Ali Mateen Sheikh
Google
I had a fantastic experience with Martin at Cairngorm Mountain Sports. I was originally referred to him by Kiefer, and Martin absolutely lived up to the recommendation — he’s incredibly knowledgeable, patient, and genuinely passionate about helping customers.
Martin spent a lot of time with me, helping me try on several different pairs of shoes, carefully listening to my needs and giving honest, detailed advice on what might work best. Even though I didn’t end up buying a pair that day, he still offered the same level of attention and care throughout the process, without any pressure to make a purchase.
What really stood out was Martin’s deep understanding of footwear and foot support. He explained everything clearly, including what to look for in fit, posture, and comfort, and guided me through the pros and cons of each option. It’s rare to find someone with such a strong combination of technical knowledge and great customer service skills.
He’s also just a really friendly and approachable person, which made the whole experience enjoyable and easy. Martin is a real asset to Cairngorm Mountain Sports, and I’d highly recommend seeking him out if you need help with outdoor gear — especially if you’re looking for expert advice and a relaxed, professional atmosphere.