Jenna K.
Yelp
CAMBRiA Hotel LAX - Solid staff, convenient location, a few things to know before you book. I stayed at CAMBRiA Hotel LAX for an extended visit, and overall it was a comfortable, smooth experience with standout service from several staff members.
My check-in experience was a little rocky at first, with some confusion like there were a few crossed wires early on, which can happen at any hotel. Thankfully, once these were clarified, the rest of my stay went smoothly and staff consistently delivered professional, attentive service.
Parking is an open lot (no garage) with plenty of spaces, accessibility spots, and EV charging stations (not sure if it's active--just visible). Parking around the building is free if you're not staying overnight. Overnight parking is extra, but Choice Privilege members get a reduced rate of $15/night. (NOTE: Signup is free so why not, earn some points also for future free stays!)
CAMBRiA uses HMR Shuttle Service for LAX runs to the hotel, on the return to LAX is their own shuttle bus. For Airport pickup: Call HMR Shuttle Service at +1 (714) 444-4473 once you land. Pickup is at the upper level (departures), at the Shuttle sign. In several experiences with HMR, the wait times ranged from 20-40 minutes, so build that into your plans.
Going To LAX from CAMBRiA: You need to sign up the day before departure, at the front desk for your preferred shuttle time (NOT your flight time!). Recommend: 1.5-2 hours early for domestic, 2.5-3 hours for international. For those who have VERY EARLY flights (between 3:30-5:30 AM) are not free -- $15/adult, $10/child.
Rooms were clean and comfortable. For those staying longer than three days, they offer light housekeep after your third night stay - which you need to request at Front Desk. NOTE: The ADA Accessible King Tower Room is surprisingly far from the elevators--it's a long walk. The Standard King Tower Rooms are much closer. Soundproofing is decent, but you may hear guests above you walking or (if unlucky) running.
Coffee setup depends on the room type, the Tower Rooms = Keurig,
Standard rooms = traditional coffee maker. Both come stocked with the basics.
Breakfast Buffet is $22 and includes coffee/juice. Tip is additional.
À la carte offers similar items but the drinks cost extra, so price ends up almost the same. À la carte is easier to take to-go, though they do allow you to take your buffet to-go to your room if you like. I wasn't automatically given receipts for my meal, so I just took photos for my own records. (HUGE Shoutout to Stephanie in dining--kind, efficient, and made mornings smoother!)
With exception to the first days of hiccups, the Front Desk service was consistently great--Daryl deserves mention for being patient, friendly, and helpful throughout my stay.
The GM handled a concern from earlier on, a month prior to my check-in, communicating clearly, and following through the entire length of my stay. Truly professional, steady, and responsive--exactly what you hope for from management.
Overall, CAMBRiA Hotel LAX is a solid, comfortable airport hotel with genuinely good staff and a lot of conveniences if you know what to expect ahead of time. A few quirks (shuttle wait times, room location differences, breakfast pricing) but none were deal-breakers.
Would stay again and would recommend to travelers who want comfort + convenience near LAX.
Hotel: 4.5| Service: 4.5