Ann W.
Yelp
This was the third - and probably last - time we have patronized this restaurant in our visits to Vienna. This time, there were NO hard-copy menus, only the scanned-with-the-QR code kind. When I asked in German for a menu, the server pointed to the QR code and indicated that that is the only kind of menu they have. I had an awful time pulling up their QR menu and, after my husband chose his items, I lost the menu and couldn't pull it back up. The server offered absolutely no help. Although I wanted to try one of their specialties, I was so frustrated with trying to pull up their menu that I just ordered an ordinary croissant.
The service our server provided was barely acceptable. Yes, they were busy because it's Saturday, but this server was tough, unhelpful, and almost rude in her interaction with us.
New York City has a reputation for people being rude, which I have seen on only one or two occasions - they've been very helpful on all other occasions. When we were in Aida today - and had I not known better - I would have thought that we were in New York, considering the way they treated us.
As to ambiance, it was okay but nothing special. It's a typical old-world bakery and coffee shop. The servers are dressed like U. S. high school girls from the 1950s.
In sum, the cost, lack of hard-copy menus, and borderline rude treatment will keep us away from this place indefinitely. Learn from our experience ... don't waste your time and money. Go somewhere else.