Dana W
Google
Our visit started on a high note - the atmosphere was fantastic and our server provided excellent service initially. The mushroom pizza was outstanding and definitely a standout dish.
Unfortunately, our experience took a significant turn when the sushi board arrived. The tuna was clearly not fresh, appearing very dark in color and having an off taste that made it inedible (photo attached). When we brought this legitimate food safety concern to the staff's attention, we were met with unexpected resistance.
When we brought this to our server's attention, they were clearly trying to help and handle the situation professionally. However, after what became an uncomfortable back-and-forth with the kitchen, it became apparent that the chef was making the decisions rather than management. Despite our server's efforts, the chef only agreed to comp a single dessert as compensation for the spoiled fish. For a restaurant of this caliber and price point, this response was disappointing and below industry standards for handling food quality issues.
The waitstaff was professional and clearly wanted to resolve the issue appropriately, but the poor food quality combined with the chef's inadequate response to a legitimate food safety concern significantly impacted our dining experience. A restaurant's true character is often revealed in how they handle problems - while our server tried their best, the kitchen's attitude fell short of expectations.
Visited: August 2, 2025