Shubhi A.
Yelp
So, I have been a regular at Cafe Landwer for last 6-7 years, visiting various locations. This location never fails to disappoint me. Proximity from my work I happen to visit this location as I love the food. So to be clear I love the food, so even after disastrous service experience I keep visiting Cafe Landwer.
Now , lets talk about consistently rude, entitled staff. Last visit, I ordered chestnut ravioli and a side of potatoes. I also ordered famous ice tea, I also specifically asked for water to be served. After that I was served with my ice tea, so I requestedthe lady checking people in for a glass of water, she served me, next was the food, one person served me food and ask for anything else( kind guy). I tried my food and wanted some condiments, kept looking around for my server who didn't even coem to me until I put my cutlery down. I had to call another server for the check as I was now over with waiting for my server to see me. Only for the check she came expecting tip. Me being in a position to be providing constructive feedback, after paying my bill without tip, mentioned HER, I didn't tip this time but would like to share why I didnot. I mentioned both reasons and her response was " well, I was busy and our tips are shared so this doesn't affect me at all"
So the server was not only incompetent but also careless of her job. Not sure why servers in GTA feel entitled of tips, wheb they are too busy to SERVE!
To owners/ management: while tip sharing is a good practice for overall service but people like her, are taking away from other harding working employees, or servers like who actually served me( going above and beyond) . Servers should be respectful and shouldn't be treating people differently and rudely