Anne B.
Yelp
First visit.
PROS: Food was pretty good
CONS: Service. SO bad. Small things, but one after another from start to finish, from when we walked in the door to when we paid.
* Had to work to get waitperson's attention. Had to flag her down after waiting too long to get our coffee on the table.
* Waitperson: no attention to detail, not even a small smile. A barely mediocre job. She was very rushed.
* Two staff at brunchtime the day after Christmas - really?
* Water for tea arrived barely lukewarm - definitely from the tap
* 1/2 full decaf coffee was filled with regular coffee
* Extremely abrasive, loud, unprofessional hostess/waitperson (yes, one person was doing both at brunch hour):
-When my parent was paying for the meal, hostess asked "How was everything?" Parent replied: "The food was good." Hostess: "So the service sucked?"
-Yelling "BAM!" and other similar remarks to customers throughout the meal. (I don't know or care why - but it was loud, crude, and did not agree with my idea of a brunch with family)
-Repeatedly knocking over Do No Slip safety signs, and nearly falling over them herself
-Heard her approach another customer with the line "I hope you're not in a hurry!" ...yikes...
-Calling customers "my friend" & "dear" and other terms that I find unprofessional (if not cringe-worthy)
There's more but not worth my time to detail.
It quickly became laughable due to the constant stream of awful service moves.
A generally poor atmosphere where service is a low priority. No comparison to pleasant Cafe Nooner the original.
I, and I'm guessing my family members, will not return as we were all stunned by one thing after another that occurred. This restaurant became a joke even before our food arrived.