Café Grumpy - Lower East Side

I’ve been here a few times and I can say now the workers in general are just nasty people and I stopped going here after last week. They stand around and gossip and make inappropriate comments. A barista lost his temper and shouted at a customer for making a complaint about their latte. It’s not only off putting to customers but just a terrible reflection of the company. In any other setting you’d have to have some self control working in a public setting. When I asked to speak to a manager, they just defended the workers without any hesitation probably so they don’t have to deal with it. I’m sure it wasn’t even reported. More customers will just be avoiding this place since the reputation is awful. No one replies to reviews so I’ll be reporting these experiences.

Charming small local café—great spot for a quick stop if you’re in the area. Cozy atmosphere, good coffee, and friendly service!

Small little coffee shop, the barista was very nice. There isn't room inside to sit and they only have one bench outside for seating but there's an entire park on the other side of the street where there's plenty of seating. It's a very nice way to spend some time, if you have it. Just sit and relax with your drink and pastry. The park has shade from the tall beautiful trees that surround it and there are jungle gyms so if you have a little one, both of you will have something to do. I got the Honey Oat Latte with a blueberry scone. Both were delicious, definitely gave me the morning pick me up I needed to start my day.

Love Grumpy coffee, they have the best coffee in NYC. Most of their new locations like this one only have enough space for taking out but that doesn't matter they still have the most aromatic and tastiest coffee. I regularly buy their Honduras roast (red catuai). The baristas in that location are very friendly and more than once gave my some useful answers to questions I had about the area or where to get stuff as I am not a local.

I asked for a honey oat latte without ice, so I ended up getting HALF a full-priced coffee. So people who get it with ice are getting coffees that are half ice? This is after I asked the barista which honey oat people prefer (hot or cold), and he treated me like I asked him for his mother’s bra size. Another reviewer put a red circle around this employee and identified him as providing really bad service. Agreed, he’s rude & condescending.

I usually LOVE Cafe Grumpy [I frequent the Grand Central Location] but I stopped at this one today for an Oat Chai Latte and was basically given a cup of Luke warm Oat Milk. I asked the batista to put more Chai in and she asked if I wanted to double the amount and I consented. DISGUSTING. It was so bad not even 4 sugar packets could help it 😫 I ended up tossing the entire thing after 5 sips. Idk if the cafe needs to choose a better Chai brand, change the recipe they use or hire a different batista [it was lukewarm??] but this experience was Not it.

Uneven. Quality of coffee depends on which barista is working. I come here often and from now on will only purchase when someone I already know making the coffee. My "cappuccino" this morning wasn't even a latte, it was warm milk with flavorless coloring. It was a very bad day for a person who loves coffee to start the day.

If the manager ( lady ) or the guy with curly hair take care of you will be and amazing service. But if the BOLD GUY sell anything to you check the prices because he changes the prices and he is rude. Small cooffee size for $7