D B.
Yelp
We've eaten here twice before and had great experiences. We decided to enjoy lunch there for my birthday yesterday and was very disappointed with our experience. We got there and there was one other party of maybe 6, and a party of 2 already seated. We sat down and ordered salad and bread while we decided what mains to order. Meanwhile others were being seated and the restaurant started to fill. We saw one table that came after us order before us. Then we ordered. We enjoyed our salads and bread and waited for our pizzas and pasta. Then we waited and waited and waited. During that wait, two other tables that came in AFTER us had ordered, gotten their food, finished their meals, paid their bills and left! We still hadn't gotten our food!! I understand they were busy, but I don't understand why others got served before us when they came after us, AND the server made NO attempt to explain or apologize for any of it. It was simple unacceptable and I don't think we'll be going back any time soon.
As a couple of side notes...the pizza, salad and bread was delicious. I wouldn't say well worth the wait, but delicious. Also, the server messed up the pizza order for my husband, and took that pizza off the bill. She also messed up my son's order. We didn't say anything about it because we were just so fed up. Sorry, Cafe Il Mondo. We used to be fans.