Nadi N.
Yelp
Service was okay--our waiter was a little forgetful but incredibly sweet. However, I was shocked to learn that they use microwaves for their food--something Gordon Ramsay definitely wouldn't approve of.
My friend ordered biscuits and gravy, but they were stale and hard. The chef even came out to inform us that they were microwaved rather than freshly made, which was disappointing. The shakes, on the other hand, were amazing! Overall, the food was just okay.
We had a large group, and unfortunately, I ended up with a stomach ache from the poached salmon, which was not good. If you visit, l'd recommend sticking to shakes, breakfast and burgers--avoid anything else.
One major downside was how the staff handled a traumatic situation. A customer rudely shushed a baby and called the mother a bad mom, even though the baby was simply making quiet, cute sounds. The mother ended up in tears. The staff should have stepped in and at least comped her meal, but instead, our friend covered it. I personally spoke to the parents to encourage them because no one deserves to be treated like that.
On a lighter note, the decor is cute, and the atmosphere is nice, though the jukebox volume was too low. This spot is great, but there's definitely room for improvement in both food quality and customer care.