daniel estrada
Google
Overall this was not a pleasant experience. Don’t get me wrong, the food was good, actually, they had great burgers. The hostess staff were good, they seemed confused about table availability, but were quick to get us seated, once it was figured out. Once seated, the service started out good, but over the course of the meal, it deteriorated drastically. We ordered an appetizer, four burgers with a side of wings, and some adult beverages. The appetizer was prompt, but there was a lag between dishes. When the burgers finally came out they were, as stated, delicious. They seemed confused as to who order what, and we just asked to give the name of each one she we could say where it went. We never received the wings.
As for beverages, they were quick to run dry. My wife was asked if she wanted a refill, but I never got the opportunity, I eventually when to the bar and ordered my own drinks, separately from my meal. Which, I’d like to add, the bar staff were amazing! And the cocktails were very good.
When the meal was over, the waitress seemed annoyed. When we asked to have the wings removed from the check, she stated, “you never ordered wing, at least not from me.” Which didn’t matter, so long as I wasn’t charged.
Now what annoyed me the most, is the automatic 18% tip they add to the bill. It’s in the taxes portion of the bill, which I didn’t see until she ran my card. Normally I review my bill and add whatever tip based off of the subtotal, never did I think to look for an added tip, unless I’m with a large party.