Cactus Grill & Cantina

We were very, very disappointed in the food and atmosphere. Tables were so dirty our napkins stuck to them. The floors were dirty and inside smelled like old beer. The place needs to be cleaned from top to bottom. The chairs in the lobby were filthy. Salsa was old and mushy, food portions were small and cold. my enchilada was dry and tasteless. The restaurant appeared to be run by youngsters who didn't care about cleanliness, or unsatisfied consumers. We told the waitress about our dissatisfaction and she said she would tell the cook but did nothing to compensate. The margarita was very good. Sadly, I will not return.

The whole experience was a bummer. The smell of sewer when walking inside the building. Our table was very sticky so we asked the waitress to clean it. It was still feeling sticky after it was clean. We were hungry so ordered anyway. Our ice water smelled like chlorine. We ordered the slush margarita with corona beer in glass...it was good! The complimentary salsa and chips were stale. The salsa wasn't fresh. Taste like it was in refrigerator too long. To our surprise , the food came very fast but disappointing... because it was cold and everything lacked flavor. The chicken in my quesadilla was very dry. We did mention these things to our waitress, but nothing was done. The young people working there, lack restaurant experience. Doesn't seem to be supervision/management on-site. My concern and fear for all these issues that we experienced at this restaurant..is getting ill from lack of cleanliness and from contaminated food. I highly, WOULD NOT recommend this restaurant.

The staff is great and they make awesome cocktails, so you can go for that. I honestly feel bad for the staff though, because the food is not good and the bar is dirty. Nachos are a pile of chips with Colby-jack cheese. The chicken tacos were COLD. The fish tacos barely had fish. They had NO hot sauce, said they hadn’t for a few days. It’s a Mexican restaurant- get some at the store! they obviously don’t care- it’s the only Mexican restaurant in town so people will keep going there, but don’t expect good Mexican food if you go, especially if you’re a foodie. The owners own most of the restaurants in town so they seem to not really care, especially about this restaurant.

Haven't been here in years and, man, have we been missing out. The ambience takes you in as soon as you walk through the door. The setting and decor transport you straight to a Mexican locale. Our server, Andrew, was attentive, friendly, and understanding despite how busy the place was. Food was well cooked and seasoned. So delicious. The whole family loved it, which is a rare thing with our kids. Lol. Will have to come back more often.

Met a friend here for lunch on a Saturday evening. Although they were out of chimichanga, which is what I went there for, the fish tacos that I ordered were good Lupita, our waitress, was very attentive. We ate on the rooftop and had a large fish bowl drink of Cosmo Rita and mango margarita. From the rooftop, we can see part of the dam and catch a nice view of the sunset.

This place is doing it right. I had the best Chile Relleno that I’ve ever had. Food was flavorful and the atmosphere is nice. The dining room was nearly full by the time we left, so I think the community at large is also a fan.

Food was good but it was 10 degrees outside and probably 50 degrees inside. Unacceptable if you ask me. We had small children with us and everyone literally had to wear their coats the entire time. Even the poor staff had sweatshirts on. Sadly the margaritas were not enjoyable because of the inside temp- complete bummer!

Rooftop dining? Yes. This place has turned this aged building and authentic piece of Potsdam building history, into a alternative dining experience for St Lawrence county. The server we had was on his game and the wait for the food to come out was very short. Drinks were refilled quickly and the view from the roof was quite nice. The climb to the roof top uses several staircases and the steps are tight. (It is an old building so it's to be expected). If you have problems with staircases you should opt out of the roof. I've been to MANY Mexican style restaurants and would have to critique the salsa as it was ok but just a little off in flavor. The beans were a little dry and tough. The portion size of the food overall was adequate. The tables and floors were clean and napkins were plentiful. Overall it was not a bad meal. We will return!