Ryan C.
Google
⭐ 3.5 / 5 – Good food, but poor timing, service, and facilities let it down
We’re tourists from Europe and really wanted to love this place — the food had potential, but several service issues spoiled the experience.
We were welcomed with complimentary bread and dips, which was a nice touch. Unfortunately, when my steak arrived, the waiter didn’t replace my plate, so it ended up with bread crumbs and salsa on it. Two of our three sides came out promptly, but the mashed potatoes didn’t arrive until we’d already finished our meal. Food was served as it was ready rather than being coordinated for a proper dining experience.
The men’s bathroom was very basic and needs attention — there was even no lock on the toilet door.
When paying, the waiter asked us to add a 10% tip. Tips should be left to the customer’s choice, based on service, not requested directly. We still paid it to avoid awkwardness, but a more discreet approach would be better.
On the positive side, the fillet steak was good, the creamed spinach tasty (though it cooled quickly — a hot dish would help), the rocket and parmesan salad was fresh, and the mashed potatoes were nice once they finally arrived.
Overall, the kitchen timing, service training, and bathroom upkeep need work before this restaurant can live up to its potential. Other reviewers have mentioned similar delays, so this issue still seems unresolved.
