Cairns Plaza Hotel

Suite was a great size but kitchenette was not. No toaster or any tools. Just forks, table knives and spoons. Fridge but no freezer compartment so it is marginal for those that want a useful kitchenette. Great view of the water if you get one of those rooms. Our top floor was quiet but noise from playground outside the hotel is heard until after dark. Bath just OK with space but not a good countertop for some reason. No ventilation in the bathroom so it gets stale/stinky. Good TV options.

I recently stayed one night at Cairns Plaza Hotel and had a great experience. The location was very convenient, and the room was clean and comfortable—perfect for a short stay. A special mention to Cristina at the front desk, who was exceptionally friendly and helpful. Her warm welcome made the stay even more pleasant. Would definitely consider staying here again when in Cairns!

My room was wonderful with a lovely view. It was so quiet. The hotel is conveniently within walking distance of the city centre, the Esplanade and the Marina. The staff were so helpful.

Rooms need a bit of a refresh, particularly the bathrooms. Bathroom amenities seemed a bit cheap in quality, shampoo and conditioner seemed to be the same as the body wash. Staff were friendly and helpful. Parking easy. Good location. Overall some quirks but I’d stay here again for the right price.

Great Hotel, all the staff greet you in a friendly manner. They book tours, help with excursions. Great views of the bay, just outside the commercial area so easy access to town but not crowded.

We had a great stay at Cairns Plaza Hotel! Our sea-view suite was streamlined and comfortable, featuring a balcony, free Wi-Fi, and a flat-screen TV. The kitchenette included a microwave and kettle for tea and coffee but lacked a toaster and ice maker—though ice was available upon request at the front desk.||The location is fantastic—just steps from the Promenade, with plenty of restaurants and shops nearby. Parking is complimentary, and there’s a nice outdoor pool.||The A/C was ice cold, and the shower had plenty of hot water—both things we no longer take for granted! The 24-hour front desk staff were always helpful, and umbrellas were readily available, which was a lifesaver during the rainy season.||The only downside was that the restaurant was closed during our visit, so no breakfast was available. Otherwise, a great stay—we’d definitely return!||

Family run. Basic hotel. Spotlessly clean with an excellent laundry room with US sized equipment. The pool has been recently renovated it has to be accessed through the upper car park. Reception was always helpful and it is a short stroll away from the main center.

We had an EXCELLENT experience staying at the Cairns Plaza, especially the friendly and helpful welcome upon check in (young women, brown hair, very hospitable). All amenities were great, including the hotel pool. We were just a stones throw from the lagoon and a short stroll to the town centre. The team even held our bags after check out and allowed us to use their pool and changing rooms. Thank you.

I was only here for a few nights during a multi-city tour and this was the hotel the tour company choose. All about the location, close to the airport, close to many restaurants, shops and about a 15 min walk to downtown. Parking lot on site, easy for bus to pick up/drop off. Small lobby area but it was never busy. No issues checking in. My room had a nice size balcony with views of the ocean and other hotels. Two queen sized beds and a small bathroom. Everything was clean just a bit outdated. Housekeeping starts very early and can be loud. I opted for no housekeeping services during my stay and kept the do not disturb sign out at all times. Plenty of towels in the room so no need. Good sized refrigerator in the room, just need to adjust the coolness. I never ate at the onsite dining room or swam in the outside pool. I walked to nearby restaurants and bars. Best part was directly across the street you are on the pier and ocean.

The Cairns Plaza is an extremely well priced place in a pretty central location. It's about 15 minutes walk to downtown so if you're planning to spend a lot of time there, you'd be better off with one of the hotels over there. Since we were in town todo tours and go out on a boat, this was a great central place to be (even if it's just a bit dated) with just a short walk down to the docks, out to restaurants, bottle shops and a pharmacy, and easy for cans and tour buses to pick up. There's a breakfast (not included with most reservations) so we just sorted ourselves. The pool is very cute and a nice reprieve from the heat. The staff were nice enough to let us leave our bags since we arrived before checkin, but they left them in a room that was supposedly locked (where the breakfast was) but it's also the location of the bathrooms so it didn't feel very secure (besides the feeling of uneasiness, we didn't have any issues). The room was well stocked, cleaned nicely and spacious enough for four of us to share it comfortably without feeling like we were on top of each other. There were nice ocean views and a big balcony, and a fridge in the room. If I head back to Cairns, I would stay here again.

Cairns Plaza Hotel is located in a calm part of the Esplanade. It means some walking to the downtown, but no more than 15 mins. If you are lucky and you stay in the refurbished part of the hotel (I did), it is really spacious and well-equipped. There are more than enough towels, coffee packets replenished daily, even cookies. The staff were polite and quite helpful. The only drawback was lack of in-room Wifi. This meant for me spending hours in the lobby. However, given the fact that the internet is a luxurious good in Australia, I wasnot very disappointed by this fact. All in all, I would recommend staying here.