacceptable and disturbing. This experience has been extremely horrible and cost us a lot of money on our last few hours at Cabanas Hotel.

Wow!!! We absolutely loved our stay at Cabanas. The resort is gorgeous and extremely clean. The staff provide 5 star, Ritz Carlton service ! They are all friendly and take care of your every need. Nahama, and Nancy helped us find the perfect restaurants, excursions and were the best hostesses. We enjoyed Omar and the Frescos team taking care of us each morning at breakfast. This place is paradise!!

If you plan on visiting Tulum and are trying to find a place to stay, stop what you're doing and book your stay at Cabañas. We usually don't write reviews but felt like we had to let people know how amazing this place was. From the customer service, to the amenities, to the restaurants (Fresco's & Ziggys) on the property..everything was perfect! We stayed in the beachfront room and it was so gorgeous, we had a personal plunge pool on the patio overlooking the beach with the best views. The Naaj Nay spa was also hands down the best massage I've ever gotten. The staff at the whole hotel truly knows how to make your stay spectacular! 10/10 would recommend and will definitely be back!

The five-star rating that Cabanas currently has is well-deserved. After a bit of research, we decided Cabanas was the place for us. We were disappointed when we booked as there were no swim-up rooms available. Little did we know that the beachfront rooftop room was everything we wanted. The balcony has two sets of double doors, one with screens so that you can leave it open to hear the waves crashing at night. So relaxing. The staff was very responsive even before we arrived. The rooms are a good size and have adequate storage for all of your baggage! The pool was nice, but we spent all of our leisure time on the beach. The private beach area has loungers, beds, cabanas as well as a set of swings. One thing to note, if you visit between May and October, be prepared to see seaweed on the beaches of the Caribbean coast of Mexico during that time. Seaweed is beyond their control, and I certainly will not dock Cabanas for that in my review. Cabanas is in the middle of everything. We were able to bike ride and walk to most places. After long days out on the beach or exploring Tulum, Cabanas was a welcome retreat at the end of each day. I selfishly want to keep this place a secret, but sharing is caring. After all, it's how I found this place in the first place. :) Go! Relax, Explore, Indulge and Repeat!

Excellent boutique hotel right on the beach. I was here for a wedding in which the entire wedding party and immediate family stayed at the hotel, so it was a really nice experience. We stayed in one of the beachfront rooftop rooms, which I think is their best offering, and it was amazing. Literally on the beach, and you have your own private rooftop (nobody can see you up there) with a bed, a hot tub, and two lounge chairs. There's also a hammock on the balcony. We slept every night with the door to the balcony open, and it was so nice with the ocean breeze and the sound of the waves crashing. My one complaint is that I mysteriously lost $200 during my stay here. I didn't bother filing an official complaint because I can't be certain of what happened to it, but I know it was in my wallet when I arrived and it wasn't there anymore a few days later. All of the staff were very friendly and nice, and it's walking distance to a lot of great spots.

An awesome spot right on the beach. Their rooms split the difference between palapas and hotels but unlike most places in the area, they have WiFi all day and electricity from 5pm to 9am (and intermittently in between their "off" hours). The bar drinks are awesome and everything is freshly made!

if there was a sixth star I would post it here. Simply one of the best places you can stay while in Tulum. Food is awesome! Refrescoes is great for a light breakfast, while Ziggy's delivers the goods for bigger meals. The beach location can't be beat as it's got plently of space and they keep it very clean. The staff were fantastic too - very friendly and helpful. I will definitely be coming back here soon.

We stayed 5 nights at the hotel and ate at the cafe Fresco 4 times besides our free breakfast. The food was so good we were actually giggly over it -- breakfast of the gods and those shrimp tacos... The staff is friendly, the bed is very comfortable, the air conditioning is modern and works quietly, the shower is great. Our room was a "swim up" and we just loved cooling off in the pool and then warming back up in our own hot tub every afternoon. The beach is perfect with all the palms, so you can have sun or shade as you want. Everything was just perfect.

I feel so lucky that my friends mother found this place for us and they had a room available. This place was the perfect mix between exotic boho and quaint luxury. It is so clean and there is constant staff on hand to help with anything you might need. Also the restaurants attached to the Cabañas have amazing food- Ziggy's and Frescos. Beautifully prepared and though fully executed with major attention to detail on quality and flavor. The rooms also had AC every evening and a coffee machine for coffee in the morning. I cannot recommend this place enough! Stay here if you come to Tulum!