Qype User (impavi…)
Yelp
The Bicerin used to be a great place, a real gem, as described by some of the other reviews, but it has become a victim of its own success and of having been featured in countless newspapers and travel magazines. The Bicerin is quaint, but very, very small, so be prepared to queue up for a long time at peak times and in the tourist season. Originally their claim to make the best hot chocolate (and the famous Bicerin) was true, but alas the chocolate is now somewhat thinner, either to accommodate the tastebuds of scores of tourists visiting it or simply for reasons of economy. I would still recommend a visit if you are a tourist, but if you are staying more than one day you and prefer something more comfortable why not try Baratti & Milano or the cafe situated in the Royal Castle precinct, or one of many other similar places in Piazza San Carlo (St Charle's Square) mostly all oozing 19th century charm, but where you can at least lounge about in greater comfort.