carlota caller
Google
I had a very disappointing experience at this hostel. During my stay, my entire bag of food was stolen from the kitchen and when I reported it, the staff didn’t take any responsibility, offer a compensation, or even apologize. They clearly don’t care about their guests’ belongings or comfort.
To make things worse, I was suddenly told to leave with no proper notice. They gave me just 2 hours to pack up while I was at work, knowing I couldn’t make it back until much later in the evening. This was extremely unfair and stressful, as i also didnt have a place to stay for the night.
The supposed reason was that I smoked a joint, yet this is something that other guests—and even staff members at reception—do openly without consequences. The hypocrisy and favoritism are very obvious here.
Overall, the management is unprofessional, unaccountable, and shows no respect for guests. I would not recommend this hostel to anyone. Better go to kimberley lodge instead.