Diane F.
Yelp
3 star if COVID-19 procedure was followed better.
They currently close at 7pm so call to double check their hours. Please read the end for how the store coped with COVID-19 procedures (it was shocking). They did not take temperature or our contact information. Hand sanitizer was available upon entry.
I came with my mom and was super excited to try their bun rieu + bun cha as everyone in the reviews raved about it. I am sad to say it was disappointing and the one across the street Bun Cha Ca is much more flavourful and packed with toppings. The soup here was not piping hot, flavour wasn't up to par compared to all the bun cha I've had and noodles were on the soft side with no bite to it. I am an avid lover of bun cha + bun rieu!
My mom ordered the pho dac biet and didn't take a bite at all. We asked to get a box to go. The table we sat at was next to the 6 seater close to the cash register. I sat facing the wall and my mom could see the entire restaurant from there.
The reason she didn't eat it?
The young male who sat us simply did not wash his hands at all. We came today (Sunday 3:00pm ). He was medium built, wore a light blue essentials hoodie, and about 5'9). He seats, takes orders, does cash, busses, and makes drinks as well.
My mom witnessed him clean the two tables beside us, took a payments then quickly brought out food. He dropped the dishes so fast there was not way he did a thorough 30 second hand wash. A lady ( 5'6, slim built) showed up shortly after him and I saw her put on a fresh face mask which was great. However, she kept touching her facemask before and after handling food.
I think this is the worst I have seen so far after going out to several restaurants during the pandemic. I would be okay if I heard the water run and assume he washed his hands.