Anna Skibicka
Google
Exceptionally stylish rooms, mine even had a small rooftop terrace with a view of the Opera, absolutely stunning. Very polite and helpful reception staff. A beautiful restaurant where breakfast is served. It would have been perfect if not for the rather unpleasant fact that I never got back an item I left in the room, which I came back for the next day. Yes, it was of course my oversight to leave a t-shirt hanging in the closet, but I don’t buy the response that “the cleaning staff didn’t find anything.” It’s impossible not to notice clothing hanging in a wardrobe. I believe it should be standard that guests’ belongings are secured and that the staff know how to handle such situations.