Daniel T.
Google
Came here in February, so I’m a bit late writing this, but the experience stuck with me enough that I feel it deserves a mention.
I ordered a Vienna schnitzel, Sachertorte, and a beer. the food was really good, although on the pricier side (around €40, or $70 AUD, paying with my Australian debit card). Service was also good… until the end.
When I asked to pay, the waiter (a tanned, Italian-looking guy) emphasised that tips are not included. He then proceeded to enter a higher amount on the card machine around— €43 instead of €40 — and asked, “Is this ok?” I questioned it, saying “It was 40, not 43,” and he replied with “No tip?” to my face.
I was stunned. It felt like a money grab, and I firmly replied “No tip,” shaking my head. He then gave me the dirtiest look as I paid and walked out, until I said “thank you, have a good night,” and suddenly he flipped to being smiley and friendly again.
The frustrating thing is, I actually considered tipping because the food and service were good up until that point. But being pressured like that completely ruined the experience. Really unfortunate, because the meal itself was fantastic, and it looks very nice inside.