Amira Said
Google
I honestly cannot say more than, WOW! Everything about this hotel is nothing short of spectacular. The hotel itself is a literal palace. The rooms are beautiful and clean. And the staff are the true stars of the hotel. Quickly after checking into our room, our bell hop (Ibrahim) took our bags to our rooms. He began asking what we were looking forward to the most. I informed him that this was my first time back in Cairo from 25 years and that I was most excited about finding authentic mango juice from street vendors. He told me about a few and then left. Fifteen minutes later, the door rings. I open the door and it’s Ibrahim with two other staff members (one of which was Caroline who was a service manager and was so sweet and lovely). He held a tray with a huge sealed jug of authentic mango juice with four frosted glasses for the rest of my family members. This service is unparalleled to anything else I’ve ever experienced. I cannot wait to go back to this hotel!!! Not to mention, the morning breakfast buffet is to die for!!! Everything is so fresh, tasty, and the parties are so amazing.