Cabins at Grand Canyon West

We had a fantastic stay in the cabins—they were spacious, clean, and had everything we needed: a fridge, kettle, microwave, plenty of sockets, hanging space, and even a 55” TV (though we didn’t really use it). Instead, we enjoyed all our meals at the Halipuls restaurant. The food was delicious—highly recommend the frybread! Just note the restaurant closes at 5:30 PM, but that worked fine for us as we planned ahead. Breakfast starts at 8:30 AM. We booked during a special offer that included free general admission, but even without that, the "deal of the day" was great value. For $99 + tax, we received $20 off food and drinks at the restaurant, general admission, roundtrip transfers to both the Skywalk and Guano Point, as well as entry to both locations—and the zipline for two people. We also explored both of the advertised trails: one is 1.3 miles round trip, and the other is 3.8 miles round trip. They were gentle and scenic—especially beautiful just before sunset. The only small downside was that lights from the main area slightly dimmed the night sky visibility. However, by walking a bit behind the cabins, we were still able to clearly see the North Star, Mars, and more. Overall, a wonderful experience—would definitely recommend

I booked a cabin for the location, but I was so pleasantly surprised with a wonderful experience! It was dark when we arrived, so we missed the sign to turn off to the cabins and went to the airport. A very kind security guard offered to escort us - unheard of kindness and service! When we arrived at the cabins just a few minutes later, the woman who checked us in was very friendly and accommodating. ||The cabin was very clean! The bed was a little hard, but everything else was awesome. We didn’t do any of the activities simply because of time limitations, but we were so pleased with the experience overall! Many thanks to the wonderful Hualapai people for their hospitality and for sharing the beauty of Grand Canyon West with us!

SAVE YOUR MONEY AND JUST DON'T GO HERE!! Arrived at 7PM and found out we were FORCED to buy the Grand Canyon West Ultimate experience in order to stay. That is NOT listed anywhere on any website. For the two of us it was 187 dollars (which I did NOT want nor budgeted for). I just went there to take pictures of the full moon and stars. Was not even going to do anything in the park. We already enjoyed the south end of the park. The cabin smelled like death and super musty like it had not been cleaned in sometime. Bed us super uncomfortable so we stayed for like 30 mins and then turned keys back in and left. NEVER AGAIN!!!! NOT WORTH THE MONEY OR ADDED TRAVEL TIME!!!

We only stopped to get Indian tacos, we didn't stay at the cabins. We also walked thru the gift shop and purchased a few items. Kitchen was very slow to serve, but the taco was worth the wait. The fry read was light and fluffy, and it was filling for 2 people. We didn't want a big meal before a 2 hour drive back to Vegas, which was beautiful drive. Unique place to visit, try give you the old time western country feel, could see wagon and horses going thru there making trail. They have a hiking trail, but we were too late in the day to go.

We stayed at the cabins during a cold and windy March. Having just come from Las Vegas, I had "modest" expectations for the cabins. But, I was pleasantly surprised. These cabins are well maintained; have clean, all-wood interiors; and have most of the amenities you would expect in a good hotel--including a large, smart TV. I was traveling with my 2 sons and we all wanted our own beds. So, we got the 2 bedroom cabin with 2 bathrooms and 2 couch beds in the living room. There was plenty of room and the main rooms all had individual AC/heat units. I highly recommend.

Amazing location, Skywalk 10min down the road, easy to jump from Las Vegas, staff extremely welcoming, helpful, warm and kind.

Overpriced stay with forced passes on spot, closed facilities and bad food. Only highlight was a short hike. Felt like a total rip-off— very disappointing overall!|(If you want to get to know Native America, this is definitely not the place

We stayed at the cabins to be able to go to the sky walk bridge first thing in the morning and it worked out perfectly plus we did the Zipline afterwards and it was right behind the cabins. The staff was friendly, the room was ok but smaller than you'd think, no TV in the rooms and the wifi is your only lifeline. It is insane how quiet it is here, the view of the Grand canyon from your cabin porch is beautiful during the day but the flood lights they have at night prevents you from seeing a lot of stars which was a bummer. Definitely be prepared and bring plenty of your own food and snacks as the one restaurant and gift shop closes down at 6pm so after that you're on your own except vending machines. The trail that goes along the rim to a lookout point was totally worth it, absolutely beautiful! Bring water and be safe!

So, this reservation is not one to visit if you don't wanna spend a lot of $$. Just to access any of the restaurants or the bus, you must pay $51 per person. Then, if you want to go to the viewing deck, it's about $20 more. So around $70 per person to be able to view the canyon. I went to one of the cafés to order a taco, it was $25. That is $25 but it's a large flatbed Taco she said. You cannot order food without scanning your $51 pass. So even if I wanted to pay $25 per Taco, we would have to pay $51 for the When I talk to the Ranger, told him that we really couldn't pay $420 for six people to view the canyon, he actually let us know where to view the river going into Lake Mead. That was a nice place to stop and it was free lol. Other than every single thing you do costing a lot of money, it was interesting. The best part of the trip was finding out that we never have to come back lol.

Renting a cottage with 2 separate rooms during the off-season when the weather wasn't too bad turned out to be a great deal for us! The room was comfy; a/c, heater unit, and a ceiling fan for the air circulation; a queen-sized bed and a pullout. The log cabin motif fits nicely with the modern bathroom. The lamps and their tables provided us with more than enough electric plugs. The beds weren't the greatest, but it was OK for the one night we were there. The tours? We didn't go on any, but we did walk 2 miles on a hiking trail and saw the beauty of the outdoors (and their Zip Line). We brought our own food but there is a restaurant near the administration office. For entertainment, they had some games. I think they could benefit from donated games, too! Overall, it was good to contribute to the reservation. I have no idea how things are during the peak tourist months, but I would try to book early regardless.

Amazing Hualapai Ranch! The gift store is awesome. So many interesting gifts and artifacts to purchase. I bought a water proof map of Grand Canyon and homemade lip balm from natives. Outstanding views of Grand Canyon. Amenities: Cabins, Zip Line, extensive hikes, and a native cafe. Really nice and worth the time spent. Located Hualapai Reservation. It is before the Grand Canyon visitor center and no charge to enter.

I love this place I loved my cabins. The shower was great the heater was awesome because it went down to like 36 degrees at night. The people at the check-in were amazing. This is the best place to stay overnight if you want to go to the skywalk and if you want to zipline across the Grand Canyon Vercee, Amos and Richard were very professional.Tip: bring your own lanyard for your phone if you want to take pictures while you zip across the canyon. Their lanyard costs $10. I'm definitely bringing my son here one day and next time I'm going to helicopter ride across the Grand Canyon.

Went on the zip line and had a wonderful time. The staff is great and humorous. Look forward to coming back again!!!

This was an awesome experience that we got to visit while we were at the Grand Canyon West. This Ranch had a lot of different offerings. Had an arcade. It had zip lining. It had a bar restaurant just overall cool experience.

I live nearby and I enjoy visiting Grand Canyon West when family visits to see Arizona. The views are amazing. But I went to zip line on 10/26/24 and I was disappointed. It was advertised as 3200 feet of zip line (2 lines), but we were only taken on one line (the shortest one). The price would have been fair for the two lines but I definitely feel that it is overpriced for one short zip line.

Grand Canyon West offers spectacular views in every way, with vantages that include short hikes, biking, and the Skywalk. Situated near the cabins, Hualapai Ranch has small food offerings and shops, along with the main stations for bicycle rental and the zipline tours. The zipline is touristy but still fantastic start to finish -- both the office staff that gears you up and the team that takes you out to the towers, which feature 1100-ft and 2100-ft spans across beautiful gorges. Had a blast!

Hualapai Ranch is one of the 3 stops for the shuttle buses at the Grand Canyon West rim... The buildings are modeled like an old cowboy western town that you would see in a movie. We had our BBQ plate lunch (included with our tour) and it was cafeteria quality which was what I expected so all good for me. There's some activities to check out here: Horse riding, the shooting gallery, mechanical bull and you get to throw calf ropes on some wooden cows. Calf roping was easily the most fun for me. We saw cabins that can be booked nightly like a hotel room. The gift store is pretty extensive if you're looking for souvenirs. There's a fake graveyard and hangman's stand for even more social media moments. That's what this ranch is, a nice break from the canyon to take some pics in a western town venue. Keep that expectation in mind and everything else at the Ranch is a bonus. Enjoy!

It's a place worth checking out if you're already in the area. Hualapai Ranch is kid, teen and adult friendly. There's several activities around the each such as calf roping (fake calves of course), mechanical bull ride, shooting range, and real horse riding! There's only one restaurant here and a plate of bbq chicken and ribs was $17.00. I was only looking for snacks or light appetizers so I didn't get to try it. The only reason we came here is because I needed to kennel my dog to check out the skywalk. It's $16 a day and they provided fresh water, an old blanket and a toy. It's not in an air conditioned room. Instead they are outside in the shade. There were 4 kennels so space is limited. They don't clean it often because I saw dried feces from previous dogs. Not the greatest condition, but it's the only option if you're traveling with your pet and you want to explore the west rim Grand Canyon.

Let's start with the accommodations We stayed In #40 New "cabins" with nice naughty pine interiors Very comfy bed with a fridge, desk, a couple chairs and a roomy shower stall Ceiling fan with a/c and heater The view out front was gorgeous The staff were very friendly and informative The room came with complimentary breakfast The place was practically deserted as we arrived on a Sunday night One other table eating breakfast Use the following address for your drive: 5001 Diamond Bar Rd, Peach Springs, AZ 86434

Sharing some tips here: -On the way in, get your groceries at Albertsons In Boulder City. It's the last grocery store. Fill you tank at the chevron on your way in. -if you're arriving after the ranch closes, know that there will be someone there to check in you in. They won't answer the phone after "closing" but there is still some one there. It may help to call them to let them know your arrival time. -it's a super dark drive in. You'll feel as if you're not going where you need to be going. If you arrive after dark, a security guard may meet you and escort you in. -be courteous to your cabin neighbors and shut your porch lights off. Some of us love to star gaze and it's not as pleasant with the porch lights on. - also, be courteous and keep your voices down. It's so amazingly serene, no reason to talk loudly outside. Petty... but just be considerate. - the ranch has vending machines with a decent variety. Drinks, snacks, ramen, frozen burritos, and so forth. So you won't starve but there is nothing else to eat here. So stop at the grocery store on your way in. Boulder City has an Albertsons. -Your cabin has no tv but does have a fridge and microwave. Cabin was clean and basic. -you get one free general admission to the skywalk with your stay. Additional tickets for your party can be purchased at the ranch or at the skywalk. -you cannot drive yourself to the skywalk. You much drive to the "terminal" which has plenty of parking. You'll take a shuttle to the skywalk from there. - the sky view restaurant has a small menu. Note: you may wait for up to an hour to be seated. Be patient with the staff. -everyone of the staff members we've met on this reservation are extremely friendly. Very refreshing. Be kind.

Excellent zip lining! Two rides with the Grand Canyon in the distance. The first ride is a warmup for the second, longer ride. The staff was very professional and friendly. Followed formal procedures in detail to assure safety (I was impressed). The restaurant had tasty food at reasonable prices (again, friendly and helpful staff).

Wow, this place is just, wow. We took a tour bus that included lunch at the Hualapai Ranch, and we did the Sky Walk (spoiler alert- there's a 5 star rating over there from me), it made for an absolutely magical day. I could have spent far more time climbing and walking around, plus the rich history of the tribe is incredible. I'm happy that we inadvertently chose a tour that directly supports this wonderful group of people. I can't say enough five-star things about this place, you just need to experience it for yourself. It's quite a trek, and taking a tour bus company takes out a lot of the hassle of getting there. But either way, you need to come see this place.

We rented the two bedroom suite at the ranch and it is fantastic. It's clean with a beautiful view of the mountains of the Grand Canyon. The sunset and sunrise are awesome. We were checked in by Anita and she was just so super friendly. She later started a fire and we had s'mores outside under the stars and just hung out and had conversations with people just met. No cell phone or TVs to distract just pure social interaction. Can't say enough great things about this place and Anita was just delightful and so fun.

It's a "nice to visit" if you're already around this area. Food option is limited to this one cafeteria that only serves either chicken or rib platters and whatever you can find on the vending machines. They have various options for kid friendly activities.

I typically read reviews before visiting as establishment but didn't do it this time. We live in Vegas so this was a 2 hour drive and we loved the ride. We had our 1 year old Golden doodle in tow because I needed a pet friendly hotel and I wanted to be close to the Sky Walk. We arrived early and they checked us in and gave the key. I asked about boarding and I was told they had kennels in a barn. I asked if there was a person watching the dogs or if there was a camera or something. I was told no and that the fee was $28. I must have had a look of absolute horror on my face. I mean no way was I leaving my baby in some kennel in a dusty old barn to be mauled by coyotes or warthogs. A very kind lady told me not to worry and we worked it out. I don't remember her name but I will never forget her kindness. Now for the room, it was adorable and spotless because I checked even looked under the beds. The only thing missing was a TV. Queue the dramatic music. My husband almost fainted...his palms were sweaty and his eyes glazed over. Before we entered the room we spent time chatting with Joyce who is amazing. She gave us all of the details that are not on the website. 1) No food 2) Everything closes at 5pm 3) The ranch is pretty much a ghost town now. There is absolutely nothing going on because it's all closed due to COVID. She was nice enough to direct us to a little town 15 miles away to the only place where we could by something to eat...Dollar General or something can't remember but it's filled with a lot of unhealthy sodium laden stuff that will fill your tummy and give you heartburn later. I wanted to love it but please in the future let people know what they are booking. We left early and did not stay the night. I didn't ask for a refund because honestly they need the money. Please know that the people are wonderful and I would gladly return if they get it together. I'm giving 3 stars to the staff.

We loved it here. The people were wonderful. The cabins were cute with a fabulous views and hikes. Ziplining right there on grounds was soooo great. The Skywalk in .5 mi and plenty to see and do there. One downfall is that the town closes by 5, so eat dinner early. The food was yummy though.

I had such an amazing time at your ranch!!! Overall my experience was one for the memory books, but 2 staff members really stuck out in my mind! I am issuing 5 stars bc Gage and Adina were so beyond accommodating to me and my experience. Though they must do this repetitively every day, they still were just as excited as I was about the whole thing! I had missed the last round of zip liners departing for their adventure- Adina and the staff went above and beyond to get me to zip lining in time so I wouldn't miss out on all the fun. Once I arrived, Gage was there to keep me laughing and excited for all the fun heights and thrills of rushing down that zip line. He made sure we got great pics w views in!! Ty Adina and Gage for being super awesome people! I can't wait to come back and see the canyon and your faces :))))

In booking my trip to GCW I found a serious lack of information/photos, so sorry if this is a little lengthy but I want to help anyone that goes out to this place that feels that same way! So, we made the trip from SoCal and honestly, I was pretty terrified by the drive. We weren't going to drive in until 9-10pm and because of how isolated this place is I wasn't sure if anyone was going to be there to check us in. Not to worry, the check in desk is open 24 hours. When I called (several times) and asked about the drive or if it would be an issue how late I was checking in, all I was told by the extremely unpleasant young girl answering the phones is "there are no lights on your last turn off, try not to miss it" and "it's not too late to check in, just check in with security". Ok, but WHERE do you check in with security?! When you make your turn off to Pierce Ferry there is this BIG Billboard that says "GC this way" and on your last turn off to Diamond Bar Rd this second white sign will greet you with a "TURN HERE" font, don't worry you won't miss it! Of course, if you are making this drive during the day, this information is irrelevant. Going down Diamond Bar Rd it literally dead ends at the airport. All the signs say "Check in at main gate" well this isn't correct, but don't worry. A security car was literally waiting on the side of the road for lost people like us, and followed us to the airport. Pulled up and asked us where we were headed. When we let him know we were looking for the cabins he escorted us to the check in office, it is a dark dirt road, it is easy to miss! Check in office worker was extremely nice and helpful, gave us our attraction tickets and brochure and off we went. The room was immaculately clean. When we got up, we got our free breakfast at the ranch restaurant. Food was great and fresh. We went onto the bus and to our three stops. It is true that you cannot take anything with you on the Sky Walk. I've read a lot of reviews stating this place is a "tourist trap"; my opinion is those Yelpers have never been to Disneyland. When you go to a place like this you assume you're going to pay for what you do. Nothing is free people. $16 per picture at the Skywalk or $60 for the whole book. Each stop had another restaurant and café and gift shops. The shuttle hours are on your brochure and they run all day. I would most definitely do this again.

One of the security guards was very friendly. He was very helpful and made our stay pleasant. You could tell he was very passionate about his position. This was my first trip to the grand canyon and I was not impressed that I could not take my own pictures on the skywalk. You spend your whole life waiting as a photographer dreaming of that epic Grand Canyon picture only to have that dream crushed because they want to make money off of taking your photo. The food at the ranch was average. The lady in the office was really nice at check in. I was very happy with their friendliness and professionalism. The Root Beer floats were good as well.

We booked a two night stay at the Hualapai Ranch with a Legacy ticket. It included the Skywalk ticket, dinner ticket, a hot breakfast the next morning and night time activity with the Cowboys with a fire and s'mores. We finished all the activities on our first day. That night in the cabin we found the water in the bathroom to be brown. There was a sewer gas smell in the room. We also had two flies in the room that bothered us all night. We called the front desk and told them we would not be staying the second night. We moved out of the room before checkout. We told the girl at the desk about our problems with the room and asked for a refund for the $100 second night stay. She checked with the manager who told us No Refunds. We would not recommend staying at the Hualapai Ranch.

Definitely should be on your bucket list of places to visit. Get there early to get your tickets. There is a bus that picks you up and takes you to the attractions. Your car is left in the structure. There is plenty to do here so plan accordingly: Ziplining, Horseback Riding, Skywalk, Lunch, helicopter rides, Grand Canyon pictures and exploration. Have fun and enjoy.

This is WELL worth the drive to stay here rather than some fleabag motel in Kingman. We have stayed here twice in a few years and it's great. The rooms are limited but they are immaculately clean. Everyone we met was friendly and the restaurant is tasty. Even the volunteer firemen next to the property were great, they let my 2yo sit in the firetruck and take a pic. You can't beat this place.

Great place to stay at with a cool old western movie feel to it. I liked the way they had everything set up. We stayed at a cabin that had two queen beds and a bathroom but no microwave or tv. From like 6:30pm to 8pm they have this cowboy country music singer that plays songs right in front of the cabins while making smores for everyone. They have a mechanical bull ride, hay rides, fake gun shoot outs, a fake jail, pretend bank robberies, horses and so much more. I liked the trading post, they had some cool stuff to buy, I got a t shirt and some shot glasses that represented the Hualapai tribe. The only reason I'm not giving this place 6 stars is cause this is pretty much the only place around that has a restaurant for miles so they take advantage of people by overcharging food and I wouldn't mind that so much if they had something I actually wanted to eat but I'm a vegetarian and they told me I only had 1 choice for lunch and dinner which was just one scoop of mash potatoes, a little bit of mixed vegetables and one spoonfull of white rice. That little bit of stuff for $16 and some change. That is a robbery! If you're gonna starve the vegetarians then at least charge them less for their meals. They told me that no matter what I ordered the price would be the same. So chicken, bbq ribs, ect would all be the same price as what I got. I don't see how they don't see anything wrong with that. The first time I went in the restaurant on the ranch they charged me the fulll price. The next day I found out I could get my meal for $12 cause were staying there overnight and all I had to do was show them the keys to my cabin to prove I was staying there. Why didn't they tell me that on my previous visit? Even for $12 the food I got was a rip off. I got a kids meal that a kid wouldnt eat cause it was flavorless. If we ever come back I'm going to make sure I bring my own food with me. I wish I didn't make this review mostly about this issue but it really did bother me and they were already charging us $150 a night for a room and we stayed there from Sunday until Tuesday. That's not even mentioning the passes we got for the sky walk that was like $100 each and like $100 on gas cause we came from Mesa Arizona and drove up here from there and it took us like 5-6 hours to get here. We also spent alot in the trading post. I just wish they understand that as a vegetarian I feel like I was robbed and they should be more condsiderate when it comes to people with my diet. I should not have to pay the same as meat eaters when what I get isn't as filling or as big in portion. It's just not right. I liked everything else. I just really hated that about this place. Feed your visitors properly, it's not like your giving out free food or something. Which is funny cause the hotels that do give out free food treat my belly alot better and are much cheaper. Aside from the food this place is worth visiting for sure.

Don't believe their website. Nothing is open at the Ranch. Vending machines for food. The only restaurant is at the skywalk and it closes at 5pm. The bus tickets are $36 dollars and only take you to two sites. Their website says "Pet friendly, service animals". Well that is a lie as they do not accept service animals unless you have the Medical Papers for the dog. They do not allow emotional support animals at all and make you kennel your pet for $50 a day. Our cabin looked like it had not been cleaned in months. The layer of dust was disgusting. There was trash all over the area, under the porches and between the cabins. We ended up canceling our second night and leaving. Total disappointment.

Went there and we're blocked by the security guard that we have to pay $50 per person for the crappy show and to see small mediocre Western buildings. They are just robbery with out the gun on hand.

This place was way beyond our expectation!! We stayed here as part of our tour package. We were worried about the foods and neatness of the cabin room. Everything, however, turned out to be great, plenty of food with unlimted hot and cold beverages, live country music, clean and cozy room with quiet AC/heat, camp fires and activities, great views, and most importantly, very friendly staff. HIGHLY RECOMMENDED!!

Excellent service the cabins are really nice and clean have AC lunch and breakfast included unlimited free drinks included lots of fun activities friendly staff and Wi-Fi works grate it's a nice place to stay and relax a few days. I will definitely be returning soon

Our whole experience was so incredible. For wheelchair users, if you stay over night make sure you request the accessible room as there are only 2. Also it's not paved and there is gravel in some spots making it difficult to maneuver. Some stand out team members there are Susana, Rick and Marvin. Lovely people and super helpful. It's rustic and cozy (no tv) but comfortable with a view to knock you out. Lots of fun stuff to do in addition to the SKY View and Guano point. PLEASE SEE THE MAGICIAN!!!! He is AMAZING!!! Make sure you seek the information about the Hualapai as their story is fascinating and we all need to know about the reservation we are on and respect it and the people. Things I wish they would add are: Making the zip line accessible with a lift or something. Making a deck so riding a horse or using the carriage is accessible. The accessible rooms should be closer and easier to get to. Our room was towards the end of the line on a gravel road. More dinner options. Wheel chair users are thrill seekers too and we are not bound to the chairs. Having the opportunity to do the activities would be fantastic!!!! Thank you to the Hualapai Ranch and all of the staff for making our trip excellent!

This review is severely overdue considering my husband and I stayed here back in July 2016. I cannot say enough great things about this place. We hopped in a rental car from the airport and headed straight to the Ranch. The drive there was beautiful and so worth the trip. When we arrived we were greeted by incredibly friendly staff who helped us fix our tickets (I had mistakenly purchased ones that didn't include a meal when I booked them). After that we were given the keys to our cabin for the night. Each cabin has a bed and private bathroom along with a little front porch to sit on. We put our belongings in the room and headed to the buses so we could go see the Grand Canyon from the lookout points. If I remember correctly there are three different points to view that the buses took us to. We did the Skywalk, which was both scary and amazing (definitely recommend). Once we toured each viewpoint we headed back to the Ranch and had dinner which is in a cute little saloon. The meal was very tasty and huge servings! We walked around for a little while and headed back to our cabin. At night when the Ranch closes, the people staying at the Ranch can go to a campfire where a cowboy plays tunes on his guitar and everybody can make s'mores! Now here is the best part, and the main reason we stayed at the Canyon. Most tourists get up super early to watch the sunrise over the Canyon, all from the comfort of the cabin front porch. It was incredible and probably the best part of the whole trip! After that we had breakfast in the saloon and walked around the Ranch again before packing our things and heading back to Vegas. I would absolutely stay here again and I've recommended it to everybody I know who is planning a trip to Vegas!

Love this place! We stumbled upon it when we arrived late in the day to visit the Western Rim of the Grand Canyon and Skyway. The staff is so kind and helpful. They helped us find everything we needed. We had the last meal of the day there in the restaurant and the food options were limited but not bad. There was a live entertainer playing guitar and singing while we ate. The cabins are so cozy and well appointed. AC/Heat, queen bed with a futon pullout. They have all the things you basics you need and it's impeccably clean. No tv but I didn't miss it and there is wifi throughout. They thought of all the little details here. In the morning the veil of the sunrise over the canyon could not be beat. We had our free breakfast and toured the ranch. My daughter loved the horses especially.

We live in Vegas and had visiting in laws who wanted to see the Grand Canyon. Honestly I would never go back. You will probably save money driving to a different rim. Complete price gouging. $70 a person to walk on the glass horseshoe (even for a 3 year old!!) $20 a plate at the ONLY place to eat (and you have 2 choices of cafeteria combo plates!). After we purchased 5 plates (4 of which were chicken combos) they tell us they are out of chicken... All of this could've been salvaged IF the customer service treated you like a human. However, with the incredibly long lines, tons of things closed for no reason or warning, and rude employees it was a terrible experience. We were there for hours and heard and saw so many visitors incredibly upset. From being told they were parked in a no parking zone and threateningly told they would be towed (absolutely no signs indicting this) to pre-paying for gas and no gas attendant for over an hour and a half. Places gouges you like a greedy business but it's practices are incredibly backwards.

Honestly I don't even want to give this 1 Star...I am so sad that I have referred people to go here. We found this place by mistake 2 years ago when we drove from Vegas to go to the Grand Canyon and found they were going to barge us $70 a person AND we couldn't bring a camera out with us...disappointed because my daughter wanted to take a picture to school with her we drove back down the hill and found the ranch. It was small with friendly staff and original amenities! It was amazing. We stopped in and asked if we could walk out to the rim and they said they could bring us on horse back if we wanted so we did and it was great! Guide was friendly and we felt safe the entire time even going as close to the edge as we did! We Just stopped back today and WOW has it changed and man it is awful. We got questioned by a security guard right off the bat who told us without joking that he would "take us down" if we tried to get onto one of the busses without a ticket to go to the skywalk. We weren't their to go on the skywalk we wanted to have a friendly guide take us on horseback to the rim as we came specially here with the kids because of our last experience. So we parked and went to the trading post to ask about horseback riding...staff was rude said they just sent a party out and they wouldn't be back for 30 minuets..ok no big deal we will wait. Then she says kids under 7 also can not go as it's a liability! No problem...we kinda expected that anyways so myself and the older 2 kids were going to go. Then they say well it's not a gaurentee that they will do another ride today and that we would have to wait AND at that point it was a first come first serve! Ok we will wait and come back...then she says only one kid can go...they won't be able to take both kids and myself...so I asked if we could jump on the one that was just leaving and she said they left a while ago. Wrong...we went to the stables to see the horses since we were obviously not going to be able to go on the ride and there were 2 people still waiting over there for a guide...It has become such a money hungry operation with poor customer service that the small ranch we fell in love with just a short 2 years ago can't even be seen anymore. So devastating...you shouldn't have to pay an arm to be able to see one of earths wonders. Sorry rant over. Don't go here! Do to the National Park instead!

This was a great experience. Everyone was very helpful and nice and the scenery was beautiful. Go early to miss the crowd

We always enjoy supporting our relations across the country, and we were very impressed with all of the great things the Hualapai Tribe has been doing! Our 2 night stay at the ranch was fantastic. They easily added an additional room to accommodate our family, and we had an entire porch to ourselves to watch the beautiful sunrise and sunset over the canyon. Customer service was great - everyone was friendly and welcoming. The western theme was fun and meant to be a bit cheeky, so don't come expecting to take life too seriously. We had a great time with our children and are glad we got to hang out here for part of our week and cross off the Skywalk from our Bucket List!

Was very disappointed. You have to wait here to go on the bus tour. They have games and you can ride a wagon that takes you on a mini tour of the Grand Canyon. One thing that was sooo disappointing was the customer service. Most of the employees were so rude. They were irritated when you asked for help. We were in a big group and I watched how all the employees were annoyed the whole time. They acted like we were bothering them. You could tell they hated all the tourists. They also had two registers in one store and had all these rules on what you could purchase at each register. Was ridiculous and confusing and I think the employees got a kick out of messing with the tourists. Then we go on the wagon ride and the guy who was giving the tour was even more of a jerk. He went through his spiel with his tour with no enthusiasm what so ever and even they driver was so rude too. When one of the tourist asked him what kind of horses that was leading the wagon he ignored him and mumbled something. When one of the tourist asked a question to the guy in the back giving a tour he would answer in a condescending tone and wasn't very nice AT ALL! I had the feeling he hated us tourists because everytime someone asked a question he would answer in a very combative sarcastic tone. I couldn't wait to get off that wagon. It got so awkward because everyone could tell he was being a jerk! Don't bother wasting time going to this ranch. All you will get is an attitude from all the employees. They don't want tourist there but they sure want our money. If you can avoid the ranch, do so because you'll walk away thinking that your trip to the Grand Canyon was so disappointing. Even the employees at the Skywalk were just as bad. The funny thing was after the trip, I talked to all my friends who went and we all had that same vibe that we were not welcomed there. The ONLY great thing about this ranch was the magician. He was funny and nice and super cool to the kids. The tour guy on the wagon should learn a thing or two from the magician on how to treat their customers! Never again will I come here and will definitely not recommend to anyone I know and will tell them to definitely avoid Hualapai Ranch.

I would give this place zero stars if i could. We went there from LA to zipline - NOTE: the zip line is NOT open on Weekends.. because of staffing they say.. the Website is not clear about actual zip line opening - one can get confused and think that is only the office hours they are referring to. I have been told a lot of people get caught this way.. so we go all the way there to find out it is closed. The whole experience with the Reservation left me with a bad taste. The horses tied up to the wagon were uncomfortable. standing all day in the heat attached to a wagon with full gear and blinders on and one was bleeding on its leg.. it was sad to see how careless these people, who claim to honor and respect the earth and all that live on it, including animals, treat the horses. Skywalk is disappointing and you can only get pictures if they take them. You cannot take your own pictures. Although the views are spectacular, I would not go there again.. complete rip off.. stick to the South Rim.

We came here during high season when the hotels in the national park were out-of-sight expensive. Grand Canyon West is a tourist mill but actually quite enjoyable. We flew in on a personal small 4-seat plane and we felt like we were the only ones who ever did that. Most people come in on buses from Vegas and the rest in their own cars, but without a car we really appreciated the shuttle system, and we loved the Skywalk. After 5 pm all the Vegas crowds are gone and this ranch becomes a perfect little secluded place to chat with the workers, make a s'more, read a book, and enjoy the view and the stars. The room is basic, and if you were born in the last 100 years the lack of TV will enter your mind and immediately be followed by a feeling of guilt that you would even think of TV in the presence of the Grand Canyon. It's remodeled enough to not look dated. Play horseshoes, pet the horses, eat some ribs, enjoy the campfire, read a book, and head to bed. Get up and enjoy the activities like quick draw cap guns and horse rides before crowds return. We noticed absolutely no alcohol available but didn't miss it--perhaps because I had to fly the plane home... We will probably be back.

The rooms are clean and ok for overnight. Bed is uncomfortable for a long stay. The hospitality on the other hand was lacking. I booked a package with the room and was told to get there as soon as possible since we were flying into Phoenix the late the night before our package date. We got on the road by 6:30am after getting into our hotel around 1am. We arrive at Walapai at 11:30am and was told we couldn't check in until 3pm. I wasn't that upset but there was any place to leave our luggage except in the car. We did the tour and checked in around 3:30 pm. It was a GHOST Town. We went to check out the "Town" which happen to be a highly priced gift/snack store, a restaurant with 2 food options, and an ice store. When we went to the ice cream store at 4pm. They were closed even though someone was sweeping the floor and the other person was helping and they aren't suppose to close that early. The "magic show was closed. No body at the fire pit so we just went to bed and left early the next morning.We didn't feel very welcome.